Consulting users before making major changes
’ve used Yahoo Mail since 1998, and the recent forced interface changes have made the service harder and more frustrating to use. I preferred the previous layout because it was familiar, efficient, and allowed me to manage multiple Yahoo accounts easily in one place.
The new format feels unnecessarily complicated. I have a mental disorder as does a vast majority of your users and even adding my other Yahoo accounts now involves too many steps and pop-up windows. Long-time users should be considered and consulted before major changes are made. Please provide a simpler, familiar layout option and make multi-account access easier again.
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Wendy McCollum
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