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  1. i am unable to open mail. getting message "We were unable to load this message. Please try again later"

    i am unable to open mail. getting message "We were unable to load this message. Please try again later"

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    36 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi. This issue was since resolved. Please make sure to follow our social media pages to be informed when it's a known issue. On Twitter you can follow our @YahooCare page and on Facebook our Yahoo Customer Care page. You can also contact us at help.yahoo.com 


    Thank you and we appreciate you understanding! 

  2. cant see images on mail in inbox This is occuring on Verizon, my android phone, and on my Kindle, and my desktop

    Cant see images in mail. on phone, kindle or desktop. It is a problem in firefox, chrome and microsoft edge

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    24 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

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  3. I am getting hundreds of unwanted marketing emails which are distraction to my work and most of the time i am missing imp e mails.Pl stop.

    I do not have time to go to hundreds e mails and unsubscribe them. Please stop all advertisement mails immediately.

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    32 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

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  4. provide link to resolving this message There was a problem!The Reply-to address set on your account is unverified. Please update this in set

    provide direct link to resolving this issue.... There was a problem!The Reply-to address set on your account is unverified. Please update this in settings.

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    23 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

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  5. Blocked addresses

    The limit of 1000 blocked address should be increased to unlimited. I am getting tons of spam unwanted mail everyday and I have almost reached the limit 1000 or give me an alternative solution.

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    4 comments  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →

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    Spammers are constantly evolving their practices and blocking their email addresses does not help, as they are mostly sending emails from spoofed addresses or they send the same content but from different email addresses, which makes it look like they are coming from the same email address. Marking them as Spam teaches your personal filter to recognize them as Spam. I'm sorry there is no quick fix for this issue!

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    8 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

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  7. The spam filter is not working. Most of my good messages are being sent into junk mail

    The spam filter is not working. Most of my good messages are being sent into junk mail instead of my inbox

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    6 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

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  8. block offensive ads permanently

    Give me the ability to permanently block certain ads. Case in point, there is a thoroughly disgusting toe fungus ad that keeps playing DAILY in the right side bar of my news feed. This ad is REPULSIVE! And no matter how many times I cancel it, and comment that the ad is inappropriate and I don't want to see it any more, it still pops up DAILY. Sometimes I am eating and reading email and this ad makes my want to puke! Yahoo - please get your sh!!! together! Allow us to permanently block offensive ads. PLEASE!!!!!!!! DO SOMETHING!

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    2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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  9. Language issue

    I am trying to log on using the Yahoo app on my phone and it shows me the terms and conditions in Italian rather than English. Evidently when I was in Italy it recognized that I was there and gave the Terms and Conditions in Italian, but now that I am back, it won't recognize that I am in the U.S. and give the terms and Conditions in English. I also receive my customer care emails from Yahoo in Italian, everything else is in English. After a lot of time on the phone with customer service, they tell me that…

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    2 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

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  10. Something wrong is happening to my emails to my account. Emails from my friends are being send back to them as spam and I don.t receive them

    Yahoo mail is wrongfully sending back emails meant for me from my firend as spam without even posting them in my spam folder. So, I don't even get to see them, as a result I do not get read emails meant for me as they are being send back without my knowledge. This is not good.

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    1 comment  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

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    Recently you may have noticed an increase in email going to the Spam folder for senders using Office 365 and other Microsoft products. We are in the process of addressing this issue and expect it to improve over the next several days. Please keep marking the mail in the Spam folder as “not spam” or “ham” and that will help to correct the issue. Thanks for your patience.

  11. No

    You deleted my email account and deleted all of my contacts. I'd like to get them back. Can you tell us how to do that?

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    1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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    We want to hear more about this issue. Please reach out on https://help.yahoo.com/ by clicking the "Contact Us" button and send as many details as you have.

  12. Yahoo needs to stop supporting spam in my mail box. I can't even block spam anymore

    Yahoo needs to stop supporting spam in my mailbox. I don't even have the option to block spam mail anymore.

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

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  13. is this real or fake????

    Yahoo Member Inc. cm@reelectwill.ca

    Mon, Jul 25 at 9:28 PM

    Yahoo MAIL

    Dear User
    Your Mail-box needs to be updated today as we are rolling over to a new version in order to serve you better.
    Kindly use the link below to update your data on file to keep enjoying our service.
    Failure to do this. Your account will be closed.

    CLICK HERE TO UPDATE YOUR ACCOUNT SECURITY

    Thanks
    Mail Support Team.

    Privacy Policy | Customer Support | Unsubscribe

    © 2022 Yahoo. All Rights Reserved.
    22000 Yahoo Mail Way, Dulles, VA 20166.

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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  14. Lost of my data

    Actually i have lost all my previous data which i have in mail, How can i restore that data

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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  15. So much mail going into Spam

    In the last few days/weeks, Yahoo is sending perfectly legitimate emails (even replies to emails from me) into the Spam/Junk folder. Why is this happening? I am missing very important emails. Even when I mark the email as not spam, subsequent emails still go into spam.
    A friend of mine has noticed this too.
    It is very frustrating and never happened before. In fact, Yahoo was probably the best at handling Spam and real emails.

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    1 comment  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →

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    Recently you may have noticed an increase in email going to the Spam folder for senders using Office 365 and other Microsoft products. We are in the process of addressing this issue and expect it to improve over the next several days. Please keep marking the mail in the Spam folder as “not spam” or “ham” and that will help to correct the issue. Thanks for your patience.

  16. I can't change my security to 2FA

    I can't change my security to 2FA on one of my yahoo accounts.

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

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  17. deleting mail from spam folder

    I got two messages that went to my Spam folder, but they are directly related to my business, and should NEVER end up in Spam. Yet when I click the "Not Spam" button, I get a message that says they can't be moved to my Inbox. I have made multiple attempts with the same message, yet keep getting the same message back.

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    1 comment  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →

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    Recently you may have noticed an increase in email going to the Spam folder for senders using Office 365 and other Microsoft products. We are in the process of addressing this issue and expect it to improve over the next several days. Please keep marking the mail in the Spam folder as “not spam” or “ham” and that will help to correct the issue. Thanks for your patience.

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    1 comment  ·  Flag idea as inappropriate…  ·  Admin →

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  19. Please reinstate Father's Day and Mother's Day to US Holidays.

    Please reinstate Father's Day and Mother's Day to US Holidays.

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    1 comment  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi Larry,


    Thanks for mentioning this. We're happy to report that Father's Day and Mother's Day have been added back to the US Holidays. 


    We appreciate the heads up!


    Sincerely,

    Yahoo Product Support

  20. sso switch between personals and smallbusiness accounts

    I use to switch between my personal email (@rocketmail history brand) and my paid small business accout (@aforsys.com) which was quite easy due to SSO. Ma professional account evolved without any communication nor support. I managed to switch in the PC browser with a bad login/logout cost.
    I'm not very happy the way this Verizon move is managed...

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    1 comment  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →

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    Yahoo is no longer part of Verizon. For this issue, you'll need to contact the Verizon Small Business Essentials team at https://www.verizon.com/business/small-business-essentials, or call the support number at: 1-833-961-3535.

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