Hello Yahoo Mail Support,
I am very dissatisfied with how your spam filter works.
Your system constantly decides on its own that emails I actually need are “Spam”. These emails are from real people I know, not advertising or malicious content.
What is especially unacceptable is that when I try to take an email out of the Spam folder (for example by clicking Archive or other actions), the message gets permanently deleted instead of being moved to Inbox or Archive. As a result, I lose important emails and attachments without any warning or confirmation.
I did NOT ask Yahoo to:
Automatically classify my incoming mail as spam
Delete emails when I try to recover them from the Spam folder
Block access to legitimate attachments sent to me
This behavior makes Yahoo Mail unreliable for important communication.
I expect:
Spam emails to be movable safely to Inbox or Archive without deletion
Clear warnings before permanent deletion
Better control over spam filtering for the user
Please explain why emails are deleted when trying to remove them from Spam, and how this can be prevented in the future.