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help site

The options on the help site are very restrictive. It is hard to give appropriate feedback when the options are so specific. There should be a section for "other" help requests that don't fit a specific category.

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Eric McAlister shared this idea  ·   ·  Report…  ·  Admin →
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Support Request  ·  AdminProduct Support (Product Support, Yahoo) responded  · 

Hi there, 


Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


Looking forward to your reply! 


Thank you, 

Yahoo team


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  • David Baldwin commented  ·   ·  Report

    WE NEED TO BE ABLE TO UPLOAD A SCREENSHOT WHEN PROVIDING FEEDBACK.

    A SCREENSHOT IS WORTH A THOUSAND WORDS, AVOIDS CONFUSION & MISUNDERSTANDING

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