I absolute hate your new format. Too few emails are being displayed. Cannot find Contact list.
Show the contact list. I am not able to find it. Also you are displaying too few emails, on my laptop only five, cannot expand window. I have this new format. How do I go back to the old one?
Our engineers are working on incorporating Contacts into the new format. We appreciate your patience while we work on this.
In the meantime, you can access contacts by clicking on the icon on the upper right side (small icon made up of a rectangle with three small stacked squares). This will open Contacts in a new tab of your browser in the Classic Mail look. You can also access your contacts via https://contacts.yahoo.com.
Stop asking commented
How do I edit my contact list!
This Pro mail just scrambled the information on individual contacts. It also added some redirect extensions onto to the end of my email address, added my initials to another email information.
I changed my password on the idea that I was hacked but it will not let me correct, delete, or add new contacts. Having been using the same yahoo email address for the last 20 years. How the **** do you fix the problem?
This official response is dates April 19, 2018! What's happened since then? I still can't edit or reliable search my contacts. The link in their response takes me to mail, and not contacts. Doesn't work in Safari, Chrome, or Firefox. Yahoo, get this fixed!
Michael Grandpre commented
Agreeing, you cannot edit contacts, or get a new tab. Which you can with the Calendar & Notes view. Just not contacts. My Edit button is also greyed out. Very frustrating.
Also, the link provided on the initial response from Yahoo, just send you back to the Mail page. You cannot get to contacts from the link provided by the "Mail Support"
hey all, DM Verizon Media CEO (they control Yahoo) Guru Gowrappan on Twitter since Support is blowing us all off. Be polite, but let him know how bad this is. tweet to @gurugk
Frank Donath commented
You're "working on" incorporating Contacts into the new format? That should have been already "worked on" and completed before you forced us to use this new and definitely not improved format. Not all of my contacts are showing up, and I have to jump through hoops to figure out how to add or edit any of them. Not to mention that it's next to impossible to easily email a group! I am a landlord and frequently need to email an entire list of tenants. This new look is dreadfully cumbersome and inefficient. PLEASE, DO SOMETHING TO FIX THIS!
Hey "Mail Support" - anyone home?
Mike Meeks commented
I use to go into contact and could attach everyone and send a email, I cannot do that now and that sucks. Need a answer on how to do it
Mike Meeks commented
I dislike the new set up
HI Everyone - i was just on the phone with "support". 800-305-7664 is an official Yahoo number. The very polite agent put me on hold and looked into our Contacts issues - mine was the grayed out edit function - and came back on to tell me "there is nothing wrong with Contacts on our end - it must me a problem on my computer." She wanted to remote in, but i told her i am finding this problem on multiple computers and multiple browsers, and declined.
HI Everyone - i was just on the phone with "support". 800-305-7664. The very polite agent put me on hold and looked into our Contacts issues - mine was the grayed out edit function - and came back on to tell me "there is nothing wrong with Contacts on our end - it must me a problem on my computer." She wanted to remote in, but i told her i am finding this problem on multiple computers and multiple browsers, and declined.
They dont think anything is wrong. I told her to go read the forums here and she declined to do that. Just telling it like it is.
I hate to say it, but i think Yahoo-Verizon wants us all to go away. It's the only explanation for rolling out such a user-unfriendly contacts platform. They should just shut it down if this is what we are stuck with.
Why are my current E-mails disappearing. I save older E-mails as current for reference and they have disappeared. The current list is too short and I cannot retrieve these E-mails.
Is there a setting that can make me keep more E-mails current?
Please fix this for me and answer my question.
It all changed when I paid for less ads. If I cancel, will my E-mails show more in the inbox?
This is my primary E-mail contact
Let me know.
Lindsay Gutteridge commented
I agree with aspects of a lot of these comments - the contacts list arrangements are dreadful - i cannot use the link you have given - it doesnt work.
I cannot add new contacts to a list, or combine lists. The whole system is incredibly clunky and when I use a list for an email, I have several random duplicate names popping up for no apparent reason.
Please dont update til it works!! The old system was clunky but better than this - at least I could access info albeit very awkwardly.
I CANNOT EDIT SOME CONTACTS AT ALL, WHAT IS GOING ON?
Hey Yahoo engineers, you really f'd up email and especially contacts. Why cant we add a new contact from an email? Why cant we print our contacts anymore? And how did you wipe out some of the information in our contacts, it's gone, cant retrieve it. The link to add a contact to a List is DEAD in my version of the new mail. This is really bad, many of us will have to leave Yahoo and go to Gmail or something else.
Church Street Station Condominiums commented
Need the old Contacts format back. Admin comments indicate you can access by clicking on the small icon in the upper right side to open a tab in the Classic Mail look. That is NOT WORKING!!!
Lauren Jancoski commented
Is there a way to add people into groups? This is so difficult and I need to be able to access the group. It makes no sense why the change was made.
PE OConnor commented
WTF I Just realized I LOST ALL the additional personal information I had stored in my contact list
HOW CAN I RETRIEVE these NOW !!!! you better have backed these up somewhere and GIVE US a way to download these to our computers !!!!
I have had this email for 20-30 years and you destroy my contacts !!! what is wrong with you people . I have some of these in gmail but not all -- THIS was FRIENDS and FAMILY
FIX THIS NOW !!!
Raphael VowlesYahoo commented
I cannot select multiple contacts to delete them. Tell me I HAVe to Delete them one by one. Get outa here - you can do better than that.
ps. The link "You can also access your contacts via https://contacts.yahoo.com." does not work today Wednesday 24July2019
Roger M. commented
So Product Support has been working on this since April and they still haven't got it right yet. It appears they lack the knowledge to get it right if it is taking until now, the end of July.
As of today, July 24th I have contacts that I have no idea who they are, and I am missing approx. 20+ contacts. I tried adding a contact and it won't let me put last name first or change it. What a mess they have created. No wonder so many people are leaving Yahoo. I just hate the thought of moving to a different e-mail service and changing all the contacts.