Your AI Chat said leaving feedback might help get my email back to basic because I have an old laptop 2009 and it doesn’t support this new
Yahoo switched my email to the new version 1 week ago. I can’t see the message due to not room on my laptop and I can’t make the screen font small enough to get the whole line. Please let me switch back to basic mail. I am having such a hard time with this version of mail. I have so many things linked to this email address which I have had for a long time and I don’t know if I can change to another email. That would be so much work to someone like me to do. Please help. I keep trying to use it but my computer is old, 2009, and it doesn’t support this new version. It keeps freezing and I keep clearing cache, closing and reopening my email and restarting my computer. It doesn’t matter what I do or which browser I use, it doesn’t work like it was with basic mail. I don’t have the option under setting to switch back. I am old and cannot purchase another computer, I just need yahoo to give me the option to switch back to basic mail in my settings. I really need my email which I would access everyday, many times a day for doctors, hospitals and all my business. Please, I really need to switch back to basic mail due to old and slow laptop, freezing and my connection isn’t great with what I have. Please, add to my settings, I knew my computer would support this new version and I don’t know what else to do. Chat said maybe this would be an option sending feedback to get the basic version added back to my account. I have had this email for years and I am old and really would like it back so I can use it. Since clearing cache, restarting my computer doesn’t work. Today, I couldn’t even check the boxes to delete emails. I just get the ‘little hand’ that doesn’t do anything. I had a friend come over with her laptop and she didn’t have a problem on my wifi and accessing my email, however, I can’t have her come over all the time and I can’t buy a new laptop due to old and on a fixed income. I try to get her here so I can access some emails, but please help me by giving me the access to switch back to basic mail. Please, please add this to switch in my settings to get back to basic mail. I am so sad and lost without this. I have been trying, please help me. This is too frustrating. Thank you.