New Mail
3399 results found
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GIF Icon has disappeared from yahoo mail......any idea why?
GIF Icon no more available on yahoo mail?
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Help with my account
For the last two days I’m receiving dozens of nonsense emails. How can this be stopped? Thx
Hi there. The more often you mark these emails as Spam, the more you train your personal mail filter to recognize them as such. We recommend following these steps to manage your incoming emails: https://help.yahoo.com/kb/manage-spam-mailing-lists-yahoo-mail-sln28056.html
You can always create filters: https://help.yahoo.com/kb/new-mail-for-desktop/filters-organize-yahoo-mail-sln28071.html
If you need additional help, you can go to help.yahoo.com
Thanks,
Yahoo Mail team
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Yahoo mail is so slow
Yahoo mail is so so so slow on my computer. I've been using my college email address instead (gmail) because it works so much better. However, now that I am about to graduate I have been using my yahoo email more - but it's just so frustrating how glitchy and slow it is. I really do not want to have to get an entire new email address (I would definitely use gmail if I made a new one) but if this isn't fixed soon I'm not going to have a choice.
Please try clearing cookies, cache, history, and footprints. To do so, please go to https://help.yahoo.com/kb/new-mail-for-desktop/sln27197.html
Also, please make sure to update your browser and if the problem still persists try to access Yahoo Mail in another browser.
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97 spam emails on a Sunday!!!!!!!!
Better effort on the part of Yahoo is needed to detect spam before letting it get through to users.
Hi. We're sorry to hear you're receiving spam emails! We have some solutions for you, please refer to this article to learn how to best manage unwanted emails: https://help.yahoo.com/kb/manage-spam-mailing-lists-yahoo-mail-sln28056.html
We also added additional security features for Yahoo Mail:
https://help.yahoo.com/kb/additional-security-features-yahoo-mail-sln29297.html
If you need assistance, you can reach out to us at help.yahoo.com
Thank you!
Yahoo Mail team
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What happened to my "print" email option?
In old email mode I could print the email out. What happened to that option?
Hi there,
You still have the option to print in new mail. Simply open the message you would like to print and tap “p” on your keyboard or click on the printer icon at the top of the message. Your message will open in a print window. This help page explains how to print in New Mail:
https://help.yahoo.com/kb/sln28328.html
Thank You!
Mail Support -
I have been using this email for years. Actually 1st account I created, hence most complicated.Issues with receiving mail FIXIT
fix incoming mail issies
When emails aren’t received, there are a few things to check. Please follow the steps here: https://help.yahoo.com/kb/SLN22021.html
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Your instructions for switching back to the old email format DO NOT WORK!
Your instructions for switching back to the old email format DO NOT WORK!
Hi there,
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Please be sure you click on the settings wheel in Mail, not in Help. We have found that some users are trying to make the change to switchback to classic Mail in help.yahoo.com rather than in Mail.yahoo.com. You will not find the option to switchback in Help. You will find it in Mail.
Thank you!
Mail Support -
what is wrong with yahoo mail the past couple days (2/6/18) ? messages won't load.
Having trouble loading messages. Keep getting errors 'We couldn't load this message.Retry."
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emails gone
I admit I have not logged into this email account for a while, maybe about six months or so, but I come back and see that all my emails are gone? That is kinda one of the most basic things an email service is supposed to do isn't it? Hold onto emails? And if you guys were going to dump all my emails it seems like I should of gotten some notice or some warning... or some chance to save those emails.
I hope yahoo will be able to resolve this matter.
If an account is unused or dormant for 12 months, it is deactivated and its emails are deleted, more info here: https://help.yahoo.com/kb/SLN2018.html
If this does not apply to you, You can try doing a search or doing an email restore if the email was deleted in the past 7 days.
help.yahoo.com/kb/SLN2552.html
In case you are using a mail client such as Outlook or the Native mobile app, emails may be deleted by that third party client. We do recommend accessing your mail via http://yahoo.com or the Yahoo Mail app to avoid this issue.
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Missing E- Mails
In my inbox, Mails between 2nd July to 24th August 2018 are missing.
Can you please restore the same.
Regards
SriniHere’s an article regarding finding missing emails: https://help.yahoo.com/kb/mail-for-desktop/sln4538.html
Also, be sure to check your Filters to see if emails are set to go to the Trash, Archive, etc.
https://help.yahoo.com/kb/SLN15994.html
Thanks!
Mail Support -
too slow when openning the mailbox and too slow of upload the attachment!!
Dear Yahoo Technical Team,
It used to be too slow when openning the mailbox and too slow of upload the attachment!!
Can't just be smooth of using this mailbox, and it's too slow after 5;30 p.m.!
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
less ads
We should have the option to remove ads without having to pay for anything or download any software to keep them off our screen
Yahoo offers Mail Pro which provides an ad-free experience. You can find out more here:
https://help.yahoo.com/kb/new-mail/sln15803.html
Keep in mind that this doesn’t remove ads in emails or Spam. If you still feel that ads are slowing your mailbox, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
I mistakenly marked an e-mail as Spam
I accidently marked an e-mail as Spam and it wasn't Spam. What can I do? I want to keep receiving those e-mails and I'm afraid I won't now. Please help!!!
The best way to resolve this is to mark the emails as “Not Spam”, that way you can train the spam filter to better identify important emails in the future. Also if you use a mobile device or email client to access your mail over IMAP, please check the Spam filters in that application, to make sure it’s not marking important emails as spam.
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too slow
The new yahoo is too slow and cumbersome!!!!!! How did yahoo foul this up so badly! OMG, I'm ready to find a new email provider
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
Same issues as others' comments. I hate your new format. Slow file upload, whenever I drag photos in my email it doesn't upload as file.
HATE YAHOO MAIL. BRING BACK THE OLD ONE
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Thank you!
Mail Support -
New Yahoo email is nonfunctional, please return to the old version
New Yahoo email is nonfunctional. I have NOT been able to use my email since the "mandatory" switch, last week. If I didn't have so much business related emails stored in my Yahoo email, I would just get rid of this service altogether. This is truly sad....seeing that I have been using yahoo for close to 20 years....I have never been this dissatisfied with Yahoo EVER....until now
If you still find that the issue is happening in New Mail, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
This help page explains how to switch back:
https://help.yahoo.com/kb/switch-back-previous-version-yahoo-mail-sln15936.html?redirect=true
Thank you!
Mail Support -
Adds
How to create a label to block Adds? I'm full of them
Here’s how to remove or block ads in Yahoo Mail: https://help.yahoo.com/kb/SLN15803.html
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searching
I am moving away from Yahoo slowly due to the lack of robustness from the search results. I am copying and pasting exact email addresses that I am looking for FROM AN EMAIL IN MY INBOX and it won't show up. Also need to be able to search across ALL mailboxes. Like if I accidentally deleted an email (always).....searching should find it. This account was my very first email address, and therefore has sentimental value. There is also tons of history in this account but I CANNOT ACCESS IT because the search feature is useless, which means this account is…
You can find additional search support here: https://forums.yahoo.net/t5/Features-and-settings/bd-p/features-settings
Thank you!
Mail Support -
Leave it alone
you always try to improve your and by doing so, you make it worse. Your Browser has become one of the worse browsers there is. Every page you click on, you're inundated with ads, all sorts of ads that cover most of the page. They just pop up out of nowhere. You can't just read an article on just one page, you have to look at a whole slide show to get the whole story. It really sucks. But obviously, you could care less about what people think about your programs because nothing is ever done about it. You as…
Check out our Community Tips and Tricks post to resolve these issues: https://forums.yahoo.net/t5/Tips-and-tricks/Yahoo-Mail-doesn-t-work-or-runs-slow/td-p/441893/jump-to/first-unread-message
Thanks!
Mail Support -
changing the password is complicated
why is it so difficult to change the password?
To reset your password, you can follow the steps here:
https://help.yahoo.com/kb/SLN2047.html
If you need to reset your password each time you log in, try these browser troubleshooting steps:
https://help.yahoo.com/kb/fix-problems-mail-sln28075.html
Thanks!
Mail Support
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