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2215 results found

  1. I can't delete my trash I have over 154,000 emails in it

    I can't delete my trash. I know how to do it but there are 154,000 emails in it so it won't delete them. Can you please delete the emails in my trash folder?

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    0 comments  ·  Folders  ·  Admin →
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    Hi there. Please select fewer emails to delete at once. Additionally, please keep in mind that emails in the Trash folder get automatically deleted after 7 days, I'm sorry for the inconvenience this has caused you! 

  2. contacts in a seperate winow tab

    The contacts opens in small column on the right side I find this extremely irritating way to mange contacts. Gmail opens in a separate Tab making the managing of contacts much easier and the presentation is much nicer when dealing with contacts

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    0 comments  ·  Contacts  ·  Admin →
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  3. How do I get rid of the 2-factor authentication? It's unusable for me as Ido not have a cell phone. I can not afford one.

    How do I get rid of the 2-factor authentication? It's unusable for me as I do not have a cell phone. I can not afford one. I only have one e-mail account and have no use for a second one.

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    0 comments  ·  Other  ·  Admin →
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  4. i am unable to receive mail as a *@yahoo.com, it is working only as *@yahoo.co.in or *@yahoo.in.

    i am unable to receive mail as a *@yahoo.com, it is working only as *@yahoo.co.in or *@yahoo.in.

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    0 comments  ·  Errors  ·  Admin →
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    Hi there. The correct email address would be the one that is able to receive emails. Despite being able to sign in using both domains attached to that username, when giving out your email address to senders, you'd need to give them the one with the correct domain in order to receive their emails. Email domains cannot be edited. I'm sorry for the inconvenience!

  5. The new font is way too small and makes reading my inbox a pain. If we can't change the default font, I'm changing email providers.

    If Yahoo doesn't add an option to change the default font settings of the inbox, I'm going to change email providers because the new font is way too small and completely destroys the usability of a website where 99% of the actions are reading.

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    0 comments  ·  Performance  ·  Admin →
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  6. change of the yahoo.es to yahoo.com I want to use yahoo mail but I don`t know why I cannot use that finish. That one is for Spain users

    Need to change my yahoo mail from *@yahoo.es to *@yahoo.com in order to start using it. Maybe I mistakenly did it bad in a moment but want it to be fixe. Can you do it?

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    0 comments  ·  Settings  ·  Admin →
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    Hi there. The correct email address would be the one that is able to receive emails. Despite being able to sign in using both domains attached to that username, when giving out your email address to senders, you'd need to give them the one with the correct domain in order to receive their emails. Email domains cannot be edited. I'm sorry for the inconvenience! 

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    0 comments  ·  Errors  ·  Admin →
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  8. Please do not force people to buy the support service by no let them into their email.

    Please do not force people to buy the support service by no let them into their email. If mail is locked do not ask for email code.

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    0 comments  ·  Other  ·  Admin →
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    Our members are always able to reset their passwords online for free through the sign-in helper at login.yahoo.com/forgot. Paid phone support is available for those times where passwords are forgotten, recovery channels are lost, not kept up to date, or for a number of other support concerns including mail settings, apps, device support and more.

  9. Please createa a batch or something that can run a filter on inbox as currently it is not sending messages that are already there

    Please createa a batch or something that can run a filter on inbox as currently it is not sending messages that are already there

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    1 comment  ·  Settings  ·  Admin →
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  10. replying to long threads often fails with unknown error

    Fix the errors with long threads failing with unknown error. Either give some clarification as to why it's failing, or fix the bug. After retrying 5-6 times, it usually works so it's not an issue with the thread or recipients

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    Hi, we'd like to hear more about this issue. Could you please contact us at help.yahoo.com so we can look into it? We're also available on Twitter @YahooCare.

  11. Arrange contact list by last name

    Give us the option to list our contacts by last name first. Listing by first name is extremely awkward when you are looking for someone.

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    0 comments  ·  Contacts  ·  Admin →
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    1 comment  ·  Contacts  ·  Admin →
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  13. Yahoo your not sending me a code to add contact email to my account how can I get you to send me a code I jnow you know the account I have f

    Yahoo your not sending me a code to add contact email to my account how can I get you to send me a code I know you know the account I have on my profile

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    1 comment  ·  Compose  ·  Admin →
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  14. Simplify login process

    I have to login through ATT for att.net. I keep getting a page that says my login failed due to too many failed login attempts. Then I have to go through a "forgot password" procedure to restore my account and be able to login. The problem is with ATT. having to go through them and then they handoff to Yahoo. Just let Yahoo handle the login procedure.

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    1 comment  ·  Admin →
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    Hi. Due to contractual agreements and the nature of your issue, you'll need to contact AT&T for a resolution. When contacting AT&T support, it is very important that you provide your full AT&T email address so that they are able to successfully locate your account in their system. Here's how to contact them: https://help.yahoo.com/kb/account/sln25426.html 

  15. "Light" theme setting

    Its hard to read the subject of the email tabs when it is set to light theme.

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    0 comments  ·  Settings  ·  Admin →
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    We're sorry to hear about your experience and we'd love to help you troubleshoot this. Could you please contact us on help.yahoo.com and give us more details? We're also available on Twitter (YahooCare) and Facebook (Yahoo Customer Care)

  16. Mistakenly reported as spam

    I mistakenly reported a sender as spam and now are not able to receive email from them, as they're not even going to my spam folder. I contacted Yahoo Support and they said there is no way to undo this action and suggested I post this request in this forum.

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    2 comments  ·  Other  ·  Admin →
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  17. too many redirects when trying to access email

    I get too many redirects when trying to access my email

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    11 comments  ·  Errors  ·  Admin →
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    It can be frustrating when websites don't work the way they're supposed to. If you're unable to access a Yahoo website, but others load just fine, you may be experiencing a DNS issue.


    What is a DNS?

    DNS stands for "Domain Name System." It's a necessary part of accessing the internet. When you type the name of a URL into your browser bar, a DNS will translate that address into a numerical IP to connect you to the intended site.


    How do I resolve a DNS error?

    Try accessing the website on another browser or device. If this resolves the issue, you'll just need to make sure your preferred browser is supported and updated to the latest version.

    Try accessing the website from another internet connection. For example, if you've been trying to reach the site on your Wi-Fi connection, switch to cellular data on a smartphone.

    If the troubleshooting…

  18. stop screwing with my incoming emails

    return to old yahoo email! not receiving any emails for days! leave well enough alone it not broken don't fix it!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

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    0 comments  ·  Other  ·  Admin →
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  19. The last few days I have had to get a confirmation code by SMS while logging in. That is not acceptable. I do not own a smartphone.

    I do not own a phone that can get SMS messages. I have to borrow from a neighbor. This is not acceptable. How can I login without having to get a confirmation code every time?

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    Hi there. If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This helps protect your account from unauthorized access. You may be prompted to get a verification code on your Yahoo app, recovery phone number, or recovery email address for any of the following reasons:

    • Yahoo notices suspicious account activity.
    • You're using an unfamiliar browser or device.
    • You're traveling away from your usual location.
    • You sign in while using a VPN or a proxy server.
    • You've logged in with a private or incognito window.
    • There are many attempts to sign in with incorrect passwords.
    • The "First time signing in from this device" message appears.
    • You've cleared your browser history or data cache including cookies.


    More details here: 

    https://help.yahoo.com/kb/fix-issues-receiving-verification-code-sln3139.html


    Thank you, 

    Yahoo team



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    How important is this to you?

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    If there's something unusual about your sign in or recent activity, we'll ask you to go through another verification step after you've entered the correct password. This helps protect your account from unauthorized access. You may be prompted to get a verification code on your Yahoo app, recovery phone number, or recovery email address for any of the following reasons:

    • Yahoo notices suspicious account activity.
    • You're using an unfamiliar browser or device.
    • You're traveling away from your usual location.
    • You sign in while using a VPN or a proxy server.
    • You've logged in with a private or incognito window.
    • There are many attempts to sign in with incorrect passwords.
    • The "First time signing in from this device" message appears.
    • You've cleared your browser history or data cache including cookies.
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