New Mail



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  1. emails gone

    I admit I have not logged into this email account for a while, maybe about six months or so, but I come back and see that all my emails are gone? That is kinda one of the most basic things an email service is supposed to do isn't it? Hold onto emails? And if you guys were going to dump all my emails it seems like I should of gotten some notice or some warning... or some chance to save those emails.

    I hope yahoo will be able to resolve this matter.

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    231 comments  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →

    If an account is unused or dormant for 12 months, it is deactivated and its emails are deleted, more info here: https://help.yahoo.com/kb/SLN2018.html

    If this does not apply to you, You can try doing a search or doing an email restore if the email was deleted in the past 7 days.

    help.yahoo.com/kb/SLN2552.html

    In case you are using a mail client such as Outlook or the Native mobile app, emails may be deleted by that third party client. We do recommend accessing your mail via http://yahoo.com or the Yahoo Mail app to avoid this issue.

  2. Yahoo mail is so slow

    Yahoo mail is so so so slow on my computer. I've been using my college email address instead (gmail) because it works so much better. However, now that I am about to graduate I have been using my yahoo email more - but it's just so frustrating how glitchy and slow it is. I really do not want to have to get an entire new email address (I would definitely use gmail if I made a new one) but if this isn't fixed soon I'm not going to have a choice.

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    383 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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    174 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  4. Help with my account

    For the last two days I’m receiving dozens of nonsense emails. How can this be stopped? Thx

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    165 comments  ·  Flag idea as inappropriate…  ·  Admin →
  5. I mistakenly marked an e-mail as Spam

    I accidently marked an e-mail as Spam and it wasn't Spam. What can I do? I want to keep receiving those e-mails and I'm afraid I won't now. Please help!!!

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    75 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    The best way to resolve this is to mark the emails as “Not Spam”, that way you can train the spam filter to better identify important emails in the future. Also if you use a mobile device or email client to access your mail over IMAP, please check the Spam filters in that application, to make sure it’s not marking important emails as spam.

  6. MISSING EMAILS!!!!!!!!!!

    I am missing a very specific email I am trying to locate. The new format only says I received an email in July 2018. WHERE IS IT THE EMAIL?!?!?! I NEED IT!!

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    92 comments  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →
  7. editing contacts

    WHY ON EARTH DID YOU REMOVE THE EDIT CONTACTS BUTTON?!! I don't want emails going to the WRONG email address because of duplicate names!! WHAT THE **** YAHOO?!!

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    23 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    In order to edit a contact, click on the Contacts option on the right side of the email screen and, once the list appears, select a contact then click on the 3 dots that appear next to Details (under the Settings option) and select Edit from the drop-down menu.

  8. Adds

    How to create a label to block Adds? I'm full of them

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    55 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  10. access contacts

    I need to delete contacts that are no longer valid. There is no way to access the contact list. How about making contacts easy to find and change

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    4 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

    To access your contact lists:

    - Click on the contacts icon in the upper right ( just to the right of sort)
    - From there you will be take to all of your contacts.
    - Click on lists to access your lists
    - From the list named click on the down arrow to the right to switch which list you are viewing
    - Click Edit to modify the list.
    - Click the x to remove someone from a list
    - To add someone type in their name or email address under Add Contacts.

    Thank you!
    Product Support

  11. Please get rid of this sign in key waste of time. I just want to put my email and password and check my mailn

    Go back to the original sign in email and password and you're done no codes being text or any other waste of time

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    44 comments  ·  Flag idea as inappropriate…  ·  Admin →
  12. Old mail

    I have just logged into my Yahoo account for the first time in a long time. All my old emails are gone. I want them back!

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    32 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →

    If you did not sign into your account within 12 months the account is deactivated. Unfortunately, you will not be able to reactivate it or re-create the same email address. You can always sign up for a new Yahoo account.

  13. MAIL FROM YAHOOO

    I got the following mail from

    CustomerCare <*********@reagan.com>

    Dear user,
    We are closing all old Version of Your E-mail as from today TUESDAY MAY (5/14/2019). Tap below and sign-in to get a more organized mailbox to avoid being De-activated.

    UPGRADE NOW TO THE NEWEST VERSION

    Thank You.

    YAHOO! - Mail support

    Is it a genuine mail??? Please confirm

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    26 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  14. You can put the "block" function back in the "more" options. Sorting through all the spam to find personal emails is a pain in the *****

    Easy, . . reinstate the blocking function. How hard can it be? You ask how you can improve New Mail, . . . you have your answer !

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    21 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  15. passwords

    By allowing us to choose a password we want without saying it's too weak. Let us have what we choose! Everything I pick is too weak for you. *******!

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  16. The new calendar won't let me set the time. It doesn't work. Please do something to make it work.

    Pros: great to have it on the same page as the inbox.
    Cons: not great that it doesn't work!

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    1 comment  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
  17. i live on the East Coast and my yahoo email time does not match the actual time of 10:44

    auto fix the time to match the time I live in, my computer automatically changes the time when we change our clocks, please see that this is fixed, its causing issues with me receiving and sending emails

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    40 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  18. search emails

    How do I search for emails within a specific folder? I could do it within the old Yahoo! inbox.

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    18 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  19. Stop making me verify email and phone num,ber all the time! Quit asking if I want to add another email or phone number to verify my account

    Stop making me verify my account with email or phone codes all the time and quit asking if I want to add another phone number or email!

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    28 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    If there’s something unusual about your sign in or recent activity, we’ll ask you to go through another verification step after you’ve entered the correct password. This helps protect your account from unauthorized access. You may be prompted to get a verification code on your Yahoo app, recovery phone number, or recovery email address for any of the following reasons:

    https://help.yahoo.com/kb/SLN8923.html

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    Responded  ·  36 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
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