For years, I've had my contacts sorted alphabetically by LAST name. For some reason, you've changed them and now they are sorted alphabetically by FIRST name. I much prefer alpha by LAST name, and I'd like for you to correct the situation. We can put a man on the moon, and you're capable of hacking into my computer and having your way with it. So, I'm confident you're able to accommodate my request. I'm not sure why you feel compelled to fix something that isn't broke. Although some have the mindset that if something isn't broke, lets fix it until it is.
Thank you for your attention to this matter,