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Help us improve the Yahoo Help site

If you would like to provide feedback for a particular Yahoo product, please visit our feedback site to select the particular product you wish to provide information about.

If you'd like to leave specific feedback for our Contact Us flow, please do so in this forum.

We invite you to share your thoughtful and specific feedback with us. At Yahoo, we strive to improve our product offerings and we often use the most popular suggestions to make positive changes!

Our Feedback Policy has more on the terms that apply to your input.

Please note: This forum is not monitored for any support-related issues. If you need assistance of any kind, please visit our help site.
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311 results found

  1. Need a support link

    Your site has been compromised. The Ads that pop up in the inbox takes you to a scammer and locks chrome.

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  2. Help Site is Horrible

    I need access to my old account, but I am past the 30-day limit. However, I am also unable to reach out to actual support, and the bot runs in circles with unhelpful information. All I wanted was to speak with a person so I could potentially access my recovery account for my old social media page. A straight answer would be nice, but the bot is so bad at its job that all it keeps doing is asking for clarification without offering any support. No wonder people don't use Yahoo anymore! Not only can you lose access to your…

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    0 comments  ·  Account Issues  ·  Admin →
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  3. Jelp!!

    I do not know how to get help with this.
    My wife's email is not working. (Pking@bellsouth.net)
    Can someone help me or fix it??
    Thanks, Monta King
    Montakin@bellsouth.net

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  4. Contact helpline and secure mail

    🔹 Headline 1

    Make Yahoo Mail More Secure & User-Controlled

    🔹 Headline 2

    Stronger Protection & Smarter Security for Yahoo Mail


    🔹 Feedback Content

    Yahoo Mail is widely used, but there is still room to improve security, privacy, and user confidence. Here are some suggestions to make the platform safer and more user-friendly:

    1. Advanced Login Protection
    Introduce more flexible multi-factor authentication options such as app-based verification, biometric login, and security keys. This will help prevent unauthorized access even if passwords are compromised.

    2. Real-Time Suspicious Activity Alerts
    Notify users instantly about unusual login attempts, new device access, or changes…

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  5. 95th ranked

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  6. Let's comunicate dear

    A pleasant invitation to start conversation

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  7. Allow me to see comments on articles, and comment.

    Just wondering why I have been blocked from seeing and commenting on articles when I have done nothing wrong?

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  8. Stuff this site up your ***

    My idea is that everyone at Yahoo! gets fired...and the new people...if anyone is stupid enough to work there...makes sure that the so-called "Community Standards" get applied in an even and regulated manner...you suck, Yahoo!...and you're as hypocritical an organization as I have ever seen...

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  9. Fix your algorithm for monitoring community guidelines

    You use an algorithm to enforce community guidelines in the comments sections for news. It is basically censorship and it is used way too strictly. You have it set so that certain words no matter what the context is, cannot be used. I've seen it where there were words in the headlines whose use was prohibited when commenting.

    It's horrible and it's not treating people with respect or as mature adults. We're not children, ya know, but that's how you are treating adults. It's disgraceful.

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  10. Cara mengaktifkan akun yahoo yang sudah di nonaktifkan

    Bagaimana caranya mengaktifkan kembali akun Yahoo, yang sudah di nonaktifkan

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  11. ability to permanently turn off pop-up streak notification

    i would like ability to permanently turn off pop-up streak notification it is extremely annoying

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  12. fix your feedback when people click the other button

    I went to find out what a feature on Yahoo that keeps popping up, then reset for no reason. I click help, and the clicked other. I typed in the issue and clicked submit... NOTHING. Submit button doesn't work. I guess this is how your like to receive feed back.

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  13. block publisher i find offensive.Bing offers block of website or publisher easy

    block publisher i find offensive. Bing offers block website or publisher

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  14. In the "Add a brand new contact" section, amend line 4 to read "Add contact details using the tab button to scroll down, not the down arrow

    In the "Add a brand new contact" section, amend line 4 to read "Add contact details using the tab button to scroll down, not the down arrow".

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  15. your ads show across the bottom half of my emails covering them up. please remove them.

    put ads to the right of emails instead of across the bottom so they don't cover up emails

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    0 comments  ·  Other  ·  Admin →
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  16. Use Face ID or voice recognition

    Use Face ID or voice id my bank does

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  17. Have your help site correct the ongoing issues with my account.

    Your help site has not corrected the issues in my account. I would like to see you have a help site that actually accomplishes something.

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  18. 95th ranked

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  19. disable double authentification

    Your site is unfriendly, my issue is that I'm ALWAYS asked to enter 6 digit code sent to my recovery email. I don't want to add my phone, and cookies are not saved. What's worst, when I tried to make a suggestion here: https://help.yahoo.com/kb/account?sclb=1, "Contact Us" is not working: "Support from a Yahoo specialist is not available."
    As a user I'm tired and will move most of my stuff to google or microsoft. I do want a simple mail with username / password to get in, I need to DISABLE any double secure authentification.

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  20. If you block someone from commenting at least send an email to them.

    I am unable to see the comments on any Yahoo! story. I believe I was blocked but have no idea why. I did have a heated debate with someone who said they slept with my wife but I believe I took the higher road in my response. I would like to see some type of appeal process or at minimum an email explaining why I was banned and which statement caused the banning.

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