New Mail



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  1. MyYahoo for existing users missing

    MyYahoo for existing users missing.
    MyYahoo shows non-customized page.
    As of 10-16-21, Cannot access the MyYahoo customized page.

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    2 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →
  2. Make it easy for us to block a certain email address.

    Just one click done he or she is block from sending mail

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    1 comment  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  3. I had been in hospital so I'm able till now to get back to my contacts but can't find ANYTHING, no emails no contacts all folders EMPTY

    I had been in hospital so I'm able till now to get back to my contacts but can't find ANYTHING, no emails no contacts all folders EMPTY, why?
    you can not delete my content without my permission.
    So, give me back my info

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    0 comments  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →

    Are your emails and contacts missing? If you haven’t signed in to Yahoo Mail for 12 months or more, your mailbox is considered inactive. An inactive mailbox stops receiving new emails, and all mailbox contents, folders, contacts and settings are permanently deleted.

    Yahoo Mail maintains the content of your mailbox as long as it remains active. Sign in to your mailbox at least once every 12 months to keep it active. Content deleted from an inactive mailbox can’t be restored.

  4. I'm unable to send email to protonmail address

    Unable to send to protonmail, am I using an old version of Yahoo?

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  5. I am not getting any incoming emails from ziprecruiter. Can you fix this please?

    I am not getting any incoming emails from zip recruiter. Can you fix this please?

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  6. ALL OF MY EMAILS DISAPPEARED. 20 years worth of emails suddenly vanished! I log in and use my account every single day. PLEASE RESTORE!

    ALL OF MY EMAILS DISAPPEARED. 20 years worth of emails suddenly vanished! I log in and use my account every single day. Yesterday all of my emails - from the past 20 years - were all suddenly gone from both of my accounts! I use these email accounts every single day! PLEASE RESTORE MY EMAILS!

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  7. Not able to view meeting details

    I use an android phone, and it is not showing me any meeting details on the yahoomail app, when someone sends me one. Ironically, this is not the case with the desktop version of yahoomail, which has a calender in-built and seamlessly show the meeting time, date, etc. The yahoomail android app seems devoid of such a small but important feature. How to get around this ?

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    0 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →
  8. why do i have to pay for no ads?

    why are there ads and why do i have to pay to apparently still have them?

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    0 comments  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there. This issue should be fixed now, in case you’re still seeing ads while you’re paying to stop them, please contact us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page. In case you do not have a social media account, please contact us at help.yahoo.com

    Thank you!

  9. I'm a mail pro account....

    why am I suddenly getting ads?

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    0 comments  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there. This issue should be fixed now, in case you’re still seeing ads, please contact us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page. In case you do not have a social media account, please contact us at help.yahoo.com

    Thank you!

  10. Recover emails from childhood as well as the deceased

    Hello,

    I had an email account from 2001-2005. I am absolutely devastated all my emails are gone when Yahoo decided to erase all our content. I must have some written when I was around 13 years-old that were on there. Also I had emails from my grandmother. She died in 2008. Is there anyway to get these emails back?

    Thank you,

    **

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    0 comments  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there,

    We are sorry to hear about your loss!

    If an account is unused or dormant for 12 months, it is deactivated and its emails are deleted, more info here: https://help.yahoo.com/kb/SLN2018.html

    If this does not apply to you, You can try doing a search or doing an email restore if the email was deleted in the past 7 days.

    help.yahoo.com/kb/SLN2552.html

    In case you are using a mail client such as Outlook or the Native mobile app, emails may be deleted by that third party client. We do recommend accessing your mail via http://yahoo.com or the Yahoo Mail app to avoid this issue.

  11. allow pictures in business email profile

    Please allow Yahoo business email users to add a profile picture.
    This is should be a basic feature of every email. When people receive an email from our company, it should not have a random avatar. FYI - We pay for the Web Hosting Premier Annual Plan; and it should be available for everyone.

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  12. Where are all the settings, i want to find mail options, under settings, all i have is themes layout and spacing, where do i find advanced

    I want to access mail options under settings but all i get is themes, layout, spacings, where do i go to find advanced options/ mail options ???

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    0 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  13. Stop asking me to change my password several times a day!

    Stop asking me to change my password several times a day!

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  14. WHY ARE YOU EMPTYING MY DELETED ITEMS AFTER ONLY 10 DAYS

    It's 9th September. I tried to go back into my deleted items and re-look at an email from 28th August and it's GONE. WTF. When did you suddenly start doing this. Please restore my deleted items until I decide to delete them or at least don't rip out deleteds from the last day of the month on the first of the next month. This is ****. I just re-read an email in my Microsoft LIVE email account from 11th Jan 2021. Are these stupid decisions made by little kids?

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    0 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →

    By default, both the Trash and Spam folders empty automatically to keep your account tidy. You cannot change the Trash and Spam settings.

    Trash deletion frequency – Trash is deleted after 7 days.
    Spam deletion frequency – Spam is deleted after 30 days.

  15. Getting a error that "This mailbox is not syncing with Yahoo and needs permission to resume. This can happen because a security setting or

    Getting a error that "This mailbox is not syncing with Yahoo and needs permission to resume. This can happen because a security setting or password has changed." The password for the primary account and sub account are accurate. the Primary account is fine and receiving email. Email for subaccount has not been updated since June and not getting any help from Yahoo or AT&T. What are the steps to correct this issue

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  16. By fixing NO INTERNET CONNECTION

    For the past couple of days I have been getting No internet connection in email on Firefox browser. I can open a new tab and have internet service. How can this be?

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com

    Thank you!

  17. Bug with „Filter message” function.

    So, I would like to report a bug. Your „Filter messages” function, does not work as intended. I changed the name of the folder, redirected my emails to the respective folder but the emails keep going into inbox.

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    0 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  18. Error in Receiving mail

    Mail sent from my yahoo small business account is don't received to the recipient's Gmail account. Why ? Please Help

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    0 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →
  19. Phlishing or true??

    "Starting on September 05th, 2021, YAHOO! customers who have not updated their email account will no longer be able to log in to their Yahoo and through email addresses."
    Got this email from Yahoo. Is this true or a scam wanting our login details??

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  20. Unable to delete original password recovery email

    The original password recovery email does NOT have an icon to edit or delete it, and so there is no way to remove it, even if you no longer have access to that email address. This is unacceptable, because my original password recovery email address was on Excite, and Excite is closing down in a week, so of course I'll have no further access to that account.

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    0 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
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