How can we improve New Mail?

Attachments are not downloading

i am not able to download my file from yahoo mail. I am using this on Macbook pro & browser is safari & chrome.
I forward my mails to my gmail id then i get may attachments download.
Try to solve this issue ...

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Rajput Dinesh shared this idea  ·   ·  Flag idea as inappropriate…  ·  Admin →

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  • Anonymous commented  ·   ·  Flag as inappropriate

    I'm unable to open any mail in my inbox or download attachments. It happens frequently and is a real problem

  • Cheryll Yeowell commented  ·   ·  Flag as inappropriate

    I think this problem is happening a lot. Boh my hasband and areexperiencing this . Please sort it or you will lose us. Itusedtowork until you forced us tochange to the new style e-mail.

  • Anonymous commented  ·   ·  Flag as inappropriate

    all of a sudden I cannot attach files to my emails..what is going on ?
    how come I cannot attach files...this started a couple of days ago and is now becoming a real problem so that I am having to use a work related gmail account to send files to other people

  • Anonymous commented  ·   ·  Flag as inappropriate

    Having the same issue for the past week and a half with PDF files and Word Documents sent as an attachments. This shouldn't be too hard to fix. I even upgraded my Adobe PDF reader.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I'm in the same boat as most people here - can't download attachments. And I'm not even given the option to switch back to Classic?? Just like another user, I've been here with you for over 20 years and all your changes you have forced on us are not improving anything. Limited themes and layouts to choose from, more and more ads...BTW, I don't even look at those ads, don't even know who is advertising what.... that's how useless those are. But it still takes up space and clutters the window with "background noise". A complete turn-off to their brands and products (if I actually remembered any of them), and the opposite effect of what they intend to achieve.
    Please fix the attachment issue soon!

  • Anonymous commented  ·   ·  Flag as inappropriate

    Same problem as all the other users - with the new format, can't download anything other than TXT file attachments. Can't click to download PDF, ZIP or other formats. With personal e-mail, was able to switch back to Classic and can now get attachments, but with my Small Business account, I can't.

    This has been a known issue for MONTHS. Please, this is a critical deficiency!

  • Dominic M. Kristaly commented  ·   ·  Flag as inappropriate

    I can download a few types of files (PDF files) but not all type of files. I can download through an IMAP-based e-mail client. Probably is au UI issue.

  • Anonymous commented  ·   ·  Flag as inappropriate

    I consider leaving yahoo mail, after more then 20 years! Since I HAD to switch to the new e-mail system, I am unable to download any attachments. Download is possible in the old mail system, but Yahoo automatically switches me back!

  • Mahlah Lockey commented  ·   ·  Flag as inappropriate

    Until just recently, I was able to download most attachments without difficulty. Now, I can only download MS Office or PDF attachments. Any other email attachments, I now have to forward to another email address in order to download attachments that I used to be able to download without problems. Very frustrating.

  • Anonymous commented  ·   ·  Flag as inappropriate

    Same issue! We must be able to download attachments, it's our entire business. PLEASE FIX ASAP

  • Anonymous commented  ·   ·  Flag as inappropriate

    I'm having the same issue. I was able to download from one sender, but not from another. The main message with the attachments indicates that there's attachments with the paperclip at the top, but when I click on the paperclip nothing happens.

    Otherwise I like the new visual layout. Going to take a bit of getting used to finding everything. But I like being able to flip more easily between multiple accounts.

  • Anonymous commented  ·   ·  Flag as inappropriate

    i am not able to download my file from yahoo mail. I am using this on browser chrome.
    I forward my mails to my gmail id then i get may attachments download.
    Try to solve this issue

  • Tom Dugan commented  ·   ·  Flag as inappropriate

    It is insane not to be able to download the files I am being sent in your latest version of yahoo mail - how is this an improvement? When I click on email with an attachment a DOWNLOAD option is displayed for a micro second and then it disappears. Right clicking on the paper clip downloads the HTML page, right clicking the displayed jpeg for "save as" downloads a thumbnail. I tried going back to classic and the download function has disappeared there too. PLEASE STOP "FIXING" YAHOO MAIL - there is nothing wrong with it! On Windows 10 running Chrome.

  • Don and Judy Fisher commented  ·   ·  Flag as inappropriate

    New email format opens the selected message in a "reader" format. It does not include the ability to download or even view the attachment.

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