New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to help shape the new Yahoo Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.

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  1. One click select for a whole month selection will facilitate deletion instead of tedious one by one

    At present I have too many emails piling up and yahoo's new way of not removing ticked individual mail is a great idea but if you also permit one click to select a whole month, it will facilitate my removing unread and unwanted emails.

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    0 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
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    1 comment  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
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    19 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
  4. Email Sort by Sender is gone. This useful option should come back.

    Please restore Sort by Sender in the email sort options.

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    0 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
  5. better navgation

    im not going to set an wate the email to coraspond ive already trun off blocker wtf

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    0 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
  6. Generate an icon on the desktop of windows 10

    Opening windows 10 I want a desktop icon to go directly to yahoo mail

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    0 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →

    Hello there,

    You should be able to create a shortcut of Yahoo Mail, by having the mail.yahoo.com page resized so that you see both the mail page and your desktop, then with the cursor, place it on the ’’i’’ icon before the website and drag it on the desktop.

  7. hi i dont recive my mail why?

    fix my yahoo mail thanks

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    1 comment  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
  8. Busted Link in Mail Menu

    The "Fantasy" link in your pop-out menu should go to your Fantasy Home page (https://sports.yahoo.com/fantasy), rather than to your Fantasy Football home page (https://football.fantasysports.yahoo.com). It makes no sense to go directly to fantasy football for those users who use fantasy baseball, fantasy hockey, and fantasy basketball.

    I mention this because it chaps my hide and because the link has been busted for a long, long time. Please fix it.

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    0 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
  9. search mail

    Since you upgraded my account the search mail function has never worked. I am tired to being unable to search my mail. As a paid customer, I feel I deserve to be able to use this basic function, and if you cannot fix it I will take my business elsewhere. I have already closed my business account, and moved my domains elsewhere. Are you going to drive me away completely with your broken email?

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    1 comment  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    Please try clearing the cache and cookies. If the issue persists, try using a different browser.

  10. how can i see all the locations where my mail id is open ?

    how can i see all the locations where my mail id is open ? can see that in gmail.

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    7 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
  11. Switch Between Email Accounts

    I used to be able to sign in to all three of my att.net email accounts and switch between them. That function is no longer available. Why not? It doesn't make any sense to take away functionality when updating a system! Put that back in the system!

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    0 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →

    Hello there,

    Due to contractual agreements and the nature of your issue, you’ll need to contact AT&T for a resolution. When contacting AT&T support, it is very important that you provide your full AT&T email address so that they are able to successfully locate your account in their system. Here’s how to contact them:

    Call them directly – 1-800-288-2020
    Go to their help site – AT&T Help Support: https://www.att.com/support/

  12. next mail message opens in the middle, not the top anymore. Why?

    Use Case: I'm reading an email in my Inbox. I'm finished so I delete it. Yahoo Mail automatically opens the next email - so far so good. However, now the next email is opened at the bottom or middle, wherever I was when I exited the last email. So I have to scroll up manually to see the top of the email. WHY? Previously after I deleted a read email Yahoo Mail would open the next one a the top.

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    0 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    Please go to settings – click on the gear icon on the top right corner- select more settings from the drop-down- on the left side of the screen in the settings page click on Viewing email- on the menu that opens in the next column scroll down and under “After moving a message” select “Go back to original folder”Changes are saved automatically.

  13. Eliminate the tabs

    I noticed tabs now when opening emails. I don't like it. As I read all the complaints on many subjects I can see that Yahoo isn't listening to the yahoo population. As a retired computer engineer I find it appalling that changes are being made without user input.

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    1 comment  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    Click on settings then scroll a bit down and toggle the option next to “Message tabs” Off

  14. Email list jumping around after exiting out reading an individual email

    After reading an email, I either press Esc key to go back to email list or use the back button on top of email to go back. After doing this multiple times, the email list starts acting weird, it won't stay at the position where it was scrolled to, usually it would jump to a position far down the list then I had to scroll back up again... This started happening after migrating to the new layout. The new layout is so buggy, why make your product worse and force people to use it???


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    0 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
  15. Security and Privacy settings do not include options for two factor authentication

    It make sense to put this options there, I'm not sure where to go otherwise to add two factor authentication to my account.

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    0 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
  16. I have three email accounts for various businesses. Now I have to sign into each one rather than have them display and select. It was so ea

    I have various personal and business emails in Yahoo. It used to be a piece of cake to switch between them. Now it is next to impossible. I have to verify and sign in to each individual email account and it is too time consuming. Ridiculous. Fix it please or return to the devil we already know.

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    3 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    To add another mailbox to Yahoo please follow the steps:

    1. Click the Settings icon on the right side of the email page
    2. Select More settings
    3. Click Mailboxes on the left side.
    4. Click Add Mailbox.
    5. Enter the email address | click Next.
    In the pop-up window that appears, enter the password for the account you’re adding.
    Follow the steps in the pop-up window.
    6. Click Done.
    7. Click Save.

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    0 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    Please clear the browser cache and cookies. If the issue persists, try using a different browser.

  18. I really hate Yahoo Mail. The emails don't list in consecutive order. I often reply to an email and my reply is in the middle of a thread.

    Make the email normal, like Microsoft Outlook. List the emails individually, at the top or bottom of the thread. It's incredibly frustrating to find emails, and the collapse function sometimes makes this easier, but not always. Let me respond to one, and only one, email, and not be forced to include the entire thread. Very frustrating. I'm probably going to switch over to Google Mail. None of my friends have problems with that.

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    0 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
  19. The up and down arrows are greyed out and no longer function. Can functionality be restored.

    The up and down arrows are greyed out and no longer function. Can functionality be restored?

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    0 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
  20. On clicking delete button, the inbox becomes thinner again!

    When I click on the right arrow to widen my inbox and then click on delete button on any of the mails, the inbox automatically becomes thin again! Please fix this

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