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Help us improve the Yahoo Help site

If you would like to provide feedback for a particular Yahoo product, please visit our feedback site to select the particular product you wish to provide information about.

If you'd like to leave specific feedback for our Contact Us flow, please do so in this forum.

We invite you to share your thoughtful and specific feedback with us. At Yahoo, we strive to improve our product offerings and we often use the most popular suggestions to make positive changes!

Our Feedback Policy has more on the terms that apply to your input.

Please note: This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.

How can we improve?

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  1. Provide email to report fraudulent account.

    It is quite simple, provide an email address to report account security concerns. I have spent at least 30 minutes going around in circles trying to find a way to report a fraudulent yahoo email account. I received notices from security monitoring companies that my name and phone number were linked to a yahoo.com email address that does not belong to me.

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    0 comments  ·  Account Issues  ·  Flag idea as inappropriate…  ·  Admin →

  2. With Corona Virus having put most of us inside. It would be great to get the old school Yahoo Games up again, to play with others.

    Get Yahoo Games back to keep us busy during corona.

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    Gathering feedback  ·  0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

  3. Actually allow me to report an issue without charging me

    Allow customers to actually communicate a problem with e-mail.

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    Gathering feedback  ·  4 comments  ·  Flag idea as inappropriate…  ·  Admin →

  4. You can improve help.yahoo by actually providing accurate information.

    Provide accurate 'help' information and make it possible to actually contact a real person. Perhaps add an on-line chat option like other companies do.

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    Gathering feedback  ·  1 comment  ·  Help Content  ·  Flag idea as inappropriate…  ·  Admin →

  5. Have a viable 'contact us' feature. What you currently have is useless

    Your 'contact us' link is laughable. Doubt anybody gets any real answers from that waste of space. None of the catagories ever fit the answer I am looking for.

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    Gathering feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →
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