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This forum is for providing feedback on the Yahoo Help pages at help.yahoo.com

This forum is not monitored for any support-related issues.
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How can we improve help.yahoo.com?

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  1. Actually allow me to report an issue without charging me

    Allow customers to actually communicate a problem with e-mail.

    6th ranked
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    Gathering feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →

  2. Phone number

    I’m sorry make another way to verify my account as you and so many give my phone number to third parties you say you don’t but after giving it to you I get spam text messages you will never be a top search engine this way. Also why doesn’t the yahoo screen turn on my pad. What’s happened to you yahoo you used to be a great alternative to google. So good bye as I move on to find a search engine that doesn’t mine the **** out of my info

    1st ranked
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    2 comments  ·  Customer Care  ·  Flag idea as inappropriate…  ·  Admin →

  3. You can improve help.yahoo by actually providing accurate information.

    Provide accurate 'help' information and make it possible to actually contact a real person. Perhaps add an on-line chat option like other companies do.

    3rd ranked
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    Gathering feedback  ·  1 comment  ·  Help Content  ·  Flag idea as inappropriate…  ·  Admin →

  4. Need better customer support

    Yahoo never listens to its people. No support on Twitter and no one replies on the help forum in my experience at least. They can at least read the comments to add in the suggested ideas such as yahoo news global not USA only and add calls on Yahoo squirrel

    5th ranked
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    1 comment  ·  Customer Care  ·  Flag idea as inappropriate…  ·  Admin →

  5. Have a viable 'contact us' feature. What you currently have is useless

    Your 'contact us' link is laughable. Doubt anybody gets any real answers from that waste of space. None of the catagories ever fit the answer I am looking for.

    4th ranked
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    Gathering feedback  ·  2 comments  ·  Flag idea as inappropriate…  ·  Admin →

  6. New yahoo

    I absolutely hate this new set up! I wish they would put it back k the way it was. Yahoo is a total nightmare! Sometimes change isn’t always good!!

    2nd ranked
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    4 comments  ·  Customer Care  ·  Flag idea as inappropriate…  ·  Admin →
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