Dear Yahoo Team,

I have been a loyal Yahoo user for more than 20 years. Through all the changes in the internet landscape, I've continued using Yahoo because it was one of the pioneers that shaped the web experience for millions of people.

I'm genuinely happy to see Yahoo investing in its products again. As a long-time fan, I'd like to share one suggestion.

Instead of focusing primarily on rebuilding Yahoo Mail to compete with mature email platforms, I believe Yahoo has an opportunity to create something that people use every day because it solves real-life problems.

Today's most successful apps whether it's WhatsApp, Instagram, TikTok, or others aren't successful simply because of their technology. They solve a daily need: communication, entertainment, learning, discovery, or convenience.

My suggestion is to identify a high-frequency daily problem and build an AI-first solution around it.

One concept could be Yahoo Life Assistant—a single intelligent app that helps users throughout their day instead of making them switch between multiple apps.

Examples include:

• Organizing emails into actionable tasks automatically.
• Helping people plan their day based on their calendar, weather, traffic, and priorities.
• Managing bills, subscriptions, and reminders.
• Finding trusted local services when needed.
• Providing personalized news summaries instead of endless scrolling.
• Helping students, families, and professionals make everyday decisions using AI.

The goal wouldn't be to build another social media platform, but to create an application people naturally open several times a day because it genuinely makes life easier.

Yahoo has something many startups don't: a globally recognized brand, decades of trust, and an existing user base. Combining those strengths with AI and real-world problem solving could create a product that stands out instead of competing feature-for-feature with existing platforms.

Thank you for everything Yahoo has contributed over the years. I hope the next chapter is defined not by catching up with competitors, but by creating something uniquely valuable that only Yahoo can deliver.

Best regards,
Mohamed Rafi
Experience Designer > Desgin Functional Head
+91-9843576850
A Yahoo User for Over 20 Years