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I mistakenly marked an e-mail as Spam

I accidently marked an e-mail as Spam and it wasn't Spam. What can I do? I want to keep receiving those e-mails and I'm afraid I won't now. Please help!!!

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Carol shared this idea  ·   ·  Report…  ·  Admin →
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Responded  ·  AdminProduct Support (Other- Product Support, Yahoo) responded  · 

The best way to resolve this is to mark the emails as “Not Spam”, that way you can train the spam filter to better identify important emails in the future. Also if you use a mobile device or email client to access your mail over IMAP, please check the Spam filters in that application, to make sure it’s not marking important emails as spam.

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  • E R Fresquez commented  ·   ·  Report

    Here is a new idea, fix the spam folder from getting the regular email

  • E R Fresquez commented  ·   ·  Report

    STOP sending emails to the spam folder. Why does yahoo keep changing things for the worst?

  • Mark Christiansen commented  ·   ·  Report

    Please, please, please can we have the ability to turn off the junk mail folder. I am constantly missing emails as they have gone to junk email. I don't have any junk email going to the folder at all. Why can we not have the option to turn this off please? I see this has been a popular topic before but it said idea now closed so I couldn't vote for it, hence entering it as a new idea again.

  • Stephen E Key commented  ·   ·  Report

    I am tired of emails I receive being identified as potential spam, especially those containing links to current news stories sent to me by friends. This is nothing but a prelude to censorship by another tech company to regulate the information we receive even on our email accounts. I don't want the Yahoo platform previewing my email using an AI interface. It's an invasion of my privacy rights and is another step towards a future none of us will like. I will be seeking another email provider if this continues.

  • Claudine Guertin-Ceric commented  ·   ·  Report

    I'm losing very important emails because I mark them as Unread to deal with them later. But meanwhile, Yahoo moves them from Inbox to Spam without me knowing. I've lost critical messages due to this. How can I turn this feature off and mark all Spam emails myself?

  • E F commented  ·   ·  Report

    WHY can yahoo not get the email right? STOP sending my email to the spam folder. Why is yahoo getting so bad ? Did yahoo get rid of the competent staff? Let me know

  • Anil Fernandes commented  ·   ·  Report

    The spam filter is even junking genuine domain verified emails, I have to keep checking my inbox & spam folder which is terrible

  • Art L Huntington commented  ·   ·  Report

    Why do you morons at Yahoo send incoming messages to my Spam folder when the email address exists in my contacts. We're getting ready to switch from a paid Yahoo account to another provider. You guys are worthless.

  • Reza Azari commented  ·   ·  Report

    Need searching the spam folder! Some emails that are responses to my emails are sent to spam by the system and then when I do a find messages it does not look in the spam folder. Seems that the find messages should look in all folders.

  • G - commented  ·   ·  Report

    stop spaming my real emails; thanks to this stupidity several of my accounts have been shut down because if i don't accept their emails then i can't use their service. i don't know who has gone ignorant as **** but i'm constantly finding things that i read and use on a regular basis thrown in there and i don't know about till well after the fact. i've lost out of two free meals because of this and no they won't replace them because they were already replacements so thank you for that and by thank i mean another word that starts with an F. i am so enjoying being screwed over by intenet companies here of lately because4 of someones disuse of their brains. let me guess millennials? get your head out of your ***.

  • Charles Corcoran commented  ·   ·  Report

    Need searching the spam folder! Some emails that are responses to my emails are sent to spam by the system and then when I do a find messages it does not look in the spam folder. Seems that the find messages should look in all folders.

  • Vincent Cappetta commented  ·   ·  Report

    I have had my account with Yahoo for over 25 yrs but I am now considering dropping it because every other week emails coming in the pictures are blocked, and there blocked from emails I have been sent from ANYONE WHO SENDS A PICTURE IN THE BODY OF THE EMAILS, I have your sight has turned into the worst out there

  • Mike Ainley commented  ·   ·  Report

    I need to be able to turn off this filter, almost missed a critical email

  • Mpho Motau commented  ·   ·  Report

    Please look into your spam functionality. A lot of critical emails end up being missed as they end up in the spam folder. This is not the purpose of a spam folder and I kept keep missing emails as a result of this issue

  • tim m true commented  ·   ·  Report

    fix your spam filters. way to much of my mail goes to spam, even if they are in my address book

  • [Deleted User] commented  ·   ·  Report

    You keep sending legitimate emails from conservative contacts to my Spam folder, yet you allowed an OBVIOUSLY phony phishing email from a weirdo email address purporting to be PayPal through to my Inbox. It's obvious where your priorities lie.

  • Antonio Loffredo commented  ·   ·  Report

    Very important emails moved automatically to spam: need searching the spam folder!

  • Bob Dix commented  ·   ·  Report

    E-mail me back , if you know how to do it ??????

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