Sorry for the misleading category, but I figured this is the one you'd be most likely to read. I've spent 4+ hours with your chatbot today, to no avail. I had a Cox email account, which was part of our internet connection deal, until they pawned their mail support off you Yahoo. This was in 2024. I've been able to access my email using Thunderbird and POP3 since then, until 2 days ago, when I started getting hangs, followed by an "internal server error" message. I've very carefully documented that my server configuration is correct, and that the problem occurs on your server end. The chatbot offered to connect me to a human three times, and each time failed, because evidently you have perfect technology that no longer needs humans to function properly. You don't. I could write much more about this, but until I can speak with an actual tech support person, it's unlikely to help.