I need the email to download all my emails and to be able to open them
Problem is as follows: I open my email account. Emails download. I choose an email to read but it will not open. Only some of the emails downloaded. Today I have emails from 3:01 pm to 710 pm. It does not show any emails from midnight last night to 3:01 pm. Current emails will load up as they come in but again the emails will not open. This has happened three(or is it four) times in the past month. I called Frontier and they told me to call Yahoo. The guy before today that I spoke with told me nothing was wrong and that there was a problem with my computer. I tried all the regular things; restart router, restart computer, close out and restart email. But after I give up and quit trying I find that on all the times I had this problem, the next day I tried my emails and they magically were fixed and everything worked fine. Today is another day with the same exact problem. This time I asked the person helping me it there was a way to convey this problem to someone at Yahoo. He helped me find this page where I could type in the exact problem I was having. I hope this message can go to someone who can find this problem and finally get it fixed. Meanwhile I will give up for today and hopefully as in the last times this happened I will try my email tomorrow and it will work as it is supposed to. Mary
John Block
shared this idea
Hi there! We're sorry to hear this. Could you please share your email address with us in a Private Message on our Yahoo Customer Care page: https://www.facebook.com/YahooCustomerCare/? We're looking forward to helping you!
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John Block
commented
I clicked on your link but I could not find any place to enter my email. Is this a safe place to enter my email or is there some way I can get it to you?
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John Block
commented
Please see that whomever can fix this gets notice of the problem