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'Mail preview issue' has been merged into this idea

'Message preview' bug

under Settings---> Appearance---> Message Preview...the toggle to 'Show message preview in inbox' is not working...no matter if I set it On or Off it always reverts to On...I want to disable 'Message Preview'

I've tried using multiple web browsers including Microsoft Edge and Google Chrome...I also refreshed my browser afterwards...it's a bug in the new Yahoo Mail software...please share this with the Support Team to fix

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Titus G shared this idea  ·   ·  Report…  ·  Admin →
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  • Brock Goodrick commented  ·   ·  Report

    I would like to be able to hide the snippet of email content that shows alongside the subject line. It truncates the subject itself and in some situations shows way more message preview than the actual subject.

  • Eşref Türkmen commented  ·   ·  Report

    Thank you for the new Yahoo Mail, I really like it. However, there’s an issue — even though I turned off the mail preview option in the settings, previews still appear in the emails.

  • Andrew Malkin commented  ·   ·  Report

    I have my inbox displayed as a list, and the option to disable message previews doesn't work. I still see the message previews and it is obscuring the titles of the emails.

  • Titus G commented  ·   ·  Report

    I'm using the new 2025 version of Yahoo Mail (Desktop PC version with Google Chrome browser)...when I go into the Settings---> Appearance---> disable 'Message Preview' (Show message preview in inbox) it doesn't work...it always stays enabled...when the new Yahoo Mail was first released I submitted feedback and was told it was a known bug and they are working on fixing it...any idea if this will be fixed anytime soon?...Thank You

  • Janice Manwiller commented  ·   ·  Report

    There is an email setting to determine whether to display message previews in the Inbox in addition to the subject line. This setting does not seem to work. I have the setting turned off, but the Inbox continues to display both the subject line and the first line of the email message.

  • David Jonasson commented  ·   ·  Report

    The message tabs (turn on / off) is not working for me with your nes interface (firefox browser)

  • Daniel Pesta commented  ·   ·  Report

    I like the new email except that I do not want any message preview when I am looking at my inbox. I want to see the full subject line and not the first line of the email. I have tried turning off message preview, but that doesn't do anything. I don't like how Yahoo mail shorten the subject and make me click on the message. I used to be able to delete unwanted emails without fulling opening them. Now some emails I have to open to see know if it is important. Please make an option to just see the full subject line.

  • Jason Syth commented  ·   ·  Report

    Message Preview still won't shut off after all this time, despite it being set to off in Settings. I only want to see the subject line in my list of messages. Let's get this done, please!

  • Bobby Moran commented  ·   ·  Report

    I have message preview set to off, but the messages still show the first line or so of every email in my Inbox. How do I turn that off?

  • Bobby Moran commented  ·   ·  Report

    There is an option to turn inbox message preview off and on... I have it set to "off" but I still see the first line or so of each email from the Inbox view. How do I turn that off?

  • Ken B commented  ·   ·  Report

    I do not have previews turned on, but they continue showing up. I HATE them! I don't want to see them.

  • Joshua Parkinson commented  ·   ·  Report

    I have dynamic messaging toggled off but it's still occurring in my emails. My idea is to make the dynamic messaging toggle actually work.

  • Pat Curtin commented  ·   ·  Report

    Please ensure that preferences for viewing emails "stick" when chosen. I'm trying to stop seeing message previews. I don't like this feature, and I've turned off previews in settings, but my choice doesn't seem to stay in effect. Thank you.

  • Paul Skram commented  ·   ·  Report

    My Yahoo email screen suddenly switched to what must be a new version. I went into settings and changed the Dynamic Message option and nothing happened. I want my old screen settings back but for the life of me I cannot find how to do that. I have been a yahoo email user for many many years but I just totally dislike the new screen layout.

  • Veronica Cook commented  ·   ·  Report

    I don't like the preview function. How do turn off that feature.

  • David Radford Jr commented  ·   ·  Report

    Why do we have these previews on our emails when the previews are turned off in the settings?

  • Melissa Pierce commented  ·   ·  Report

    I opted out of receiving the previews because I absolutely hate them yet I still get them with some of my emails. The previews are a total waste of time to read and do not add value. I don't need or want Yahoo's "help" with my emails. My expectation when I opted out of the previews was that I would no longer receive any previews.

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