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Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

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3399 results found

  1. Mailer-Demon

    I am all for trying to stop spam, but I am about to leave yahoo completely!! I am trying to send emails to colleges and the mailer-demon keeps rejecting the email saying suspicious activity! There is no suspicious activity and it is starting to **** me off!

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  2. Homepage

    Homepage has to be Yahoo in order to use your email and that is wrong, I'll be leaving immediately!

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    You can access Yahoo Mail directly by typing mail.yahoo.com in your browser or by going to yahoo.com then click on the envelope from the top right corner.

  3. When I save a draft email, the "new message" alert pops up.

    When I save a draft email, the "new message" alert pops up. It's a draft I've created, it's not a new incoming message. I have to check the inbox every time to see if it's a new message or a false alarm.

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    0 comments  ·  Other  ·  Admin →
  4. This is not improved, but ********.

    Can you please advise what improvements you've made to Yahoo Mail? All I can see are neglected things, such as removing drag n drop of attachments, omitting keystrokes, and slow performance. Sigh!

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    0 comments  ·  Compose  ·  Admin →
    Responded  ·  Product Support responded

    Yahoo Mail is all about efficiency and performance. Enjoy a less cluttered interface, improved stability, and more responsiveness. Most features you know and love are present and we’re adding more as we go.
    Please check this article for more info: https://help.yahoo.com/kb/SLN28078.html

  5. Every message I try to send is flagged as looking like spam and rejected. INCLUDING one with the single word test to a gmail account.

    Every message I try to send is flagged as looking like spam and rejected. INCLUDING one with the single word 'test' to a gmail account.

    There appears to be no way to get out of this. 25+ year old account is now useless.

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    0 comments  ·  Compose  ·  Admin →
  6. How do you expand the top to show more emails? I don't care when I got them I want them to show!

    How do you adjust for a larger show of emails received? I don't care what day I got them just want more than a couple to show. Tried the arrows to lower the bottom screen but it didn't work.

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    2 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    Click on Settings on the right side of your email screen and under “Message Layout” select List. Also, if you scroll a bit more down on the settings you will see that you can select under Inbox Spacing the Small option. This will enable you to see more emails.

  7. Deleted emails on iphone keep coming back

    For some reason, when I delete emails from my iphone, they come back. I can never keep up with my inbox since I get inundated with new emails and recently deleted emails. I can't keep up. I am thinking of switching to gmail.

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    0 comments  ·  Other  ·  Admin →
  8. URL in calendar not linkable?

    URL in a calendar event should be clickable

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    0 comments  ·  Calendar  ·  Admin →
  9. Please stop the mail popups!!

    I hate those email popups showing that I have email when I am on another site. They are aggravating as ****! I am about to change my email to a different server. I don't need to know constantly that I have email.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    You can turn off notification, go to mail.yahoo.com-Settings-More Settings-Notifications.

  10. Inbox button with envelope icon not working!

    Screenshot: https://pbs.twimg.com/media/D961aI8XYAAJAf3?format=png&name=360x360

    Open this link and then click the icon in the form of an envelope.

    search.yahoo.com/search;ylt=AwrE19WBQhJddx8AFh5XNyoA;ylc=X1MDMjc2NjY3OQRfcgMyBGZyA3NmcARmcjIDc2ItdG9wBGdwcmlkAwRuX3JzbHQDMARuX3N1Z2cDMARvcmlnaW4Dc2VhcmNoLnlhaG9vLmNvbQRwb3MDMARwcXN0cgMEcHFzdHJsAzAEcXN0cmwDMTUEcXVlcnkDd2VhdGhlciUyMGNoYW5uZWwEdF9zdG1wAzE1NjE0Nzc3ODM-?p=weather+channel&fr2=sb-top&fr=sfp&guccounter=2&gucereferrer=aHR0cHM6Ly90LmNvLw&gucereferrersig=AQAAAAm-gkEnB0kWSPKueRHumRFIXoitfsHNkigHg6Gm58grmrDjvLfucQ0y4H-6Ggll9tbvKn5TmJDs5yP8ufTWdjh88QvZO29a-gmIZyOmS7guiDb29Jv6I1wIJSv80OIwRp5r46HxTmacGTm7eooOiwMtlK8rvmkLGNMibbTnd

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    Responded  ·  Product Support responded

    Hello there! Thanks for your report, I will make sure to pass it along to our engineers. As a work around, please go to mail.yahoo.com to access your Yahoo Mail account directly or type yahoo.com and then click on the envelope icon from the top right corner.

  11. We're glad you're here

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    0 comments  ·  Contacts  ·  Admin →
    Responded  ·  Product Support responded

    Please reach out to us on Twitter (@YahooCare) or on Facebook look for the Yahoo Customer Care page and send us a private message. We would like to look more into this.

  12. Eliminate the link preview when writing a email

    The preview is very annoying and in my opinion unnecessary. I have already turned it off in settings but it keeps popping up. Please eliminate this feature or at least fix so when it is turned off it doesnt show up at all

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    0 comments  ·  Settings  ·  Admin →
    Responded  ·  Product Support responded

    Thanks for reaching out. Please go to “Settings” – “More Settings”- “Writing email” and make sure that the “Automatically generate a preview of links” box is unchecked. Thanks!

  13. Starred email becomes un-starred!?!?!

    I had several starred emails and all of a sudden they all became UN-STARRED.....WHEN ARE YOU FIXING THIS CORRUPT MESS YOU CALL AN EMAIL SERVICE?!?!?!?!?

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  14. I don;t want to have to put in an account key everytime I sign in. My husband and I set up a joint account...

    I don't want to have to sign in with an account key everytime I log in. My husband and I set up a joint "family" email that we use for the kids' activities, school, joint bills and rewards programs (think promotional % off emails and coupons as well as our amazon prime, etc.) This account key thing can only be linked to one phone at a time so it royally messes up our system. Especially when you have to wait. We already have a password...I don't need yet another layer or more complication in our lives. It's super annoying.

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    8 comments  ·  Settings  ·  Admin →
    Responded  ·  Product Support responded

    Hi there,

    We recommend account key as a more secure form of verification but we recognize that it may not be convenient for everyone. Please note that you can disable account key and return to password sign in. Please see the steps to do so below:

    Manage Account Key from a web browser

    - Go to the Yahoo Account security page.
    - By “Yahoo Account Key,” click Manage.
    - Click the toggle to the right of any device you want to turn on or off.
    - Optionally, click Disable Account Key at the bottom of the screen to switch back to a password.

    Manage Account Key from a Yahoo mobile app

    - From your Account Key enabled app, tap the Menu icon Image of the side menu icon.
    - Tap the Account Key icon Image of the Account Key icon..
    - Tap Manage Account Key.
    - Tap the toggle to…

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    0 comments  ·  Contacts  ·  Admin →
  16. Actually leave an option for people who don't have cellphones---the alternative to get around the demand to add a phone number is not there

    Yahoo put the alternative back on the "add your cellphone number," but it has disappeared again. Go back to Classic, please.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    In order to add a recovery method (phone number) you can go to mail.yahoo.com and sign in. After that, in the top right corner click on your name and on “Account Info”. Go to “Account Security” and sign in again. After that, click on phone numbers and you will be able to add another one.

  17. Allow the audio and video to play in Firefox

    Currently, when using FireFox, when I try to play a video with audio, no audio plays. If I switch to Microsoft Edge, I can't get the audio or video. Please correct these problems.

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    0 comments  ·  Other  ·  Admin →
  18. How about an actual Yahoo contact for help

    The only actual help (not a list of common problems and solutions) I can find for Yahoo email is to subscribe to a monthly PAID program. All other email sites have free help. Please get an actual HELP site with chat or speak with an ENGLISH speaking person.

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    0 comments  ·  Other  ·  Admin →
    Responded  ·  Product Support responded

    All of the available help options will be on our help pages through the “Contact Us” link on the left: http://help.yahoo.com If you are unable to find a contact form it means that the option is not available in your area and you will need to use the articles for self-help.

  19. Get those ******* contacts back as they were!!!!!!!!!!!

    Get those ******* contacts back as they were!!!!!!!!!!!

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    0 comments  ·  Contacts  ·  Admin →
  20. wrong phone number in email

    I need help to get the incorrect phone number I see when I send an email . I went to the security page and the number listed for my account is the correct number. However, I still see an incorrect number showing up when I send an email. I do not want someone elses number sent to people. Please post instructions on how to get the correct phone number to show up in my sent emails. Yes I see the correct number on the security page.

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    0 comments  ·  Errors  ·  Admin →
    Responded  ·  Product Support responded

    Please make sure the incorrect phone number is not listed in your email signature. You can follow the steps here to edit your email signature in webmail: https://help.yahoo.com/kb/SLN28060.html If you are using a third-party email app make sure the phone number is removed from the settings.

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