inquiry in case number 13208067 - Poor Service
The agent there need to read and understand the issue first instead blindly bombarding with all the ready-made available solutions. So frustrating.
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Nageshwari Krishnan
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Thank you for your patience while we reviewed your feedback.
We're sorry to hear about your experience. It's certainly our expectation and desire that you receive the highest quality service when working with customer support. We're sad to hear that it sounds like you did not.
Rest assured that we've captured your complaint and will make sure your experience is shared with others in an effort to prevent this in the future.