Why in the world did you mess up your Email set up? There was nothing wrong withe way it was set up. Some insecure executives listened to nerdy employees and users that wanted to make changes just to justify their existence. Most people seem to hate it and now you are fighting the very very people who are paying for your service which you have now decided to present to us in a very confusing manner by adding things into our incoming email. The best example of this is where You tell us to click on something in the upper right hand corner (you don't say what} and we can go back to the old system, We supposedly can go back to then old system but you hint that we might not be able to do it.and then you make sure we cant go back because there is nothing to click on to do such. You ask "how can we improve New Mail?" Most likely any third grader could give you the answer to this------go back to the original format. Your staff must consist of people who were fired from Ford Motors after they tried to push then Edsel on to the public or possibly people who left Coca Cola when they tried to change the flavor. Your changing the Yahoo Mail format was dumber than either of those examples. At least those companies corrected their situation in a sensible manner.by not trying to cram their bad decisions down the public's throat. Maybe you should follow their example!