Yahoo Homepage
Welcome to our Yahoo Homepage feedback forum!
If you would be interested in participating in User Research studies for Yahoo Homepage, please fill out this form.
This is a place for you to help shape the Yahoo Homepage experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Homepage.
Here are some guidelines for using this forum:
- Please search and vote before posting! If your idea (or an idea very similar to yours) has already been posted, please vote for it. Duplicated ideas may be moved.
- This forum is for feedback and ideas only. Unfortunately, we cannot provide support here. For support, please find answers on our help site.
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164 results found
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My Yahoo E-mail has been shut down by Yahoo. That's an awful stunt!
I've depended on Yahoo since 1993 then Yahoo discontinued my subscription because I used it, I've deleted almost everything yet Yahoo doesn't restart my subscription. Friends suggest I switch to another provider. I'm about to switch even though that will be an unsatisfactory solution.
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @YahooCare, on Instagram at @Yahoo or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at https://help.yahoo.com. Thank you!
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Yahoo Mail app no longer working after updates
Hi, the Yahoo Mail app in the iPhone recently went through an update, but it now doesn't work. I continuously get an error that says "Something went wrong | Retry". And the app no longer allows you to view a PDF attachments, but instead requires you to download directly to your phone. Happy to provide more details.
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @YahooCare, on Instagram at @Yahoo or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at https://help.yahoo.com. Thank you!
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mas_alsaif@yahoo.com
Good evening. I'm experiencing a problem with messages I'm not receiving from an official source (sahabah.com.sa). Please help me resolve this issue or explain how to fix it. Best regards.
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @YahooCare, on Instagram at @Yahoo or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at https://help.yahoo.com. Thank you!
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Improve mail
My messages are compressed into a few lines at the page bottom.
I cannot reach the send icon or add attachments.
How can I get back to normal? Jim BriggsHi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @YahooCare, on Instagram at @Yahoo or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at https://help.yahoo.com. Thank you!
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Try helping your customers
Hey!! I own curtweinstein2@yahoo.com but my password no longer works, and you don't help. What can you do for me?
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @YahooCare, on Instagram at @Yahoo or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at https://help.yahoo.com. Thank you!
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у меня перестал приходить код безопасности на эту почту от приложения epic games
помогите решить проблему
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @YahooCare, on Instagram at @Yahoo or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at https://help.yahoo.com Thank you!
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Help
My yahoo account has been mix with my Google account.Everything from pass word to receiving mail is not sent anymore.I need to have a separate account.How do do that?
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @YahooCare, on Instagram at @Yahoo or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at https://help.yahoo.com Thank you!
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Email Retrieval
I got a gift sent to me at my Yahoo account which has been deactivated for several years. How can I get back into the account?
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at https://help.yahoo.com. Thank you!
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TO BUY ADDITIONAL STORAGE SPACE FOR YAHOO MAIL
I AM FROM INDIA - THE OPTION TO BUY ADDITIONAL STORAGE SPACE IS ONLY AVAILABLE TO US CUSTOMERS - I REQUEST YOU TO PLEASE GUIDE ME THE DETAIL PROCEDURE FOR INDIAN CUSTOMERS TO BUY ADDITIONAL STORAGE SPACE WITH OPTIONS AVAILABLE AND TO PAY ONLINE FOR THE SAME. PLEASE REPLY.
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at https://help.yahoo.com. Thank you!
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have support and mail actually work
no way to contact support on the home page and mail is not working.
tried to submit the survey and it also failed.Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at https://help.yahoo.com. Thank you!
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Problem with BudapestGO
Dear Yahoo Customer Service,
I am writing to you because I am having problems receiving emails sent by BudapestGO (Budapest's official public transport app). I wanted to register for the app a few days ago, and like with other apps, I should have gotten a confirmation email to finish the registration. But even after trying a bunch of times, the email didn't show up in my inbox, and it wasn't in my spam or junk folder either.
I contacted BKK Customer Service about the problem, and they informed me that their system had successfully sent the emails. They assured me…
Hi there! We'd like to assist you with this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at https://help.yahoo.com Thank you!
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Phoenix
Both news.yahoo.com and www.yahoo.com/news pages have been down for days
Hi there! We'd like to assist you with this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at https://help.yahoo.com Thank you!
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Stop kicking me out
Using chrome browser, maybe others, when entering article comments Yahoo kicks me out of text comment box. Cache is cleared, have up to date chrome and android software
Hi there! We'd like to assist you with this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at https://help.yahoo.com Thank you!
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FEEDBAK survey is broken - but that is not the REAL issue
When I go to the last page in MAIN and select DELETE ALL of that page - it Deletes ALL of the FIRST page instead AHHHHH
Hi there! We'd like to assist you with this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at https://help.yahoo.com Thank you!
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actually have a section where you really get Help
Have a help section where you can really get help when what it says DOES NOT WORK. An agent or other ways to get help instead of having to try every option that does not work or does not help with the problem your looking for help for.
Hi there! We'd like to assist you with this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at https://help.yahoo.com Thank you!
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I’ve posted this several times and you do nothing about it!
I’ve posted this several times and you do nothing about it! When I click on an article then hit the back button, it goes to new page tab and I have to hunt for the homepage.
WHY DON’T YOU FIX THIS?Hi there! We'd like to assist you with this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at https://help.yahoo.com Thank you!
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Nie je možné nájsť staršie e-maily
Aktuálne bojujem s tým, že nie je možné dohľadať maily z mojej banky.
Potrebujem výpisy z účtu za posledného pol roka. Banka tvrdí, že mi ich posielala ja žiadne ale neviem dohľadať! Spôsobuje mi to obrovské, hlavne finančné výdavky, pretože banka si za duplikát účtuje peniaze! SOm veľmi nespokojná a veľmi rada by som to rýchlo vyriešilaHi there! We'd like to assist you with this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at https://help.yahoo.com Thank you!
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Hacking Prevention
My yahoo email account is compromised. I have noticed several emails have altogether disappeared. Some I don't receive at all. What protocol does Yahoo have in place to stop hacking?
Hi there! We'd like to assist you with this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at https://help.yahoo.com Thank you!
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Hangs/freezes changing between yahoo mail accts in Firefox desktop browser
I regularly get hangs/freezes of my Firefox desktop browser when I change between my yahoo mail accounts. These freezes have happened about 60% of the time when changing between accounts for months but are now occuring more frequently since the mail format change. I have to force quit my browser when it happens- also yahoo mail is the only site that this occurs with in Firefox. It seems like a yahoo problem and not a Firefox issue.
Hi there, we are sorry to hear that! We'd like to further investigate this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at https://help.yahoo.com Thank you!
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COMPUTER THINKS iM IN tEXAS i AM NOT help!
i TRY TO LOOK UP SOMETHING NEARBY AND IT GIVES ME TEXAS STUFF. I AM NOT IN TEXAS BUT OKLAHOMA. CAN YOU PERMANETLY MAKE IT OKLAHOMA!
Hi there! We'd like to assist you with this, can you message us directly on X at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at https://help.yahoo.com Thank you!
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