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Go back to the original Yahoo. This is terrible. Why do I have to click on the 3 dots on the bottom to get the Spam and Trash Folders. They should be on the top with the icons for inbox, etc.

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Susan McAninch shared this idea  ·   ·  Report…  ·  Admin →
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  • janie ****** commented  ·   ·  Report

    I hate the new mail version you have changed me to! give me back the old yahoo mail

  • Charles Gregory Johnson commented  ·   ·  Report

    New version of yahoo mail has disabled my up and down arrow keys, which previously in the old version let me scroll up and down within and individual email. The left and right arrow keys take me to the previous and next individual emails, which is fine. I would just like to be able to scroll with the up and down arrow keys within an individual email. This up/down scrolling function worked a year ago, but has gradually deteriorated. Please assist. I am using Windows 10 on and HP laptop, and my browser is Microsoft Edge. I tried Google Chrome as a browser and the same thing happened. It is only in individual emails, once opened, that the up/down arrows no longer work.

  • Sameh E commented  ·   ·  Report

    I absolutely hate the new yahoo mail look, it is very confusing and not user friendly. Please, I want the classic mail back!!!

  • cary goff commented  ·   ·  Report

    I am definitely not a fan of the new platform, How can I go back to the old platform??

  • Lurch Marley commented  ·   ·  Report

    New update is horrible. I can't access my folders, I can't switch accounts. I can only see my inbox

  • Cleo Dawson commented  ·   ·  Report

    Really hate this Yahoo new interface, thankfully, we can close the yahoo accounts and migrate emails elsewhere!

    Shame on your staff at Yahoo for this **** new yahoo formats, I hope this business collapses and fails miserably within months.

  • Andrew Denham commented  ·   ·  Report

    Please re-instate (or allow the option to choose) the traditional view we are so familiar with, I find the new version unpleasant to use, and it looks supiciously like Gmail which I do not like either.

  • klear 101 commented  ·   ·  Report

    I hate the look of the new mail interface and you have removed the option for me to go back to the classic look. Why would you do something like that and make a satisfied customer dissatisfied? So many people online saying the same thing. I guess you are trying to dump users? If not, please be responsive to what your customers want. You took something that was really good and made it really bad. Why?

  • linda giannetti commented  ·   ·  Report

    GET RID OF THE NEW YAHOO MAIL!!!!! IT IS REDICULASY INEFFICIENT, IMPOSSIBLE TO SORT ALPHABETICAY, SPAM COMES INTO THE INBOX, HARDER TO DELETE, WHEN YOU TRY TO MOVE MAIL THERE IS NO TELLING WHERE IT WENT OR IF IT JUST DISAPEARED, LEFT COLUMB BUTTONS DO NOT ALWAYS WORK.
    PLEASE, PLEASE, PLEASE, GIVE ME THE PREVIOUS VERSION BACK, ASAP!!! PLEASE, PLEASE, PLEASE,

  • Kaleb Free commented  ·   ·  Report

    Please switch it back Things are hard to find and read. as a business owner it has made business difficult

  • Carolyn Kohen commented  ·   ·  Report

    I want the old version of yahoo back because,

    1 . I am dyslexic and the way the old version worked suited me
    2. I am on an email chain with 2 colleagues and I am unable to access the attachments
    3. I can only access attachments to emails that have one attachment to each email

    4. Too much space is wated on adds and I need the pace to see poorly paticularly as I am dyslexic, I need better focus and no distraction from adds.
    5 . I need this immedately as my colleagues are waiting on me to do work
    6. I have been with yahoo for over 20 years and i am shocked by this and cant work properly
    7. I beg you to help me.

  • JAMES BAUER commented  ·   ·  Report

    Everything with the new email is terrible. I want to go back!!!. Please allow people to go back this truely a horrible set up!

  • Rui Haagen commented  ·   ·  Report

    I'm having problems with emails that have been read not showing that is has been previously selected. Also, scrolling up and down is very "jerky". Lastly, when I select emails for deletion, delete them, they show back up again. Thanks

  • two stroke Parts commented  ·   ·  Report

    I hate the new look. you need to click to open a box for things that you could just see on the better version and i dont like the look of it the old one was clearer and i cant see any way to swap it back

  • Pat Moss commented  ·   ·  Report

    Help Contact telephone numbers without fees. We already have to endure all of the ads, we shouldn't have to pay for help with the trouble you've caused.

    Help Search page that will take us to the solution to our specific problem, NOT everything and every solution under the sun.

  • Susan Semadeni commented  ·   ·  Report

    The recent redesign of Yahoo Mail is just painful. It's more cramped, for starters--I can't even see the full name of senders. It also feels cluttered with the addition of icons by each sender. I didn't need that, and Yahoo doesn't need to be a GMail clone. You also just don't have the functionality cleaned up yet. Every message I open or search I run leaves a bubble across the top that goes all glitchy when I try to close it. You have to hover on the X in just the right place for "close" to pop up, and if it's a search tab from which I opened another message I want to keep open, I can't close the search! I have also encountered a glitch trying to delete all messages from a search or in a particular folder, and ended up just using the "Delete all mail" function from the particular folder I wanted to clear, but even that only handled like 2000 emails at a time. I like that you gave us an option for dark mode now, but despite preferring dark EVERYWHERE, I had to switch it back to light mode here because the contrast just made it that much harder to work in. I don't like that clicking on INBOX doesn't automatically show me ALL emails by default but instead what Yahoo judges to be "Priority," which doesn't do a great job and filters out email chains I was interested in, I supposed based on a keyword.

  • Chris Hinze commented  ·   ·  Report

    The old style layout which enabled you to see your folders as well as your inbox was much better

  • Kaleb Free commented  ·   ·  Report

    Please change it back. Its hard to read and find things!

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