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Make OpenWeb accountable for comment moderation

OpenWeb relies too heavily on algorithm for moderating comments. Automatically deletes comments that clearly don't violate community guidelines. Usually a human moderator will overrule on appeal. But if your appeal is rejected by a human moderator they never say how your comment violates the community guidelines. In my case because it does not! I think they also give too much weight to people who complain about a comment because they disagree with it or embarrasses them even if it's not offensive. I stick to facts from company financial reports, regulators and news reports and am often censored. Today every comment I have ever posted, with hundreds of cumulative likes, was deleted with no explanation.

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Matt shared this idea  ·   ·  Report…  ·  Admin →
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  • Matt commented  ·   ·  Report

    Looks like my concerns about the atrocious comment moderation are too trivial to merit a review or a response by the Yahoo Finance Team or OpenWeb.

  • Matt commented  ·   ·  Report

    Soon my suggestion will be marked "REVIEWED" and "responded" by the Yahoo Finance Team and OpenWeb's advanced machine learning technology combined with unbiased human moderation will continue to delete comments that don't violate community guidelines while allowing petty arguments between pumpers and dumpers to proliferate.

  • Matt commented  ·   ·  Report

    Now OpenWeb won't let me post ANYTHING. The 289 comments that generated 296 likes I posted over the last year have all been deleted. Factual and civil presentation of relevant information that involved many hours of research -- gone with no explanation. Deleted by "advanced machine learning technology combined with unbiased human moderation." Thanks OpenWeb.

  • Matt commented  ·   ·  Report

    My previous attempts to provide feedback through this forum have been marked "REVIEWED" and "responded" by the Yahoo Finance Team. I have never received any response to my feedback. All I can conclude is that Yahoo Finance has no interest in improving the blunt, inept and baffling comment moderation provided by OpenWeb.

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