New Mail
967 results found
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Stop making me verify email and phone num,ber all the time! Quit asking if I want to add another email or phone number to verify my account
Stop making me verify my account with email or phone codes all the time and quit asking if I want to add another phone number or email!
If there’s something unusual about your sign in or recent activity, we’ll ask you to go through another verification step after you’ve entered the correct password. This helps protect your account from unauthorized access. You may be prompted to get a verification code on your Yahoo app, recovery phone number, or recovery email address for any of the following reasons:
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MAIL FROM YAHOOO
I got the following mail from
CustomerCare <*********@reagan.com>
Dear user,
We are closing all old Version of Your E-mail as from today TUESDAY MAY (5/14/2019). Tap below and sign-in to get a more organized mailbox to avoid being De-activated.UPGRADE NOW TO THE NEWEST VERSION
Thank You.
YAHOO! - Mail support
Is it a genuine mail??? Please confirm
That email is a scam, please mark it as Spam. Here’s an article to help you identify legitimate Yahoo websites, requests, and communications: https://help.yahoo.com/kb/SLN2070.html
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passwords
By allowing us to choose a password we want without saying it's too weak. Let us have what we choose! Everything I pick is too weak for you. *******!
Hello there,
A strong password is your first line of defense against intruders and impostors. Here are some helpful tips on creating a secure password so you can make sure your information remains safe: https://help.yahoo.com/kb/tips-create-strong-password-sln3012.html
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Change the name that appears on my outgoing emails
There is no way for me to change the name on the outgoing emails from our Yahoo Small Business account. I've tried all of the ways that the support team have given me, which look like they work until I send an email and the recipient still thinks they are talking with my boss instead of me. Solutions on the support site either don't work (https://forums.yahoo.net/t5/Yahoo-Help-Community/ct-p/english), or are broken links (https://forums.yahoo.net/t5/Tips-and-tricks/Sent-emails-show-wrong-name-in-Yahoo-Mail/td-p/445701/jump-to/first-unread-message). I'm pretty disappointed in this service that as far as i know we are paying $70 a year for.
You can update your sending name in Yahoo Mail, by going to Settings-More settings-Mailboxes, then click your account and then edit the ‘’Your name’’ section.
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Paid Service for E-mail Restore
Could you please add a paid service to restore mails which gets deleted due to inactivity of 12 months. I am willing to pay and I am sure there are many who need an option like that. I could see 100's of threads on internet where people lost their Yahoo mails for years and want them back. If Yahoo can charge a genuine amount to restore, it will be win win for Yahoo as well as user. You get a new revenue options and people get their invaluable mails back.
Hi there,
We offer a mail restore option for free. We cannot always guarantee the restoration of emails but you can submit a request following the steps here: https://help.yahoo.com/kb/SLN2552.html
Yahoo Product Support
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I can not find where to block a email. I did what I was told to do and still can't find where to block a email on the page. Can you help ple
I can not find where to block an email. I did what I was told to do and still can't find where to block an email on the page. Can you help, please??
Hi there,
The best way to block an email address would be to access you mail settings on a desktop following the steps here: https://help.yahoo.com/kb/block-unblock-email-addresses-yahoo-mail-sln28140.html
Yahoo Product Support
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Deleted mail
Hi, i logged in after long time and found my all emails are deleted.. what should I do ? I need my old emails. Help me please
Hi there,
If you have not accessed your account for quite some time emails will eventually be deleted and removed from the inbox. Chances are these messages cannot be recovered.
You can try submitting a mail restore request following the steps here: https://help.yahoo.com/kb/SLN2552.html
Yahoo Product Support
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I'm finding that after a few seconds I lose part of the page it moves up and my name disappears which where I have to sign out.
I would like to see the page remain full always and make it so you don't have to scroll to the right or left. I want my name to show so I can sign out and not close the window. I have Microsoft Edge and I don't know if that is making a difference.
Hi there,
This does sound like a browser limitation. I would suggest making sure your browser is in full screen mode and to try either Chrome or Firefox.
Yahoo Product Support
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I am being charged $.99 cents for yahoo pro monthly; but I don't see it affected on my yahoo mail.
I have a question.
Still seeing ads in your web browser or Mail app with a Yahoo Mail Plus subscription? Please refer to this article for help: https://help.yahoo.com/kb/SLN15803.html
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give the ability to separate the alias from the main so the alias becomes its own account
Please make it possible to separate an alias email from my main email address so that the alias becomes its own account. I started my business email as an alias so it would be easy to check, but now that my business is growing, I am wanting to separate it so it can be its own account without my "name" from my main account showing up on my business email.
Hi there,
Alias are designed to allow for two different emails in one login. These cannot be separated or will not in the future. If you wish to have separate inboxes you would need to create separate email accounts.
Yahoo Product Support
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sorting my emails
I get a lot of emails daily and it is hard to go through them when I have to go one at a time. It would be so much easier like the xfinity email has where you can sort the emails by who it is from it has made it so much easier going through my moms emails since my dad recently passed away. Please if xfinity can do it so can yahoo.... come on guys I know you can do it, thank you
Hi there,
Thank you for the feedback. At the moment we do not have a feature like this. I do love the idea and will be sure to pass this along to our product team for future consideration.
Yahoo Support
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less ads
We should have the option to remove ads without having to pay for anything or download any software to keep them off our screen
Yahoo offers Mail Pro which provides an ad-free experience. You can find out more here:
https://help.yahoo.com/kb/new-mail/sln15803.html
Keep in mind that this doesn’t remove ads in emails or Spam. If you still feel that ads are slowing your mailbox, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
When I login to Yahoo email, I am always prompted to provide a phone number so that I do not get locked out. I am never going to provide a p
When I login to Yahoo email, I am always prompted to provide a phone number so that I do not get locked out. I am never going to provide a phone number. Is there any way to stop having that prompt ask me to provide a phone number for recovery? I would rather not share my phone number.
Hi there,
This prompt will never stop as long as a mobile number is not listed on the account. We do required that an account have a valid mobile number listed in case the account does in fact need to be recovered. Currently when a new account is created a mobile number is require otherwise an account cannot be created.
Yahoo Product Support
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Viewing sorted emails
I used to be able to sort 'sent' emails by 'recipient' (used it many times). Then one day it was not there anymore. Please give it back.
Hi there,
The option for sorting your inbox are:
- Newest on top
- Oldest on top
- Unread
- Starred
- SenderThese are the only options we currently have for sorting he inbox.
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stop deleting our emails!!!!!!! i wasnt dormant for 12 months!!!!!!!!!!
stop deleting our emails!!!!!!! i wasnt dormant for 12 months!!!!!!!!!!
Hi there,
We see a few reason why emails may be deleted. One, the customer has deleted or whomever has access to the account has deleted those messages. Two, the account has not been accessed for 12 months or more and will be deactivated deleting all content. The third and most common, a 3rd party email client is being used such as Outlook or the stock iOS app on a mobile device.
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I need to pay yahoo pro and don’t see how. I need a human being to help me with this please
It is incredible there is no way to contact a human being anymore ! I am paying this yahoo pro and don’t even have access to anyone.
Please, life isn’t only machines and robots.
Thank you.Hi there,
to place a Mail Pro order you would need to visit you billing help portal here: https://mysubscriptions.yahoo.com/
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Do Not Delete ALL emails without warning user
I hadn't logged into this account for a while as it was getting bogged down with junk mail. However, my grandfather just passed and I had a lot of photos here as well as years of emails. I logged on to find out Yahoo deleted all of this history and memories. I understand wanted to clear space but you have my phone number and other email. Why wouldn't you warn me? This is so disheartening.
Hi there,
I do apologize for your loss. Unfortunately when an account has not been accessed for a period of time it will become inactive and the contents removed.
By signing back in you did reactivate the account but those previous contests are gone and cannot be recovered.
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Allow MS Outlook to download email messages & leave them on the server.
Just started receiving these messages when attempting to download my email messages using MS Outlook 365:
Task 'Bill Tan Investments - Receiving' reported error (0x80042104) : 'Your email server does not have the features required to allow messages to be left on the server.'
I have two accounts that won't work now. This is new; in the last week AND IT'S IMPOSSIBLE TO GET ANY ANSWER FROM YAHOO UNLESS YOU PAY FOR IT! F that!
I can read & send email via browsers or iOS however I cannot download messages from the server. I prefer to save my important messages…
Hi there,
You would need to check you IMAP server settings here: https://help.yahoo.com/kb/imap-server-settings-yahoo-mail-sln4075.html
If you still are experiencing issues you may need to contact the manufacture for Outlook for assistance with their product.
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delete email
As the rest state, please allow a custom number and type of emails to be deleted in batches. e.g. date, unread, read, sent from ...., etc.
You can follow the steps in this post to delete large groups of emails at once in Yahoo Mail:
https://help.yahoo.com/kb/sln28054.html
Thank you!
Mail Support -
Missing email
Just recently noticed I am missing ALL emails in my Inbox prior to 10/18. I still can view emails prior to 10/18 in my Sent and Unread filters. I have submitted an online request which has been completely useless. How is it that emails can be missing from my Inbox prior to a certain date but emails that I Sent or were Unread are still visible and available? This is very poor service.
Here’s an article regarding finding missing emails: https://help.yahoo.com/kb/mail-for-desktop/sln4538.html
Please be advised that our restore process is completely automated, and we can only restore messages lost or deleted within the last 7 days. Any messages that can be restored will reappear in your mailbox or trash folder within 8 hours. If you’re not seeing all the messages you expect after 8 hours, it’s because they were no longer recoverable.
If you are using a mail client such as Outlook or the Native mobile app, emails may be deleted by that third party client. We do recommend accessing your mail via http://yahoo.com or the Yahoo Mail app to avoid this issue.
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