AdminYahoo Mail Team
(Yahoo Mail Team, Yahoo)
My feedback
70 results found
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3rd ranked
An error occurred while saving the comment An error occurred while saving the comment We have shared this request with our team! It has been a popular request. We will keep you updated on this forum/thread. Thanks for your patience!
An error occurred while saving the comment Hi Michael, thank you for giving the new design a try! We really appreciate it. We do have a section dedicated to the new desktop experience: https://help.yahoo.com/kb/new-yahoo-mail. You can also get there by clicking on "...." in the new left hand menu and then Help Center!
Currently "Emptying Trash" is not an option, but if you go to your Trash folder (also clicking on "...." you can certainly delete your trash folder there by clicking on the Select All checkbox at the very top!
We will also share this with the team! Thanks again for pointing this out! -
23rd ranked
An error occurred while saving the comment Hi Shelia, we do have the ability to disable or change these to checkboxes in the app. Therefore, there is mention of adding this ability to desktop settings as well. We will share this with our team. Thanks.
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26th ranked
An error occurred while saving the comment Hi Carrie, thanks for your feedback. Unfortunately, we are not going back to the old version. We are transitioning everyone to the new version and aiming to make this one better! Yes, we now show the attachment preview in a full screen instead of a split screen. We will share this with our team and see if it's something they are willing to change back.
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30th ranked
An error occurred while saving the comment Hi Lori, yes we do intend to fix the tab button. In a few browsers it is not working and in other browsers it is working as it should. We definitely have this on our radar. Thanks for the reminder.
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1st ranked
An error occurred while saving the comment We've merged threads like this one to this main one from over the weekend.
A few things..
1. Unfortunately, if you don't see the "Go Back" button in the top right hand corner, you cannot go back to the old. We are focused on making this new version the best and we'd love your help!
2. Priority Inbox/Inbox Categories - we are very soon going to launch the ability to set the "All" category as the default. Stay tuned! In the meantime, you can always go back to having just one Inbox by disabling Inbox Categories under Settings > Personalize Inbox.
3. AI Summaries - we are currently looking into adding this to Settings so you can disable, just like you can in the apps.An error occurred while saving the comment This is also listed at the top of our Uservoice forum to help (Tips), but those who say it looks like Gmail, you can disable Inbox Categories under your Settings and go back to having just one Inbox instead of All, Priority, Offers, etc. Just go to the three dots on the right side, Settings, Personalize Inbox and toggle off Inbox Categories.
An error occurred while saving the comment We are merging all threads like this one here...
We know there will always be some pushback and wanting to go back, when a new design is launched. Unfortunately, there is no way back to the old version, very sorry! We know you won’t like our answer, but we’re just being honest and transparent.
But, we are looking for feedback on how we can improve this new version. We hope you’ll give the new experience a chance!An error occurred while saving the comment Hi there, we will be merging all threads like this into one. We know there will be pushback and wanting to go back with any new design. We hope you'll give the new experience a try and yes, we are reading the feedback on how to make the new version even better, with bringing some old features back. That is the plan!
An error occurred while saving the comment Hi Samuel, as with any new design we did anticipate pushback and wanting to go back to the old design. The pushback hasn't been bad and we are happy with the numbers so far. We know whatever we say will not make you happy, but unfortunately we have no plans to go back. We hope you give the new experience a try!
An error occurred while saving the comment Thanks for your feedback! We know change is hard and can be frustrating. Unfortunately, if you’re not seeing the “Go Back” button in the top, right hand corner, you cannot go back. Since last June, we’ve given our Community the chance to go back n forth, but it’s now time to start permanently transitioning. We really hope you’ll give the new experience a try! 🙏🏽💜
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27th ranked
An error occurred while saving the comment Hi Laura, we can't seem to replicate. It's working fine for us, so let's see a few things:
1. What browser are you using? We'd love the version number as well.
2. Also, after your change the setting are you refreshing the browser completely? -
12th ranked
An error occurred while saving the comment Hi Jeni, yes you are correct! The send button does disappear or does take some time showing up when replying to a long thread. We do apologize! We could replicate and we have notified the team. We will be fixing this ASAP. Thanks for letting us know! 💜
An error occurred while saving the comment Hi Jeni, thanks for the feedback. What size Compose window do you have? Are you on Full-Sized or Compact? We'd like to try and replicate your issue. Currently, the Send button is in a bottom toolbar that does not move. Only the email, not that bottom toolbar.
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20th ranked
An error occurred while saving the comment Hi Brian, it can be done, but yes it's not the simplest way. We will share this with our team and see if we can make it better. For now, if you open an email and hover over the sender's name, the email address will show. From there you can double click into the pop up on the email address and copy the email. Again, will share this with the team. Thank you!
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11th ranked
An error occurred while saving the comment We are definitely reevaluating this and looking at some designs to implement this. Thank you for the suggestion. 👍🏻
An error occurred while saving the comment Hi Ben, yes we do show the total number of unread emails, but we do not show them for each category. We will share this with our team and see if it's something we are planning to add later. Stay tuned!
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2nd ranked
An error occurred while saving the comment We did make some changes to make unread and read easier to read, but we can see it didn't help. We will go back to the team and share this feedback and make it better. Thanks for your patience.
An error occurred while saving the comment Yes, we are working with our designers to make this a better experience and it will be easier to distinguish between Unread v. Read. Thank you!
An error occurred while saving the comment Thanks Uri, we have seen feedback on differentiating between read v. unread. We are tweaking this a bit so we hear you. We will continue to share this with the right team. Thank you for giving the new desktop experience a try!
An error occurred while saving the comment Thanks Matt! We have seen feedback on differentiating between read v. unread. We are tweaking this a bit so we hear you. We will continue to share this with the right team. Thank you for giving the new desktop experience a try!
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13th ranked
An error occurred while saving the comment HI Marc, we'd love more info, please. We do have search by keywords, are you not getting the correct results? Are you not getting any results? Please feel free to elaborate on when you're searching for and what you're getting, then we try to replicate and share with our team. Thanks!
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1st ranked
An error occurred while saving the comment We will keep this in the main page, as we are getting a few questions on this. Yes, we have simplified our themes. We have no plans at this time in adding more themes/colors/backgrounds. We had a whole bunch, but a majority of our users stuck with the default color. The usage was too low and the upkeep was too much. We know not the answer you want, but we wanted to give you context. Thanks!
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9th ranked
An error occurred while saving the comment Hi there, thanks for letting us know! We tried a few things:
1. We moved an email from Inbox to subfolder and it worked fine (like you mentioned)
2. We then moved same email from Subfolder to Inbox (Move to Inbox) and it worked fine for us!
Can you email us a video of what you're seeing to oasis.mail.feedback@yahooinc.com?
And tell us what browser you are using?
If you have it sent to Inbox Categories or Not?Thank you for your help and feedback!
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15th ranked
An error occurred while saving the comment Hi Joe, thanks for the request. We will certainly share this with our team and see if it's something they will add back in the near future. Stay tuned!
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16th ranked
An error occurred while saving the comment Hi Jesse, thanks for your feedback! There has been several requests on bringing back certain Keyboard Shortcuts. We will keep this thread up and update you as soon as we know more. Thanks again!
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10th ranked
An error occurred while saving the comment Hi Charlotte, why can't you? What error message are you seeing? Can you elaborate on why you cannot? It's working just fine for us. Also, please include your browser and version. Then we can try to replicate. Thank you!
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8th ranked
An error occurred while saving the comment Hey Neil, thanks for your feedback. Absolutely! We agree! Definitely harder to build, but this is what we'd eventually like the feature to do. Give more control to our users based on their actions and triaging. We have already shared this with our team as it's been suggested by our Community a handful of times. We will continue to share this type of feedback with them. Thank you for taking the time to write this and for trying the new desktop experience!
An error occurred while saving the comment This is ALL really great feedback, Rachel. We will definitely leave this thread up so that others can see and comment. We will also share with the team so they can see how we can make Inbox Categories more useful for our Community. Thanks again for taking the time to write this. We really appreciate it!
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5th ranked
An error occurred while saving the comment Thanks Hugo! We will share this with our team and see if it's something we can add. Thanks for giving our new desktop experience a try!
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16th ranked
An error occurred while saving the comment HI Simon, thank you for letting us know. Are you only having this issue in the mobile web version? How about the app (if you have it installed) or your desktop? Could you please check? This will help us narrow down the issue. Thanks!
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31st ranked
An error occurred while saving the comment Hi Roger, thanks for letting us know! Can you send us a screenshot of what you're seeing to ymail-mobileweb-feedback@yahooinc.com?
Yes, you can still select all and delete all by opening both the Trash and Spam folders. If you are wanting an icon next to the folders like before, we currently have no plans in adding this, but we will share this with the right team. Thank you!