Yahoo Help



Help us improve the Yahoo Help site

If you would like to provide feedback for a particular Yahoo product, please visit our feedback site to select the particular product you wish to provide information about.

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We invite you to share your thoughtful and specific feedback with us. At Yahoo, we strive to improve our product offerings and we often use the most popular suggestions to make positive changes!

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  1. You can improve help.yahoo by actually providing accurate information.

    Provide accurate 'help' information and make it possible to actually contact a real person. Perhaps add an on-line chat option like other companies do.

    1st ranked

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  2. Have a viable 'contact us' feature. What you currently have is useless

    Your 'contact us' link is laughable. Doubt anybody gets any real answers from that waste of space. None of the catagories ever fit the answer I am looking for.

    2nd ranked

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  3. Actually allow me to report an issue without charging me

    Allow customers to actually communicate a problem with e-mail.

    3rd ranked

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  4. Allow your customers to talk to an agent about basic questions without having to pay any money

    Allow your customers to be able to talk to an agent about basic questions without having to pay any money for simple questions and then the customer can be directed on what to do next. Then if its something that needs to be paid for the agent can advise on how and what needs to me done!!

    4th ranked

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  5. Why not actually "help"? Is that asking too much?

    I wrote to Customer Care about my comments being routinely rejected, regardless of their content. I get an email that said "It would definitely be ideal, considering the elements you have provided us, that you follow these steps:"..., really? I did what I should do, I reported a problem, and I got instructions on 'what I should do'. Really?

    5th ranked

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  6. How about stop censoring comments with no abusive language but simply because they don't jibe with your agenda?

    You fascist undemocratic lowlifes keep blocking anything I have to say, or you have a certain idiot scum who keeps doing this due to some personal bias....if you are going to select only certain people to comment unless they promote your agenda, you should disclose it to the public. Otherwise, you are infringing on people's right to their own thoughts. opinions and values. Jerks

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  7. Actually provide a way to give feedback not canned help topics

    Cannot get page to post score of sports team I have favorited I guess it is only so the site can burden me with ads not give score of teams I like

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  8. I really like the the thoughts, ideas and different perspective Yahoo News was.... Please bring back the comments on the News Feed

    I loved reading the the Yahoo comments section of the Yahoo News stories. I think you should bring back the comments. Freedom of Speech should never be silence. I am one who has been a member of both the Democrat and the Republican Party. I consider myself a Independent or Free-Thinker. I feel Yahoo may be suppressing ideas by not allowing free speech on your forum.

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  9. reinstate my account to comment

    stop rejecting comments for no reason.

    7th ranked

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  10. All comments being deleted.

    Your "help sites" are devoid of actual help. I am trying to find out why Yahoo deletes all of my comments when they relate directly to the article and are not offensive in any manner. Your company refuses to answer.

    13th ranked

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  11. Why have you not posted my Comment from 7/1/22?

    Where's my post of 7/1/22? Nothing violates your guidelines [re: Adam Kinzinger saying Ornato "likes to lie."]:
    ""Liking" to lie is psycho~~a sociopath. Having no shame & feeling the need to lie so you won't get punished is different. Worse, lying consistently to keep Don the Con in office shows your room-temperature I.Q., Ornato. But we love Adam K calling out liars [incld'g The Angry Tangerine]."

    11th ranked

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  12. YAHOO REJECTS ALL BECAUSE THEY ALL ARE REJECTS.

    YAHOO REJECTS ALL OF YOUR COMMENTS FOR NO REASON.
    ACTUALLY YAHOO REALLY DOES NOT EXIST.
    THEY WERE SOLD OFF BY VERIZON AND ARE JUST A FIGMENT OF YOUR IMAGINATION.

    13th ranked

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  13. stop woke

    stop woke, 1619 is a lie, and CRT is false, and Donald Trump was a good president period!!

    10th ranked

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  14. My Comments Are Being Rejected Posted 1m ago Such sad news & a great loss, my prayers go out to his family. Tony Dow, Who Played Wally Cle

    My Comments Are Being Rejected

    Posted 1m ago
    Such sad news & a great loss, my prayers go out to his family.
    Tony Dow, Who Played Wally Cleaver on ‘Leave It to Beaver,’ Dies a Day After Erroneous Announcement

    13th ranked

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  15. SCREENSHOT

    WE NEED TO BE ABLE TO ATTACH A SCREENSHOT IN FEEDBACK.

    A PICTURE IS WORTH A THOUSAND WORDS.

    REDUCES CONFUSION AND MISUNDERSTANDINGS

    19th ranked

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  16. active account for 25 plus years yet comments denied for a year now and incorrect accounting of my phone number ??

    active account for 25 plus years yet comments denied and incorrect accounting of my phone number I want to setup a new account with it it is not used by else ??

    11th ranked

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  17. Cannot access FOX News links...clicking on them takes me back to My Yahoo home page...

    .seems like you are trying to censor.seems like you are trying to censor FOX News. As an Independent I find this deplorable

    19th ranked

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  18. Posted 1m ago Such sad news & a great loss, my prayers go out to his family. Tony Dow, Who Played Wally Cleaver on ‘Leave It to Beaver,’ Die

    My Comments Are Being Rejected

    Posted 1m ago
    Such sad news & a great loss, my prayers go out to his family.
    Tony Dow, Who Played Wally Cleaver on ‘Leave It to Beaver,’ Dies a Day After Erroneous Announcement

    19th ranked

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  19. Why are ALL my comments rejected?

    I haven't been able to comment on anything for well over a year. I can post "the sky is blue" and it will be rejected. I am polite, and don't use profanity. If I posted something in the past that was unacceptable, tell me what it is. I have not received any notice that I am banned from posting FOREVER or even for a day!

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  20. Pinterest does not want me to use my Yahoo e mail

    I had an account with Pinterest as ***** ****** and I have been forced on many occasions to open a new account and remove ********@yahoo.com. Since I didn't accept to remove my Yahoo mail, Pinterest decided to take away my account with over 16,000 followers and all of my images are my creations. They say I have no existing account with that email (meaning my Yahoo e.mail) I was forced to open another account with Google and I told them I did not want that account, I wanted my account with Yahoo email, I was told a month ago my…

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