It’s been 2 days and I never received my reward that I claimed.1st ranked
Sorry to hear you have not received your reward yet!
Please contact one of our Yahoo Play specialists by clicking ‘Contact Us’ on our help pages (https://help.yahoo.com/kb/play-app-for-ios) to fill out a help form.
We look forward to hearing from you soon!
I played videos and answered so many questions for so long only to find out I was waisting my time. Because points aren’t adding up. 😡Whats going on?3rd ranked
Can we get more rewards available. There’s never anything for me to get2nd ranked
I’m not getting points even when I’m answering questions correctly or just found the 5 point survey ones. Nothings coming up for me just a check mark but no points.5th ranked
Just received notification saying points now expire after a year, but my 1,500+ points for this week which I couldn’t redeem for any cards since they’ve all been sold out are now zero’d out. This has been the worst week with this app. Fear it’s going down the tubes.11th ranked
This app become a waste of time. Buffering for ever. Plus this 250 limit per day is making it way too hard to collect points. And on top of all raising the value of the gifts cards. What next?!12th ranked
Sorry to hear your points are not updating.
In your next post, can you provide some more details of when and how this occurs so we can investigate.
We look forward to hearing back from you soon!
Yahoo Play team
The fact that I got this app last night and tried to go into it today, finding that all of my points already expired, is why I am deleting it after this suggestion. It just wiped out 270 points in my account overnight. For real, what person has time to sit and do nothing but watch videos on this app to earn enough points to get anything in 24 hours? Allow them to add up. I thought this was kind of a fun way to pass the time, but when I can’t do anything with what I earn because I can’t sit and play to ear 6000 points a day.. that’s ridiculous. Good luck with your app. Some people must enjoy it because it’s obviously still being used. However, for the rest of us who have more to do that spend 24 hours a day watching these videos, this app will find the garbage.
The fact that I got this app last night and tried to go into it today, finding that all of my points already expired, is why I am deleting it after this suggestion. It just wiped out 270 points in my account overnight. For real, what person has time to sit and do nothing but watch videos on this app to earn enough points to get anything in 24 hours? Allow them to add up. I thought this was kind of a fun way to pass the time, but when I can’t do anything with what I earn because I…6th ranked
We are sorry to hear that your points were not redeemed by the weekly cut off of Sunday at 8:59pm. We will take this feedback into consideration moving forward!
Have a great day and thank you for your feedback!
Not sure how 5,000 points per day is possible! I want more content to respond to so I can get more gift cards! This is honestly a mild complaint! Love the app7th ranked
I had an incorrect email on my account, I redeemed my points for a $5 Starbucks card and when it said the email it was sending to I realized I no longer had that email I since then added my new one but is there anyway of getting my $5 Starbucks that was sent to my old email.8th ranked
Thanks for your post!
Please review this help article: https://help.yahoo.com/kb/play-app-for-ios/manage-redeem-yahoo-play-points-sln29172.html?impressions=true and if you don’t receive an email with your gift card or coupon redemption code within 24 hours or you have a problem using it, please contact:
Tango Card Customer Support
1.877.558.2646 Monday – Friday 7:30 AM – 5 PM Pacific Time
Or email CS@tangocard.com
Raise the daily limit for 250 to 500, or if you have more activity your limit goes up to 1,00022nd ranked
Idea two of three. Let people only redeem one item per week. This way everybody has a chance to redeem their prize.22nd ranked
Thank you for sharing your experience with the app. We appreciate you taking the time to share feedback and we’ll make sure to pass this along to our product team.
Just played the “Celeb said what” game with Donald Faison and the third question (played a sports agent in what 2011-2015 show). The answer is The Exes and NOT two and half men. Just thought you’d know about that and let the question writers to be more careful next time. Thanks.22nd ranked
What’s with so few points/games being offered this last week??
We’d like to look into this inquiry further, but need to see a screenshot of what is happening. Please send us a screenshot to this email address firstname.lastname@example.org.
I had a suspicious activity pop up so I deleted all my accounts so I only had one but when I try to buy a 10 amazon giftcard it said suspicious activity again.yahoo please this is the 5 giftcard that I had wasted my time on12th ranked
Please write in to our Yahoo Play support staff at email@example.com so we can further look into your account.
I went through a bunch of the drop content and when I came back I had to scroll through it again to find unread content. One of my favorite features of Instagram is that they don’t show you the same posts twice. If we could do something similar here where only unread content is at the front, that would make it more engaging and easier for people to come back.8th ranked
If I’m not watching the videos it’s probably because I either don’t want sound to play or I’m listening to something else. A quick button that will mute those parts at the top would be great.10th ranked
Is there a way to see if we’ve missed watching clips to earn points? I’m so close to the reward!!12th ranked
- Don't see your idea?