Yahoo Help



Help us improve the Yahoo Help site

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We invite you to share your thoughtful and specific feedback with us. At Yahoo, we strive to improve our product offerings and we often use the most popular suggestions to make positive changes!

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  1. You can improve help.yahoo by actually providing accurate information.

    Provide accurate 'help' information and make it possible to actually contact a real person. Perhaps add an on-line chat option like other companies do.

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    Gathering feedback  ·  1 comment  ·  Help Content  ·  Flag idea as inappropriate…  ·  Admin →

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  2. Have a viable 'contact us' feature. What you currently have is useless

    Your 'contact us' link is laughable. Doubt anybody gets any real answers from that waste of space. None of the catagories ever fit the answer I am looking for.

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  3. Actually allow me to report an issue without charging me

    Allow customers to actually communicate a problem with e-mail.

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  4. Allow your customers to talk to an agent about basic questions without having to pay any money

    Allow your customers to be able to talk to an agent about basic questions without having to pay any money for simple questions and then the customer can be directed on what to do next. Then if its something that needs to be paid for the agent can advise on how and what needs to me done!!

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    Gathering feedback  ·  3 comments  ·  Account Issues  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Why not actually "help"? Is that asking too much?

    I wrote to Customer Care about my comments being routinely rejected, regardless of their content. I get an email that said "It would definitely be ideal, considering the elements you have provided us, that you follow these steps:"..., really? I did what I should do, I reported a problem, and I got instructions on 'what I should do'. Really?

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  6. Actually provide a way to give feedback not canned help topics

    Cannot get page to post score of sports team I have favorited I guess it is only so the site can burden me with ads not give score of teams I like

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  7. I really like the the thoughts, ideas and different perspective Yahoo News was.... Please bring back the comments on the News Feed

    I loved reading the the Yahoo comments section of the Yahoo News stories. I think you should bring back the comments. Freedom of Speech should never be silence. I am one who has been a member of both the Democrat and the Republican Party. I consider myself a Independent or Free-Thinker. I feel Yahoo may be suppressing ideas by not allowing free speech on your forum.

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  8. How about stop censoring comments with no abusive language but simply because they don't jibe with your agenda?

    You fascist undemocratic lowlifes keep blocking anything I have to say, or you have a certain idiot scum who keeps doing this due to some personal bias....if you are going to select only certain people to comment unless they promote your agenda, you should disclose it to the public. Otherwise, you are infringing on people's right to their own thoughts. opinions and values. Jerks

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  9. stop woke

    stop woke, 1619 is a lie, and CRT is false, and Donald Trump was a good president period!!

    9th ranked

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  10. reinstate my account to comment

    stop rejecting comments for no reason.

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  11. by not charging for support when having simple problems with Yahoo mail

    by not charging for support when having simple problems with Yahoo mail

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  12. How many times shall I mark no spam?

    Time and time again yahoo mail goes to spam in spite of the fact that I repeatedly mark it as no spam. Instead of useless improvements, "fix" this issue!

    I DID DISABLE IT MULTIPLE TIMES!
    For your security we disabled links in this email. If you believe it is safe to use, mark this message as not spam.
    Why is this message in Spam?
    We believe this message is spam as you marked previous messages from the same sender as spam. If you want to receive future messages from this sender, please mark it as 'Not Spam'.

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  13. Do include https://pandaily.com/ as a news source in Yahoo News.

    Do include https://pandaily.com/ as a news source in Yahoo News. Equipped with a deep understanding of China’s technology landscape and the unicorns that drive its innovation, they are committed to delivering premium content with contextual insights on Chinese technology, business, sports and culture to world community that other English news don’t always cover. Also, they have a specific focus on North American and Asian readers. Their ranking keeps rising among publications covering China on Techmeme on the whole. This site is really worth adding to Yahoo News.
    Here is one of their news. Please have a look. Thanks!
    https://pandaily.com/tiktoks-global-marketing-head-nick-tran-fired-after-bytedance-founder-loses-patience-with-repeated-cheap-stunt-marketing/

    12th ranked

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  14. 12th ranked

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  15. How can I stop news headlines from being flashed to my iPhone

    I would prefer that the news headlines be flashed to my iPhone. Pls advise

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    0 comments  ·  Help Pages Look & Feel  ·  Flag idea as inappropriate…  ·  Admin →

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  16. An email from Yahoo that my account is being deleted. Do not. Please keep my account active.keep my account active.

    I received an email from Yahoo that my account will be deleted. I did not make such a request. Please keep my account with Yahoo active.

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  17. Pinterest does not want me to use my Yahoo e mail

    I had an account with Pinterest as ***** ****** and I have been forced on many occasions to open a new account and remove ********@yahoo.com. Since I didn't accept to remove my Yahoo mail, Pinterest decided to take away my account with over 16,000 followers and all of my images are my creations. They say I have no existing account with that email (meaning my Yahoo e.mail) I was forced to open another account with Google and I told them I did not want that account, I wanted my account with Yahoo email, I was told a month ago my…

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  18. remove inappropriate review from **********

    Lavada K. posted an inappropriate review on Yahoo
    please remove this review

    12th ranked

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  19. active account for 25 plus years yet comments denied for a year now and incorrect accounting of my phone number ??

    active account for 25 plus years yet comments denied and incorrect accounting of my phone number I want to setup a new account with it it is not used by else ??

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  20. Customer support is garbage

    I tried cancelling my subscription leading up to the automatic renewal deadline, but was unable to get through to the chat service that is limited to M-F, 9AM ET-6PM ET - only available during work hours, expecting customers to work around their work schedules as opposed to providing flexible times and dates throughout the week and weekend - and rarely works when you do find the time to fit it in. Had to spend six hours fighting through "OOPS!" messages and "try again later!" updates before I finally got through. Conveniently told I would be able to cancel my subscription,…

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