32 results found
Is there a way to see if we’ve missed watching clips to earn points? I’m so close to the reward!!17th ranked
The fact that I got this app last night and tried to go into it today, finding that all of my points already expired, is why I am deleting it after this suggestion. It just wiped out 270 points in my account overnight. For real, what person has time to sit and do nothing but watch videos on this app to earn enough points to get anything in 24 hours? Allow them to add up. I thought this was kind of a fun way to pass the time, but when I can’t do anything with what I earn because I can’t sit and play to ear 6000 points a day.. that’s ridiculous. Good luck with your app. Some people must enjoy it because it’s obviously still being used. However, for the rest of us who have more to do that spend 24 hours a day watching these videos, this app will find the garbage.
The fact that I got this app last night and tried to go into it today, finding that all of my points already expired, is why I am deleting it after this suggestion. It just wiped out 270 points in my account overnight. For real, what person has time to sit and do nothing but watch videos on this app to earn enough points to get anything in 24 hours? Allow them to add up. I thought this was kind of a fun way to pass the time, but when I can’t do anything with what I earn because I…6th ranked
We are sorry to hear that your points were not redeemed by the weekly cut off of Sunday at 8:59pm. We will take this feedback into consideration moving forward!
Have a great day and thank you for your feedback!
Sound does not work without headphones.22nd ranked
Thanks for your post!
Unfortunately, we are unable to replicate your sound inquiry. For more information on the Yahoo Play app, please visit our help pages (https://help.yahoo.com/kb/play-app-for-ios). There you can ‘Contact Us’ with additional information so we can provide you support via email.
Have a great day!
Since there's a cap of 5k points earned per day, that should be displayed somewhere so that users have tell how they are doing and so that hitting the cap doesn't surprise them22nd ranked
It’s been 2 days and I never received my reward that I claimed.1st ranked
Sorry to hear you have not received your reward yet!
Please contact one of our Yahoo Play specialists by clicking ‘Contact Us’ on our help pages (https://help.yahoo.com/kb/play-app-for-ios) to fill out a help form.
We look forward to hearing from you soon!
I started to use the app without logging in. I earned some points. When I went to redeem them I was told I needed to enter an email address. I couldn't find a way to do that, but I did log in with my usual Yahoo account. When I did that, my points reset to zero.
I think any points should be retained when somebody logs in, or at least when the account the person is logging into hasn't yet earned points in the app.22nd ranked
I keep accidentally dragging my finger accidentally when answering a trivia question and it then closes the show. Can drag in question area not close show?17th ranked
Need a way to tell what content is new (stories are fine but main content is hard to tell)12th ranked
We appreciate your feedback, Selena!
Sorry to hear your points are not updating.
In your next post, can you provide some more details of when and how this occurs so we can investigate.
We look forward to hearing back from you soon!
Yahoo Play team
I went through a bunch of the drop content and when I came back I had to scroll through it again to find unread content. One of my favorite features of Instagram is that they don’t show you the same posts twice. If we could do something similar here where only unread content is at the front, that would make it more engaging and easier for people to come back.7th ranked
If I’m not watching the videos it’s probably because I either don’t want sound to play or I’m listening to something else. A quick button that will mute those parts at the top would be great.10th ranked
As a lawyer, I’m a pretty fast reader. Some of the Drop videos run too fast to absorb the photo and read the text, especially when the there is more text. Is there a pause button?12th ranked
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