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Your instructions for switching back to the old email format DO NOT WORK!

Your instructions for switching back to the old email format DO NOT WORK!

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Marilyn Sieck shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  Product Support responded  · 

Hi there,

This help page explains how to switch back:

https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true

Please be sure you click on the settings wheel in Mail, not in Help. We have found that some users are trying to make the change to switchback to classic Mail in help.yahoo.com rather than in Mail.yahoo.com. You will not find the option to switchback in Help. You will find it in Mail.

Thank you!
Mail Support

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  • Leann Meyer commented  ·   ·  Report

    Your instructions still are not working!!!!

  • Maurice Roberts commented  ·   ·  Report

    too slow, when filing mail - it says unable to perform function - when it actually has!

  • Ruchita Parat commented  ·   ·  Report

    I was switched to new MAIL Format accidently.. I did not ask for IT. Can I SWITCH BACK TO OLD FORMAT

  • Melody commented  ·   ·  Report

    View, Zoom, Shrink size of page until you see the bottom of the box which does show "switch back to classic"

  • Loa Menke commented  ·   ·  Report

    switch back to classic does not work . let's all switch to gmail.

  • Micheal Elkington commented  ·   ·  Report

    For what it's worth I agree with all the other complainants but are Yahoo listening ???

  • Marian Barsumian commented  ·   ·  Report

    The switch back to classic does not work. You are wasting peoples time!

  • John Malleo commented  ·   ·  Report

    Does Not work. I want my old e-mail format back!!!!

  • kim lynch commented  ·   ·  Report

    come on yahoo, it's been long enough with enough comments. give us the old format back

  • Zygmund Saradinski commented  ·   ·  Report

    leave my account alone to where it was you have it blocked whith 2 masseges 1says update time zone 2nd says take survey confusing surveyfix my e mail folder so I can access my e mail save folder

  • Traute Gleeson commented  ·   ·  Report

    I need my old e-mail format back!!!!
    The instructions in oder to do that don't work!!!

  • Yves MORIN-LAZERGES commented  ·   ·  Report

    Total mess I am going to leave yahoo since it seems impossible to get correst information

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