Help to be made available to ALL users.
I have deleted a lot of material from my account but the size does not seem to budge. Kindly explain how this works. I have an overlimit note on my account and its frozen. No way to unfreeze it even tho alot of material has been removed. Why dont you set up a help portal which can help us navigate thru this? Now I do not want to buy more space because I know that I have no support. This business model needs to be revamped.
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Elizabeth John
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Yes, we've announced some storage changes to align more with the market changes. Most email clients have made this change already. If you have additional questions on the storage changes, please feel free to check out our FAQs: https://help.yahoo.com/kb/yahoo-mail-storage-faq-sln37064.html.
