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Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

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941 results found

  1. mail

    posta kutumda sürekli bir okunmamış posta görünüyor, yıllardır böyle. Artık bıktım. Yardım edin lütfen

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    0 comments  ·  Other  ·  Admin →
  2. SPAM

    I received an email saying my email address would be shut down on 22 March from:Yahoo Mailing (US) <-**********>
    Is this SPAM or a real message from Yahoo mail?

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    0 comments  ·  Other  ·  Admin →
  3. I don't forgot a password but cannot sign-in my account

    I don't forgot a password but yahoo let me verify an account to other email and I didn't used that email for longtime,sure it's had expired already. How can I sign-in yahoo?

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    0 comments  ·  Other  ·  Admin →
  4. We're glad you're here

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hello there,

    By default, when you send someone an email and they click Reply, the email address you sent the message from will get their reply. You can change this behavior so that when they reply, a different address will get their message. You can change the reply-to address to another email address already attached to your Yahoo Mail or you can add a new one: https://help.yahoo.com/kb/reply-to-address-yahoo-mail-sln22036.html

    Thank you!

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    0 comments  ·  Other  ·  Admin →
  6. remove gmail from mailboxs

    remove gmail from yahoo mailboxes Says disconnecting more than 24hours

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    We would like to look more into this. Please send us additional information in private message on Facebook ( Yahoo Customer Care) or on Twitter (@YahooCare).

  7. Does Yahoo Mail EVER respond to the questions/comments posted by customer? Or do they simply let the customer attempt to assist others in d

    Does Yahoo Mail EVER respond to the questions/comments posted by customer? Or do they simply let the customer attempt to assist others in distress?

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Please be assured each suggestion you send to us is carefully read and evaluated by a member of our staff. We take your concerns very seriously, and answer your questions and comments with the most up-to-date information available to us.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    The inbox folder shows all the messages you received (read and unread alike) whereas the unread folder shows only emails that are unread.

  9. Your instructions for switching back to the old email format DO NOT WORK!

    Your instructions for switching back to the old email format DO NOT WORK!

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    363 comments  ·  Other  ·  Admin →

    Hi there,

    This help page explains how to switch back:

    https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true

    Please be sure you click on the settings wheel in Mail, not in Help. We have found that some users are trying to make the change to switchback to classic Mail in help.yahoo.com rather than in Mail.yahoo.com. You will not find the option to switchback in Help. You will find it in Mail.

    Thank you!
    Mail Support

  10. Mail gets worse not better. Now when I click to open an email, the system bounces, changes order so if I double click, I open the wrong one.

    ow when I click to open an email, the system bounces, changes order so if I double click, I open the wrong one. I have to wait, hunt for where the email moved visually, find it and click again. What happened to "one click"

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    1 comment  ·  Other  ·  Admin →
  11. Deleted content i wanted

    How about get all my saved emails and photos back..my brother is dead now..and my son won't ever be a baby again...tons of stuff I wanted..all just gone.. I'm soooo upset

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hello there,

    We are sorry to hear about your loss!

    If an account is unused or dormant for 12 months, it is deactivated and its emails are deleted, more info here: https://help.yahoo.com/kb/SLN2018.html

    If this does not apply to you, You can try doing a search or doing an email restore if the email was deleted in the past 7 days.

    help.yahoo.com/kb/SLN2552.html

    In case you are using a mail client such as Outlook or the Native mobile app, emails may be deleted by that third party client. We do recommend accessing your mail via http://yahoo.com or the Yahoo Mail app to avoid this issue.

  12. What the F is wrong with you password system?

    I literally verified my email passw last week and when I went to log in today it didn't recognize the passw THAT WORKED 5 FREAKING DAYS AGO!!!!!!!!!!!!!!!!!!! Before you think I'm computer dummys, I've been working in IT for over 15 years. It's not me! Do you people test this **** before you push it out?

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hello there,

    If we’ve noticed any unusual activity on your account or if you’re using a password that’s old or not strong enough, we’ll ask you to change it. By creating a new password, your personal info remains secured from intruders and imposters. For additional security tips, review the following: https://help.yahoo.com/kb/yahoo-password-sln2053.html

  13. 20 years of email disappeared

    20 years of Email disappeared! I have always had an internet security service monitoring my time online and never had my computer hacked, but Yahoo Mail was hacked repeatedly and Yahoo forced us to change our passwords after they learned they had been hacked. Yahoo would not let me reuse a prior password each time they reported their security had been breached and demanded we create a new one. So often this occurred, I had forgotten to record my most recently adopted password.

    Today I was able to reinstate my unforgettable password and gain access to my Yahoo Mail account…

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Hello there,

    We are sorry to hear about your loss!

    If an account is unused or dormant for 12 months, it is deactivated and its emails are deleted, more info here: https://help.yahoo.com/kb/SLN2018.html

    If this does not apply to you, You can try doing a search or doing an email restore if the email was deleted in the past 7 days.

    help.yahoo.com/kb/SLN2552.html

    In case you are using a mail client such as Outlook or the Native mobile app, emails may be deleted by that third party client. We do recommend accessing your mail via http://yahoo.com or the Yahoo Mail app to avoid this issue.

  14. signing in and booted out

    stop booting me out of my emails when i just signed.

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    0 comments  ·  Other  ·  Admin →
  15. Beware of phishing scam

    I just want to alert you that there is an email going around that I think is a phishing scam. The email is supposedly being sent by ATT and/or Yahoo, but the sender is ****************. It has links that my McAfee anti-virus software says are unsafe.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Thank you for letting us know! Please mark that email as Spam and the report will reach our team to investigate.

  16. Mail/Spam

    Why is it not posible to retreive deleted spam mail. An email that was not spam was in the spam folder and got deleted that should not have now i have no way of getting this important email back.

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    27 comments  ·  Other  ·  Admin →
  17. We're glad you're here

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    8 comments  ·  Other  ·  Admin →
  18. lost my password.

    One can no longer recover one's password. All that's available is having a code sent to one's phone and then typing in the code. This has locked me out of my netflix account as it keeps asking for my yahoo password (it's linked to my yahoo account.) I am in the process of moving all of my important email out of yahoo and into gmail. Then I will close this account. Extraordinarily stupid, not to mention it's discriminatory towards people without smart phones (like my mother).

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    36 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    If you need to reset your password, you can follow our online system here:

    https://help.yahoo.com/kb/sln27051.html

    If you can’t sign into an account and are unable to recover it online, we offer phone support through our Yahoo Account Pro service:

    https://productcentral.yahoo.com/products/yahoo-account-pro-help/?ncid=mbr_ryhacqdis00000015

    If you’re seeing a prompt to get a code each time you log in, you may need to turn Account Key off:

    https://help.yahoo.com/kb/account/sln25921.html

    Finally, if you feel your account has been compromised, you can follow these steps to secure it:

    https://help.yahoo.com/kb/SLN3516.html

    Thank you!
    Mail Support

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    111 comments  ·  Other  ·  Admin →
  20. what do you do to delete emails when you can't delete them anymore,they will open but can't be deleted,just started this Dec.26th 2019.Help!

    I don't have an Idea I have a problem that's not listed on anything Yahoo describes. Maybe I'm the first but I can.t delete any mail now. It just keeps building up. It doesn't even show it as being read once read. Help Please.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Please try clearing the browser cache and cookies. If the issue persists, try using a different browser and see if the same thing happens. If it does, please reach out to us on Twitter (@YahooCare) or on Facebook (Yahoo Customer Care) and we’’l take a further look.

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