Michael A. Russo
My feedback
9 results found
-
1st ranked
An error occurred while saving the comment An error occurred while saving the comment Michael A. Russo
commented
I've switched to a different email service provider.
RIP Yahoo Mail 1997-2025
An error occurred while saving the comment Michael A. Russo
commented
If you guys don't revert back to the classic version soon I'm going to have to use another service out of necessity.
An error occurred while saving the comment Michael A. Russo
commented
Hey Yahoo, if you want to hire me to help you guys fix your product by making a simple email service that everyone actually likes I'd be open to negotiations. I have some great ideas. Let me know.
In the meantime you guys should read up on:
___________________________________________
Here's a great quote from Steve Jobs about what happens when technology companies, and especially ones with a monopoly, pivot from being product-driven to sales-driven.“The technology crashed and burned at Xerox. Why? I learned more about this with John Sculley later on. What happens is, John came from Pepsico. And they—at most—would change their product once every 10 years. To them, a new product was a new sized bottle. So if you were a ‘product person’, you couldn’t change the course of that company very much. So, who influences the success at Pepsico? The sales and marketing people. Therefore they were the ones that got promoted, and they were the ones that ran the company.
Well, for Pepsico that might have been okay, but it turns out the same thing can happen at technology companies that get monopolies. Like IBM and Xerox. If you were a ‘product person’ at IBM or Xerox: so you make a better copier or better computer. So what? When you have a monopoly market-share, the company’s not any more successful. So the people who make the company more successful are the sales and marketing people, and they end up running the companies. And the ‘product people’ get run out of the decision-making forums.
The companies forget how to make great products. The product sensibility and product genius that brought them to this monopolistic position gets rotted out by people running these companies who have no conception of a good product vs. a bad product. They have no conception of the craftsmanship that’s required to take a good idea and turn it into a good product. And they really have no feeling in their hearts about wanting to help the costumers.”
___________________________________________The worst part of this particular case is that Yahoo is actually trying to imitate the monopoly which has everything wrong with it. That isn't what is going to make your service better or drive long-term growth in your company. The people have spoken.
An error occurred while saving the comment Michael A. Russo
commented
If people wanted to use a cheap Google imitation they would have already switched to Google. Are you guys trying to make your users jump ship? We all stayed with Yahoo all of these years for a reason and it was because it WASN'T LIKE GOOGLE here. Your priority folder is a total shot in the dark at prioritizing people's emails. It just does not work and I don't want a priority folder or automatic sorting at all! You guys are just making everyone miss all of their emails and have to spend more time clicking around. Is that the point? To generate more traffic through clicks? Do you guys use a test audience to screen these updates before forcing them upon your core users? I don't get how this decision came to pass, especially the fact that you can't default to the ALL inbox as the main inbox still. Just how? Please revert back to the classic version! Thank you.
I think the most ridiculous thing of all with this new update is that you can't view all the email metadata(sender's email address, recipient's email address, EMAIL TIMESTAMPS) all at once. What the heck is the point of the email then? I have to print/convert the whole page to a pdf to see the most essential information, or I can waste my time and hover over each individual element one by one. I guess simple email screenshots are obsolete here at Yahoo.
In the current version I have to switch to basic mail to draft a message, then revert back to the junky new version to add attachments THEN switch back to basic mail again to make sure everything looks alright. This is such a waste of time.
The awful Gmail idiosyncrasies- like hiding signatures and sign offs if they are too similar to previously used ones, therefore making users occasionally miss crucial information and/or cutting people's messages short without them asking for it are unacceptable. That's the only reason I haven't completely stopped using Yahoo.
An error occurred while saving the comment Michael A. Russo
commented
I'm at a loss for words... the new version is horrible and you guys are wasting everyone's time.
Michael A. Russo
supported this idea
·
-
2nd ranked
An error occurred while saving the comment Michael A. Russo
commented
Fact: AI summaries are good for Amazon product reviews, not people's personal emails.
Michael A. Russo
supported this idea
·
-
4th ranked
An error occurred while saving the comment Michael A. Russo
commented
Why make every basic email function harder to do or access? How does adding extra clicks and unwanted submenu popups to everything make Yahoo a better product? Why are the mobile apps now more feature-rich than the browser UI/UX? Are you guys going to ruin those too? At least add some simple options in the settings where we can check off the folders which we would like to have displayed on the left.
New Yahoo mail is like a dollar store version of Gmail but at least with Gmail the extra click to see the trash and spam folder don't include an archaic popup like new Yahoo. I'm bewildered. Here's another redundant reminder that your user base is here precisely because this was not Gmail. Now we have to deal with wonky clone instead?
This is a masterclass in bad design and it will be referenced as such future textbooks and university web design programs.
Michael A. Russo
supported this idea
·
-
26th rankedMichael A. Russo
supported this idea
·
-
17th rankedMichael A. Russo
supported this idea
·
-
15th rankedMichael A. Russo
supported this idea
·
-
10th rankedMichael A. Russo
supported this idea
·
-
7th rankedMichael A. Russo
supported this idea
·
-
8th rankedMichael A. Russo
supported this idea
·
I just sent an extremely important email and of course none of the images I included in the email, which were there when it was drafted, worked on the receiving end for anyone. They also don't show up in my sent mailbox. Whoever is scuttling Yahoo, congratulations, you've succeeded.
This service is no longer reliable enough to be used as a primary email.