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Complaint About How car s is charged for your Services

I am writing to complain about your policy, regarding the amount charged to an account, when calling for assistance with accessing my Yahoo account.
The representative was very helpful, patient and professional. However, I am very concerned that he could not tell me exactly how much my debit card will be charged for the service, because he does not know the taxes in my state..
I am not pleased that I have no way of knowing the total charged, until I receive my card statement.
Yahoo has to have a more efficient and transparent method.

Thank you,

Honor L Richards

1st ranked

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