An error in verification code
I wish to enter my email without that unnecessary verification code. I recently lost my phone, where i have access to my email. I bought a new phone, and when i tried to enter my email, i was being asked for a verification code, either sent to my old(lost) phone/number or to my alternate email. The problem is, my old number would not be an option for sending the code. And my alternate email is also asking me a verification code before i could enter. Both my email and my alternate email are intertwined, i couldn't possibly enter both without a code. Hope someone could help me
andrei louie umaming
shared this idea
Hi there. If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This is an important security feature that helps to protect your account from unauthorized access. You may be prompted to get a verification code on your Yahoo app, recovery phone number, or recovery email address for any of the following reasons:
- Yahoo notices suspicious account activity.
- You're using an unfamiliar browser or device.
- You're traveling away from your usual location.
- You sign in while using a VPN or a proxy server.
- You've logged in with a private or incognito window.
- There are many attempts to sign in with incorrect passwords.
- The "First time signing in from this device" message appears.
- You've cleared your browser history or data cache including cookies.
This is why it's important to keep these recovery options up to date. Please review your account settings and recovery methods from time to time, and especially prior to changing phone numbers or other email addresses, to help ensure you can always access your account!