why have you added my single alias 2 times? I DID NOT DO THIS. I cannot delete, or I will lose previous emails. Please sort this
REPOSTED AS YAHOO CLOSED IT REFERRING ME TO STANDARD TEXXT THAT DID N O T DID N O T DID N O T ADDRESS MY CLEARLY STATED ISSUE.
YAHOO HAS CREATED MY SAME ALIAS A SECOND TIME. YES, i HAVE TWO IDENTICAL ALIASES. i ONLY CREATED ONE OF THEM. yahoo error must have ctreated the other one.
I would be happy to delete the extra alias, but as when you delete an alias all of the associated emails history gets deleted, I do not know which one to delete.
so i kindly request YAHOO please read this issue carefully, and with your special powers (that I do not have) please fix the mess only Yahoo can have created, and delete whichever of my 2 identical aliases is the incorrect one. I CANNOT AFFORD TO LOSE THIS ALIAS, AND I CANNOT AFFORD TO LOSE ANY EMAIL HISTORY FOR THIS ALIAS. I NEED TO KEEP EVERYTHING. SO YAHOO PLEASE FIX THIS PROBLEM IN MY MAILBOX NOT MY FAULT. I CANNOT FIX IT. ONLY YOU CAN. PLEASE KEEP ALL MY EMAIL HISTORY UNDER THIS ALIAS, AND DELETE THE EXTRA IDENTICAL ONE YOU SOMEHOW CREATED. THANKS. PS PLEASE DON'T CLOSE THIS AGAIN TILL YOU FIXED IT.
why have you added my single alias 2 times? I DID NOT DO THIS. I cannot delete, or I will lose previous emails. Please sort this out.
Hi, Why have you added my single alias (I only have 1) 2 times? It's the same alias. I only have 1. You, YAHOO, have somehow listed my single alias, that is the only one I use, 2 times. I cannot remove 1 of them, which you ask me to do, becuase I would lose previous emails to or from my alias. PLEASE SORT THIS OUT YAHOO. I DO NOT WANT TO LOSE PREVIOUS EMAILS TO OR FROM MY ALIAS. YOU HAVE ADDED MY ALIAS TWICE. IT WAS ONLY ADDED BY MYSELF, ONE TIME. I CANNOT FIX THIS MYSELF, AND I DO NOT WANT TO LOSE ANY OFMY PREVIOUS EMAILS TO OR FROM MY ONLY ALIAS. YAHOO YOU MESSED THIS UP I DID NOT. PLEASE REMOVE ONE OF THESE DUPLICATE ALIASES YOU HAVE GIVEN ME, AND ENSURE ALL PREVIOUS EMAILS OR FROM MY ALIAS ARE NOT LOST. THIS IS CAUSING ME SERIOUS PROBLEMS AS i AM NO LONGER RECEIVING EMAILS TO MY ALIAS. THIS IS YAHOO'S MESS. PLEASE FIX IT. I DID NOT CAUSE IT.

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Karen Brown commented
Yahoo closed this previoiusly referring me to standard text "how to delete an alias" that did not solve this problem. I got the impression the Yahoo specialist did not even read the problem. please Yahoo fix this. You are welcome to delete the extra identical unwanted alias on my account - I don't want it eitehr and i did not set it up. Deleting an alias is easy HOWEVER I CANNOT DO THIS AS YOU HAVE LANDED ME WITH 2 IDENTICAL ALIASES AND I NEED JUST ONE OF THIS SAME ALIAS AND ABOVE ALL, I CANNOT AFFORD TO LOSE ANY EMAIL HISTORY FOR THIS ALIAS. I NEED TO RETAIN ALL EMAIL HISTORY FOR THIS ALIAS. THIS IS NOT MY FAULT I DID NOT CREATE THE EXTRA IDENTICAL ALIAS. IT IS YAHOO ERROR SOMEHOW PLEASE YAHOO FIX IT. ONLY YAHOO CAN FIX THIS FOR ME SO THAT I CAN KEEP ALL THE EMAIL HISTORY FOR MY SINGLE ALIAS THAT IS ALL I HAVE EVER HAD. PLEASE DELETE WHICHEVER OF HTESE ALIASES IS THE ONE SOMEHOW YAHOO CREATED I ONLY NEED ONE OF THESE IDENTICAL ALIASES AND IN MY LIFE I ONLY SET UP 1 ALIAS WHICH IS THIS ONE. PLEASE RETAIN ALL MY EMAIL HISTORY FOR HTIS ALIAS AS I AM STILL USING IT. BUT PLEASE DELETE THE EXXTRA ONE THAT YAHOO ERROR SOMEHOW CREATED. MANY THANKS.