Preview of attachments isn't working
As mentioned below by others, the preview of attachments isn't working. I'm posting this myself as I see that the advice given by the mail support person is completely unhelpful:
"If you click on the box for the attachment it will open in preview mode. If you click below the box it will download the attachment.
Thank you!
Mail Support".
I think anyone letting you know that the thing isn't working has already tried to open it. Ditto the advice of another support person:
"If you still find that the issue is happening, please see this help page for troubleshooting: https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true"
I went to the page, and I couldn't see what I was supposed to do from there. Maybe it is obvious to a person who works in the industry, but I'm not one so it was as clear as mud to me.
If this would help fix the problem, then clearer instructions would be helpful. If not, then actually addressing the problem would be great.
Cheers.
Louise Gall
shared this idea
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Daniel Lee
commented
image attachment replaced with another image file doesn't save the new file - closing the draft and reopening the e-mail gives the original attachment
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Diana King
commented
Allow downloading attachments in email....NOT limit it to only 10 pcs.
Allow gif files embedded to be accessed as gif files NOT png or bitmap.
Make help access available to everyone and NOT charge EXTRA to get it. I already PAY for YAHOO Mail PRO.
Have a way to send Message to Help rather than look through 700 pages of you can do this and that when YOU CAN'T even find a category that applies.Fix the Message Rules to sort emails....THEY DON"T WORK ...period.
SPAM doesn't show
TOTAL MAKEOVER.??? TOTAL FAIL !!!!
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paula rebecca
commented
Please kindly upgrade on how to open the encrypted file attachment without download it, just like the competitor.
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M Moreira
commented
In a MAC I still cannot fully preview the attachment like I used to in the previous version, just a small bit, so I need to fully click on to be able to see it - silly waste of time!
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C Johnson
commented
It would be nice to be able to rotate an attachment inside the Attachment Preview window if someone sends an image or .pdf file upside down.