New Mail
936 results found
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remove gmail from mailboxs
remove gmail from yahoo mailboxes Says disconnecting more than 24hours
We would like to look more into this. Please send us additional information in private message on Facebook ( Yahoo Customer Care) or on Twitter (@YahooCare).
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Does Yahoo Mail EVER respond to the questions/comments posted by customer? Or do they simply let the customer attempt to assist others in d
Does Yahoo Mail EVER respond to the questions/comments posted by customer? Or do they simply let the customer attempt to assist others in distress?
Please be assured each suggestion you send to us is carefully read and evaluated by a member of our staff. We take your concerns very seriously, and answer your questions and comments with the most up-to-date information available to us.
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The inbox folder shows all the messages you received (read and unread alike) whereas the unread folder shows only emails that are unread.
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Your instructions for switching back to the old email format DO NOT WORK!
Your instructions for switching back to the old email format DO NOT WORK!
Hi there,
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Please be sure you click on the settings wheel in Mail, not in Help. We have found that some users are trying to make the change to switchback to classic Mail in help.yahoo.com rather than in Mail.yahoo.com. You will not find the option to switchback in Help. You will find it in Mail.
Thank you!
Mail Support -
Mail gets worse not better. Now when I click to open an email, the system bounces, changes order so if I double click, I open the wrong one.
ow when I click to open an email, the system bounces, changes order so if I double click, I open the wrong one. I have to wait, hunt for where the email moved visually, find it and click again. What happened to "one click"
Have you tried general browser troubleshooting or a different browser? If not, please try these steps to fix this issue: https://help.yahoo.com/kb/sln2891.html
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Deleted content i wanted
How about get all my saved emails and photos back..my brother is dead now..and my son won't ever be a baby again...tons of stuff I wanted..all just gone.. I'm soooo upset
Hello there,
We are sorry to hear about your loss!
If an account is unused or dormant for 12 months, it is deactivated and its emails are deleted, more info here: https://help.yahoo.com/kb/SLN2018.html
If this does not apply to you, You can try doing a search or doing an email restore if the email was deleted in the past 7 days.
help.yahoo.com/kb/SLN2552.html
In case you are using a mail client such as Outlook or the Native mobile app, emails may be deleted by that third party client. We do recommend accessing your mail via http://yahoo.com or the Yahoo Mail app to avoid this issue.
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What the F is wrong with you password system?
I literally verified my email passw last week and when I went to log in today it didn't recognize the passw THAT WORKED 5 FREAKING DAYS AGO!!!!!!!!!!!!!!!!!!! Before you think I'm computer dummys, I've been working in IT for over 15 years. It's not me! Do you people test this **** before you push it out?
Hello there,
If we’ve noticed any unusual activity on your account or if you’re using a password that’s old or not strong enough, we’ll ask you to change it. By creating a new password, your personal info remains secured from intruders and imposters. For additional security tips, review the following: https://help.yahoo.com/kb/yahoo-password-sln2053.html
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20 years of email disappeared
20 years of Email disappeared! I have always had an internet security service monitoring my time online and never had my computer hacked, but Yahoo Mail was hacked repeatedly and Yahoo forced us to change our passwords after they learned they had been hacked. Yahoo would not let me reuse a prior password each time they reported their security had been breached and demanded we create a new one. So often this occurred, I had forgotten to record my most recently adopted password.
Today I was able to reinstate my unforgettable password and gain access to my Yahoo Mail account…
Hello there,
We are sorry to hear about your loss!
If an account is unused or dormant for 12 months, it is deactivated and its emails are deleted, more info here: https://help.yahoo.com/kb/SLN2018.html
If this does not apply to you, You can try doing a search or doing an email restore if the email was deleted in the past 7 days.
help.yahoo.com/kb/SLN2552.html
In case you are using a mail client such as Outlook or the Native mobile app, emails may be deleted by that third party client. We do recommend accessing your mail via http://yahoo.com or the Yahoo Mail app to avoid this issue.
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signing in and booted out
stop booting me out of my emails when i just signed.
For sign in loop issues please follow the steps in this help article: https://help.yahoo.com/kb/fix-problems-signing-yahoo-account-sln2051.html
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Beware of phishing scam
I just want to alert you that there is an email going around that I think is a phishing scam. The email is supposedly being sent by ATT and/or Yahoo, but the sender is ****************. It has links that my McAfee anti-virus software says are unsafe.
Thank you for letting us know! Please mark that email as Spam and the report will reach our team to investigate.
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Mail/Spam
Why is it not posible to retreive deleted spam mail. An email that was not spam was in the spam folder and got deleted that should not have now i have no way of getting this important email back.
For more information on our Spam filters and how to deal with any Spam you see check out this post:
Thank you!
Mail Support -
You can follow the steps here in order to link/unlink the personal email account from the office one: https://help.yahoo.com/kb/SLN22048.html
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lost my password.
One can no longer recover one's password. All that's available is having a code sent to one's phone and then typing in the code. This has locked me out of my netflix account as it keeps asking for my yahoo password (it's linked to my yahoo account.) I am in the process of moving all of my important email out of yahoo and into gmail. Then I will close this account. Extraordinarily stupid, not to mention it's discriminatory towards people without smart phones (like my mother).
If you need to reset your password, you can follow our online system here:
https://help.yahoo.com/kb/sln27051.html
If you can’t sign into an account and are unable to recover it online, we offer phone support through our Yahoo Account Pro service:
https://productcentral.yahoo.com/products/yahoo-account-pro-help/?ncid=mbr_ryhacqdis00000015If you’re seeing a prompt to get a code each time you log in, you may need to turn Account Key off:
https://help.yahoo.com/kb/account/sln25921.html
Finally, if you feel your account has been compromised, you can follow these steps to secure it:
https://help.yahoo.com/kb/SLN3516.html
Thank you!
Mail Support -
I've been hacked can't get help. Not receiving my emails, want to change my password don't know how.
I've been hacked, can't get help.
Hi there,
Please review the following help article on how to secure your account:
https://help.yahoo.com/kb/account/recognize-secure-hacked-yahoo-mail-account-sln2090.html?impressions=trueThanks,
Mail Support -
what do you do to delete emails when you can't delete them anymore,they will open but can't be deleted,just started this Dec.26th 2019.Help!
I don't have an Idea I have a problem that's not listed on anything Yahoo describes. Maybe I'm the first but I can.t delete any mail now. It just keeps building up. It doesn't even show it as being read once read. Help Please.
Please try clearing the browser cache and cookies. If the issue persists, try using a different browser and see if the same thing happens. If it does, please reach out to us on Twitter (@YahooCare) or on Facebook (Yahoo Customer Care) and we’’l take a further look.
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NEED OPTION TO DELETE STORED HISTORY OF RECENT ACTIVITY
Hi, this is about one's Yahoo Account Info/Recent Activity (accessed from upper right menu in Mail)
Most important, need option to delete stored history under Yahoo Account Info/Recent Activity
I see it stores activity indefinitely, going back a decade in my case
Nobody likes private history stored indefinitely on server w/o their control of the data
Thanks, J
P.S.
In addition, though this feedback related to Mail thru the menu, on the https://help.yahoo.com/kb/account page, there should be added a new feedback button more specific to Yahoo account featuresHello there,
You can remove your past activity, here’s how: https://help.yahoo.com/kb/find-remove-unusual-activity-yahoo-account-sln2073.html
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My birthday on yahoo not right, I wanna editing this .. I wanna to edit my birthday
My birthday on yahoo not right, I wanna editing this .. I wanna to edit my birthday
For security reasons, it isn’t possible to update or change the date of birth listed on your Yahoo account, even if you entered it incorrectly when you first registered your account. You’ll need to open a new account if you’d like your account to reflect your accurate info.
Thank you!
Mail Support -
STOP BUGGING ME about LastPass
Every time I open my Yahoo mail I get a pop-up nagging me to try a 30-day trial of LastPass. I already have a LastPass account, so STOP ******* BUGGING ME.
Hello there,
We try to tailor Ads based on what a customer preference may be. We are not always 100% accurate, however, you can submit Ad feedback here: https://help.yahoo.com/kb/manage-preferences-feedback-yahoo-ads-sln25244.html
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phone app
The new phone app takes forever to load on my Galaxy 7 and when it finally loads, the messages are 5 hrs old. To get new messages, I have to constantly swipe from the top down, wait for the circle, then finally I can get a message that is recent. I would like my old app back please. Also, there is no HELP in the app on the phone.
Please try uninstalling and reinstalling the app. If the issue persists, try switching from WiFi to Mobile data. If you still see loading issues, please use the “give feedback” option in the app (tap on your profile picture and scroll a bit down) to send this to our engineers directly.
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privacy
who have you the right to show my phone number/??? i have never connected my email account with any personal info!!! thsi is a violation of my personal info and have reported it!!
We take your concerns seriously, so we have a dedicated team to address this type of inquiry. Use the steps below to contact a specialist directly.
Go to our Privacy Policy at https://policies.oath.com/
Click Privacy Center on the left.
Scroll down to the bottom and click feedback form.
- Don't see your idea?