Yahoo Help
204 results found
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You can improve help.yahoo by actually providing accurate information.
Provide accurate 'help' information and make it possible to actually contact a real person. Perhaps add an on-line chat option like other companies do.
1st ranked -
2nd ranked
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Bring back MY YAHOO!
Goodbye Yahoo! Can't find my Favorites on your new improved site that has what you want me to see on it! After 20 years of My Yahoo and mail
3rd ranked -
All comments being deleted.
Your "help sites" are devoid of actual help. I am trying to find out why Yahoo deletes all of my comments when they relate directly to the article and are not offensive in any manner. Your company refuses to answer.
4th ranked -
Have a viable 'contact us' feature. What you currently have is useless
Your 'contact us' link is laughable. Doubt anybody gets any real answers from that waste of space. None of the catagories ever fit the answer I am looking for.
4th ranked -
Your new my.yahoo site sucks. Previously I had everything I wanted on one page. Now I have to go hunting for multiple items.
Your new my.yahoo site sucks. Previously I had everything I wanted on one page. Now I have to go hunting for multiple items.
4th ranked -
bring back MyYahoo!
the new page is horrible - there is nothing there I want to see. Can it be customized?
7th ranked -
Lack of support/mail help
There not being an email to message for support issues is an atrocious way to conduct business. Then having to pay for phone support??? The yahoo support is awful, with only broad choices to choose from. It does not allow us to type out a message to actually say what is going on so instead I sit here and wonder if it’s time to discontinue my use of yahoo mail if this is how we are treated. I am very mad at how yahoo has now decided to conduct business as a money grubbing, ungrateful service that has no real…
7th ranked -
Why are ALL my comments rejected?
I haven't been able to comment on anything for well over a year. I can post "the sky is blue" and it will be rejected. I am polite, and don't use profanity. If I posted something in the past that was unacceptable, tell me what it is. I have not received any notice that I am banned from posting FOREVER or even for a day!
10th ranked -
Actually allow me to report an issue without charging me
Allow customers to actually communicate a problem with e-mail.
9th ranked -
Why not actually "help"? Is that asking too much?
I wrote to Customer Care about my comments being routinely rejected, regardless of their content. I get an email that said "It would definitely be ideal, considering the elements you have provided us, that you follow these steps:"..., really? I did what I should do, I reported a problem, and I got instructions on 'what I should do'. Really?
11th ranked -
Allow your customers to talk to an agent about basic questions without having to pay any money
Allow your customers to be able to talk to an agent about basic questions without having to pay any money for simple questions and then the customer can be directed on what to do next. Then if its something that needs to be paid for the agent can advise on how and what needs to me done!!
11th ranked -
Need to bring back the old My.Yahoo.com format. This new on SUCKS AHIR BALLS.
Need to bring back the old My.Yahoo.com format. This new on SUCKS AHIR BALLS.
13th ranked -
Bookmarks
Where are my bookmarks? New Yahoo sucks!!
14th ranked -
I want my old homepage back
The new homepage is too much for me please bring back old homepage.
14th ranked -
16th ranked
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My Comments Are Being Rejected Posted 1m ago Such sad news & a great loss, my prayers go out to his family. Tony Dow, Who Played Wally Cle
My Comments Are Being Rejected
Posted 1m ago
Such sad news & a great loss, my prayers go out to his family.
Tony Dow, Who Played Wally Cleaver on ‘Leave It to Beaver,’ Dies a Day After Erroneous Announcement18th ranked -
stop woke
stop woke, 1619 is a lie, and CRT is false, and Donald Trump was a good president period!!
17th ranked -
Please return the Trash Bin in this new format (which I find difficult to navigate to even read my emails) !!
Where is the "trash bin" now ???????
When some message requires retrieving due to multiple factors...
(like acidently deleting that message)
Where does one retrieve it now?????18th ranked -
SCREENSHOT
WE NEED TO BE ABLE TO ATTACH A SCREENSHOT IN FEEDBACK.
A PICTURE IS WORTH A THOUSAND WORDS.
REDUCES CONFUSION AND MISUNDERSTANDINGS
25th ranked
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