Yahoo Help
Help us improve the Yahoo Help site
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Actually allow me to report an issue without charging me
Allow customers to actually communicate a problem with e-mail.
3rd ranked -
You can improve help.yahoo by actually providing accurate information.
Provide accurate 'help' information and make it possible to actually contact a real person. Perhaps add an on-line chat option like other companies do.
1st ranked -
Have a viable 'contact us' feature. What you currently have is useless
Your 'contact us' link is laughable. Doubt anybody gets any real answers from that waste of space. None of the catagories ever fit the answer I am looking for.
2nd ranked
- Don't see your idea?