Yahoo Help
75 results found
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You can improve help.yahoo by actually providing accurate information.
Provide accurate 'help' information and make it possible to actually contact a real person. Perhaps add an on-line chat option like other companies do.
1st ranked -
Have a viable 'contact us' feature. What you currently have is useless
Your 'contact us' link is laughable. Doubt anybody gets any real answers from that waste of space. None of the catagories ever fit the answer I am looking for.
2nd ranked -
All comments being deleted.
Your "help sites" are devoid of actual help. I am trying to find out why Yahoo deletes all of my comments when they relate directly to the article and are not offensive in any manner. Your company refuses to answer.
3rd ranked -
Actually allow me to report an issue without charging me
Allow customers to actually communicate a problem with e-mail.
4th ranked -
Lack of support/mail help
There not being an email to message for support issues is an atrocious way to conduct business. Then having to pay for phone support??? The yahoo support is awful, with only broad choices to choose from. It does not allow us to type out a message to actually say what is going on so instead I sit here and wonder if it’s time to discontinue my use of yahoo mail if this is how we are treated. I am very mad at how yahoo has now decided to conduct business as a money grubbing, ungrateful service that has no real…
5th ranked -
Why are ALL my comments rejected?
I haven't been able to comment on anything for well over a year. I can post "the sky is blue" and it will be rejected. I am polite, and don't use profanity. If I posted something in the past that was unacceptable, tell me what it is. I have not received any notice that I am banned from posting FOREVER or even for a day!
7th ranked -
Why not actually "help"? Is that asking too much?
I wrote to Customer Care about my comments being routinely rejected, regardless of their content. I get an email that said "It would definitely be ideal, considering the elements you have provided us, that you follow these steps:"..., really? I did what I should do, I reported a problem, and I got instructions on 'what I should do'. Really?
5th ranked -
Allow your customers to talk to an agent about basic questions without having to pay any money
Allow your customers to be able to talk to an agent about basic questions without having to pay any money for simple questions and then the customer can be directed on what to do next. Then if its something that needs to be paid for the agent can advise on how and what needs to me done!!
7th ranked -
9th ranked
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My Comments Are Being Rejected Posted 1m ago Such sad news & a great loss, my prayers go out to his family. Tony Dow, Who Played Wally Cle
My Comments Are Being Rejected
Posted 1m ago
Such sad news & a great loss, my prayers go out to his family.
Tony Dow, Who Played Wally Cleaver on ‘Leave It to Beaver,’ Dies a Day After Erroneous Announcement10th ranked -
SCREENSHOT
WE NEED TO BE ABLE TO ATTACH A SCREENSHOT IN FEEDBACK.
A PICTURE IS WORTH A THOUSAND WORDS.
REDUCES CONFUSION AND MISUNDERSTANDINGS
15th ranked -
Actually provide a way to give feedback not canned help topics
Cannot get page to post score of sports team I have favorited I guess it is only so the site can burden me with ads not give score of teams I like
10th ranked -
stop woke
stop woke, 1619 is a lie, and CRT is false, and Donald Trump was a good president period!!
10th ranked -
How about stop censoring comments with no abusive language but simply because they don't jibe with your agenda?
You fascist undemocratic lowlifes keep blocking anything I have to say, or you have a certain idiot scum who keeps doing this due to some personal bias....if you are going to select only certain people to comment unless they promote your agenda, you should disclose it to the public. Otherwise, you are infringing on people's right to their own thoughts. opinions and values. Jerks
10th ranked -
reinstate my account to comment
stop rejecting comments for no reason.
10th ranked -
YAHOO REJECTS ALL BECAUSE THEY ALL ARE REJECTS.
YAHOO REJECTS ALL OF YOUR COMMENTS FOR NO REASON.
ACTUALLY YAHOO REALLY DOES NOT EXIST.
THEY WERE SOLD OFF BY VERIZON AND ARE JUST A FIGMENT OF YOUR IMAGINATION.21st ranked -
Locked account
I’m very disappointed on how yahoo is handling people accounts who has locked out because of forgotten password. They are making it extremely hard I have had my account for over 12 + years and they are not helping at all. All of my important information is link to this account and they just shown how they don’t care. My email mz_harp@yahoo.com is extremely important to me and I and can’t get anyone at the customer service to help your NEW verification system sucks really bad I will never be another yahoo account again !
15th ranked -
Actually provide help/information
I've been unable to find out why Yahoo deletes all of my comments when they relate directly to the article and are not offensive. Help site is no help, emailing corporate sites has provided no help and repeated inquiries of customer service is no help. They hide behind claiming response on Facebook or Twitter. I DO NOT USE TWITTER OR FACEBOOK! Use the email address you have for me. Or admit gross incompetence or just don't care about customer satisfaction.
15th ranked -
Fix Yahoo account settings
Start fixing yahoo account settings, Account info,Security page, Security settings, manage accounts are not available in yahoo account settings
15th ranked -
Hire people that speak English
You rejected my post "We don't need no education. Pink Floyd". Have people that speak English set your comment programs. How stupid can you be?
15th ranked
- Don't see your idea?