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I mistakenly marked an e-mail as Spam

I accidently marked an e-mail as Spam and it wasn't Spam. What can I do? I want to keep receiving those e-mails and I'm afraid I won't now. Please help!!!

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Carol shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  Product Support responded  · 

The best way to resolve this is to mark the emails as “Not Spam”, that way you can train the spam filter to better identify important emails in the future. Also if you use a mobile device or email client to access your mail over IMAP, please check the Spam filters in that application, to make sure it’s not marking important emails as spam.

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  • Zengbiao Li commented  ·   ·  Report

    Please stop sending emails from our long-time clients into spam folder. A simple way is to recognize the email legitimate domains.

  • Aki Tillonen commented  ·   ·  Report

    Spam: email answers from people I have written to go into the spam folder!! pls disable this!

  • John Marold commented  ·   ·  Report

    Good email is going into the Spam folder. Half of my regular communications from friends has been put in the Spam folder in the last week or two. This didn't happen before, so something has recently changed for the worse.

  • Taylor Zuniga commented  ·   ·  Report

    Spam filter is putting Contacts into the Spam folder.

    Please do not do that.

  • Scott Evans commented  ·   ·  Report

    IMPORTANT INCOMING EMAILS ARE GOING TO SPAM FOLDER. I DID NOT MARK THEM AS SPAM. HOW DO I STOP THIS FROM HAPPENING?

  • Kathy ~~ commented  ·   ·  Report

    Why do you even give the option to mark as "not spam"? You turn around and keep putting the same thing in the spam folder anyway.

  • Bryan Bergsteinsson commented  ·   ·  Report

    I am getting spam warnings from you attached to e-mails from people in my address
    book. The messages have a "political" component in someones censorship infected mind.
    One was a joke about gender issues and bathrooms and the other was simply a video ot
    Teslas lined up at a charging facility. Clearly nether was spam and you know it, it was an
    attempt at censorship, something I don't need from my e-mail provider. These aren't
    publicly posted items either, they are communications between two private parties and it
    is outrageous that Yahoo would intervene and attempt to censor them.

  • Beautiful Borders commented  ·   ·  Report

    I am missing emails due to being moved to the spam folder when I am expecting to see them in the Inbox. As you know there is no notification the email arrived. Waste of time to constantly have to check the spam folder for new email.

  • Beautiful Borders commented  ·   ·  Report

    I have domains where I know the email being sent is not spam. However, the only way I can keep it out of the spam folder is to set up a filter to move the email to a unique email folder.

  • B Waterman commented  ·   ·  Report

    Fix your spam algorithm! Email from contacts IN MY LIST is being flagged as spam and I am missing important messages. This is unacceptable!

  • Paul Cosman commented  ·   ·  Report

    I give to a charity organization every week called FCA. After I give they send me a conformation email and Yahoo puts it in the spam folder every time. I have added them to my contacts and hit not spam many times. It makes no difference. It still puts it in spam.

  • Gary Hopkins commented  ·   ·  Report

    Emails from my state's Senators are going directly to SPAM. Why would they go there? Is it because I live in Florida and my Senators are Republicans? I sincerely hope that isn't the reason. I mark them as "Not Spam", but the new ones continue to be routed there. Can you please stop that from happening? I am actually interested in what they have to say in their updates.

  • Simon Adams commented  ·   ·  Report

    I keep marking my mom as NOT SPAM. I even set filter to put her into inbox yet you keep changing it to spam no matter how many times I say IT IS NOT SPAM. Can you people please get it together and fix this.

  • Bias Akos commented  ·   ·  Report

    Good afternoon!
    I have been hacked several weeks ago. Majority of my letters arrive as spam starting that time.
    Would you like to help me redirecting they into my inbox.
    Thank you in advance.
    Akos

  • Subrata Pushilal commented  ·   ·  Report

    When we send a mail, instead of going to the senders' INBOX, it goes to SPAM/JUNK folder.

  • Christine Amor commented  ·   ·  Report

    Emails for certain senders, including newsletters that I have paid for, go into the spam folder despite my REPEATEDLY marking them as NOT SPAM. Could you please devise a way to fix this.

    This is particularly annoying when obvious rubbish gets through to my inbox. What's the deal?

  • W. Cary Weatherhead commented  ·   ·  Report

    Don't block valid gov/commercial site unless it is requested by user for example Michigan Lottery

  • Anonymous commented  ·   ·  Report

    Like other users, I am having emails from a particular account always being marked as SPAM. I've marked them as Not Spam, I've added it as a contact, and I've even created a filter to move anything from that email address to my Inbox. Still every single time it places new emails in SPAM. The kicker? This is a account from my primary care physician, *** . I almost missed test results because of this! Please fix it.

  • CCM-Sales SM Car commented  ·   ·  Report

    Please stop considering so many incoming mail as SPAM.. its not actual spam. When we click on not spam also its going to spam again and again

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