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40 results found

  1. Allow your customers to talk to an agent about basic questions without having to pay any money

    Allow your customers to be able to talk to an agent about basic questions without having to pay any money for simple questions and then the customer can be directed on what to do next. Then if its something that needs to be paid for the agent can advise on how and what needs to me done!!

    11th ranked

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  2. Bookmarks

    Where are my bookmarks? New Yahoo sucks!!

    14th ranked

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  3. YAHOO REJECTS ALL BECAUSE THEY ALL ARE REJECTS.

    YAHOO REJECTS ALL OF YOUR COMMENTS FOR NO REASON.
    ACTUALLY YAHOO REALLY DOES NOT EXIST.
    THEY WERE SOLD OFF BY VERIZON AND ARE JUST A FIGMENT OF YOUR IMAGINATION.

    35th ranked

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  4. 25th ranked

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  5. Locked account

    I’m very disappointed on how yahoo is handling people accounts who has locked out because of forgotten password. They are making it extremely hard I have had my account for over 12 + years and they are not helping at all. All of my important information is link to this account and they just shown how they don’t care. My email mz_harp@yahoo.com is extremely important to me and I and can’t get anyone at the customer service to help your NEW verification system sucks really bad I will never be another yahoo account again !

    25th ranked

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  6. Fix Yahoo account settings

    Start fixing yahoo account settings, Account info,Security page, Security settings, manage accounts are not available in yahoo account settings

    25th ranked

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  7. Customer support is garbage

    I tried cancelling my subscription leading up to the automatic renewal deadline, but was unable to get through to the chat service that is limited to M-F, 9AM ET-6PM ET - only available during work hours, expecting customers to work around their work schedules as opposed to providing flexible times and dates throughout the week and weekend - and rarely works when you do find the time to fit it in. Had to spend six hours fighting through "OOPS!" messages and "try again later!" updates before I finally got through. Conveniently told I would be able to cancel my subscription,…

    35th ranked

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  8. New email needs work

    New email doesn't allow me to access my settings tab nor can I access my lists in contacts to send a group email. No side bar allowing me to go below area to access settings tab. Please help.

    42nd ranked

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  9. Free customer support

    You could offer at least basic customer support and service for free accounts!

    42nd ranked

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  10. restoring gifs and stationary

    why do my Gifs and stationary keep disappearing? they were restored and now they are gone again.

    42nd ranked

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  11. Stop Paying for Account Support.

    Users should not have to pay for help with their accounts or recovering them.

    42nd ranked

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  12. Posted 1m ago Such sad news & a great loss, my prayers go out to his family. Tony Dow, Who Played Wally Cleaver on ‘Leave It to Beaver,’ Die

    My Comments Are Being Rejected

    Posted 1m ago
    Such sad news & a great loss, my prayers go out to his family.
    Tony Dow, Who Played Wally Cleaver on ‘Leave It to Beaver,’ Dies a Day After Erroneous Announcement

    60th ranked

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  13. Return access, to the comments made on posts.

    We are in a new era, where everyone has the right to be heard. Yahoo restricting comments or access to them, goes totally against the grain.

    42nd ranked

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  14. Receiving emails

    Hi Team,

    Kindly assist, I can't be able to received an email to my email address.

    Please help

    60th ranked

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  15. **** this

    Make it easy to access your own personal information to fix this bs 2nd verification

    60th ranked

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  16. Response times slow and agents not knowing enough about Yahoo to help fix problems is a big problem.

    Yahoo plus just signed up for service cannot use for some strange reason. Agent could not help me . Waiting for response from another unknowable agent. Not good business at all.

    60th ranked

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  17. I have to put a new password in EVERY time I try to use my email. Also, I want to be able to switch back and forth with RP.

    I have to put a new password in EVERY time I try to use my email. Also, I want to be able to switch back and forth with RP like we could do previously. She helps me with my account as I can't when I'm at work and often don't have time when I'm home.

    60th ranked

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  18. Changing your email address to your new one without losing your folders etc,

    When changing your email address to a new one because I am receiving too much spam. But I need to keep everything the same, folders, photos, etc. Please can you contact me on this number 00447580489859 so we can discuss this further, then we can together resolve this for anybody else that may have the same or similar problem?

    60th ranked

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  19. Changing your email address to your new one without losing your folders etc,

    When changing your email address to a new one because I am receiving too much spam. But I need to keep everything the same, folders, photos, etc. Please can you contact me on this number 00447580489859 so we can discuss this further, then we can together resolve this for anybody else that may have the same or similar problem?

    60th ranked

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  20. Acknowledge that some errors are Yahoo's, not user error, and recover my emails

    Give more than 7 days lee-way for recovering disappeared items, and accept on the request form that it's not always a user-error.

    I now have zero confidence in Yahoo's ability to maintain my e-mail securely and effectively.

    60th ranked

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