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Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

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423 results found

  1. I'm not getting my email from a web site on time. It's taking over two hours to show up

    I'm not getting email from one source on time. I don't understand how to look at headers in your directions. There isn't an icon that says "More".
    Thank you

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    0 comments  ·  Other  ·  Admin →

    Hi there,

    Can you message us on Twitter at @YahooCare and give us more details about your experience? In case you do not a Twitter account, you can contact us at help.yahoo.com

    Thank you,
    Yahoo Mail team

  2. Password Prompt / Data Breach

    Google Chrome browser prompted about old password used in a data breach, so why doesn't Yahoo Mail prompt about it when setting the password in the first place.

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    0 comments  ·  Other  ·  Admin →

    Hi there,

    Can you message us on Twitter at @YahooCare and give us more details about your experience? In case you do not a Twitter account, you can contact us at help.yahoo.com

    Thank you,
    Yahoo Mail team

  3. We're glad you're here

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    0 comments  ·  Other  ·  Admin →

    Hi there,

    Can you message us on Twitter at @YahooCare and give us more details about your experience? In case you do not a Twitter account, you can contact us at help.yahoo.com

    Thank you,
    Yahoo Mail team

  4. If I already have yahoo+ on my device-why doesn't it carry over to my PC?

    yahoo+ on my device but it doesn't carry over to my PC? Really?!?

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    0 comments  ·  Other  ·  Admin →

    Hi there,

    I’m sorry to hear you’re experiencing this issue! We’d like to help, please send us a private tweet at @YahooCare, message us on Facebook at Yahoo Customer Care or in case you do not have a social media account, our support team is available at help.yahoo.com

    Looking forward to your reply!

    Thank you!

  5. filter

    Filters are not working:
    I created a filter and folder to move some selected emails to the specific folder but it is not working. Settings ---> More settings ---> Filter ----> Add a filter. The above steps which I followed to create a new filter but still the selected emails are not moved, and the folder is empty with no emails in it. I don't have Social Media.

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    1 comment  ·  Other  ·  Admin →
  6. We're glad you're here

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    0 comments  ·  Other  ·  Admin →
  7. My complaint does not appear on your list of faults why not allow me to send my problem in an E.mail.

    Why not allow costomers to e.mail you their complaint when it does not apear on your fixed list? When I click on notepad I get calender.

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    0 comments  ·  Other  ·  Admin →

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com

    Thank you!

  8. mail plus annual

    I received a successful renewal email, yet it was not true i was not enrolled in a new subscription. Now i have to pay a lot higher price per year almost double due to he wrong successful email i received. sent numerous emails to customer support without any help. my card was declined for no good reason. my card was valid but yahoo said it wasn't i changed to a new card and received a reply it was successful at that time in August. 2021. i left my phone number and never received a call back. this should of been…

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    0 comments  ·  Other  ·  Admin →

    Hi there, we’re sorry to hear about your experience! Please contact our Billing support team to resolve this, at help.yahoo.com through the ‘’Contact us’’ link.

  9. I have paid for an add free service, STOP showing adds.

    I have paid for an add free service, STOP showing adds.

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    0 comments  ·  Other  ·  Admin →

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com

    Thank you!

  10. I want to see mails in my Inbox dating back to 2005

    I Want see my e-mails in my Inbox/sent dating back to 2005. Now I can only see upto 2016. How to see the balance Not deleted ones or spam

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    0 comments  ·  Other  ·  Admin →

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com

    Thank you!

  11. Unable to add photos to emails

    I am unable to add any photos to my emails. States: get photos from computer, But does not allow it. I have to transfer my email over to Google because Gmail allows adding photos within emails easily. Guess functions will just keep disappearing until you pay Yahoo's 'ransom' for decent email functions. I will not pay for Yahoo+ when Google's gmail is 100% better and costs nothing.

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    0 comments  ·  Other  ·  Admin →

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com

  12. Make it easier to get technical support other than forums and help pages.

    Make it easier to get technical support other than forums and help pages.

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    0 comments  ·  Other  ·  Admin →

    Hi there, I’m sorry to hear that! We’d like to help you, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com

  13. Stop apologizing and provide a telephone number to a human.

    Robots connecting callers to another robot is getting old!! I got email stating "I am sorry..." etc., and 'you' want to keep investigating. Investigating what? I have a simple question, and robots only understand what they tell you to say. I wonder if there are any humans at all at Verizon/Yahoo. Stop hiding behind social media and TALK to your customers! I considered trying Y+, but reconsidering now. Yahoo mail has been trashed. Now, investigate that and LISTEN, for heaven's sake. Now customer care is a paid feature. What? Why is "Live Chat" a robot??? 22 September 2021 Complaint #3.

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    0 comments  ·  Other  ·  Admin →
  14. Annoying repetitive message, "your Yahoo account is out of date".

    I am perfectly happy with my existing Yahoo mail, I have been using it for over 20 years with no problems. The reviews for this new version are so incredibly bad on all platforms I have visited that there is absolutely no chance that I will risk installing it, and even less chance that I will subscribe to a paid version.
    Are we users to be allowed a choice or will we be FORCED to use this at a future time?
    If the latter, I will move to my gmail account forthwith to avoid future inconvenience.

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    0 comments  ·  Other  ·  Admin →

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com

    Thank you!

  15. We're glad you're here

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    0 comments  ·  Other  ·  Admin →

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com

    Thank you!

  16. The best thing to do is STOP "improving". I have problems and cannot get a response from a human!

    Your robots keep connecting me to another robot. I have problems and cannot get a response from a human, phone or email. I'm trying not to cancel my account that I've used since 1997. When will a human be available to solve anything??

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    0 comments  ·  Other  ·  Admin →

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com

    Thank you!

  17. How do I get some real help

    how about some customer service

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    0 comments  ·  Other  ·  Admin →
  18. Stop the auto sync to LastPass!

    LastPass which I deleted nearly two years ago is appearing in Yahoo Mail; not having LastPass I cannot sign in to it and update 2 year old PW's. It is criminal what you have done. My guess would be that you are trying to force paid YahooMail+

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    1 comment  ·  Other  ·  Admin →

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com

    Thank you!

  19. I cant link iCloud email on yahoo mail app

    I can link/add other mailboxes on the yahoo mail app, like my Gmail, Outlook, AOL and Hotmail etc. but unable to add my iCloud mailbox. Any reason for this?

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    1 comment  ·  Other  ·  Admin →

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com

    Thank you!

  20. yahoo sucks

    why would I ever pay yahoo any money. about 12 years ago, suddenly about 1/5th of all my outgoing emails were not going out. I did everything possible to get help, without ANY help. Even wrote to the CEO without any reply. Unfortunately I pay Yahoo for my domain which I'll finally get off my butt and figure out how to transfer to another organization that has some sense of responsibility. clear enough?

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    1 comment  ·  Other  ·  Admin →

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com

    Thank you!

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