Yahoo Help
Help us improve the Yahoo Help site
If you would like to provide feedback for a particular Yahoo product, please visit our feedback site to select the particular product you wish to provide information about.
If you'd like to leave specific feedback for our Contact Us flow, please do so in this forum.
We invite you to share your thoughtful and specific feedback with us. At Yahoo, we strive to improve our product offerings and we often use the most popular suggestions to make positive changes!
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You can improve help.yahoo by actually providing accurate information.
Provide accurate 'help' information and make it possible to actually contact a real person. Perhaps add an on-line chat option like other companies do.
1st ranked -
Have a viable 'contact us' feature. What you currently have is useless
Your 'contact us' link is laughable. Doubt anybody gets any real answers from that waste of space. None of the catagories ever fit the answer I am looking for.
2nd ranked -
Actually allow me to report an issue without charging me
Allow customers to actually communicate a problem with e-mail.
3rd ranked
- Don't see your idea?