New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to help shape the new Yahoo Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.

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  • Hot ideas
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  1. I want to switch back to old mail, new mail is too big of a headache!!

    Switch back to old mail new mail is very aggravating!!

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  2. go back to the email page i had before this awful new page, i hate it with a vengeance.

    go back to the email setup before this new setup, it is awful, i hate it with a vengeance, yahoo has gone from very good email page to the most horrible email page possible, give us an option to go back to our previous email setup, regards from a very annoyed user, brian mccreanor.

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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  3. To: Yahoo! Inc. Jan 9 at 5:44 PM I want my previous Yahoo mail please, please, please. The type is to small

    Lee M**t <l*****@yahoo.com>
    To:
    Yahoo! Inc.

    Jan 9 at 5:44 PM

    I want my previous Yahoo mail please, please, please. The type is to small to read on my lap top. I have yet find the up or down arrow to go to previous email. When I open a email I want to see a full page. Please go back to the old email.

    Lee Mundt

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  4. It happened again!

    It happened again! I had 17 items in my 'trash' folder, but YaHoo! apparently decided to delete four of them, because I now only have 13 items in the folder. Why does YaHoo! have the authority to decide when I delete something from my 'trash' folder? Now I've lost data that I might have wanted to save in another folder (pending subsequent e-mails).

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    2 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    By default, both the Trash and Spam folders empty monthly to keep your account tidy. The trash deletion frequency can’t be changed. We apologize for the inconvenience and recommend saving the info in a different folder if you may need it in the future.

    Thank you!
    Mail Support

  5. Why do the geniuses at Yahoo (?) think it's wise to change something that is working? Just go back to the system of 2/3 years ago and die!

    Why do the geniuses at Yahoo (?) think it's wise to change something that is working? Just go back to the system of 2/3 years ago and go do something useful for a change. Not everyone likes change merely for the sake of change. The new system sucks bigtime and even the Classic System is not nearly as good as it was 2/3 years ago. And after a user finally gets used to working with a "new" system, it changes again. Bummers! And the Yahoo response of "go back to the classic email system" is NOT the old system, it's…

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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
  6. i DO NOT WANT MAY YAHOO MAIL CONNECTED WITH FACEBOOK, AND NO NOTIFICATIONS FROM FACEBOOK

    I GET TOO MANY NOTIFICATIONS FROM FACEBOOK IN MY YAHOO MAIL,I SUGGEST TO HAVE THOSE TWO ACCOUNTS SEPARATE ,WITH NO CONNECTIONS

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    7 comments  ·  Conversations/Threads  ·  Flag idea as inappropriate…  ·  Admin →
  7. Cut the bull... and get us back to normal ..

    Go back and fire some people...

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    1 comment  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  8. Email sent to me is taking days to reach my Inbox. Please investigate.

    Email sent to me is taking days to reach my Inbox. Please investigate.

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    1 comment  ·  Performance  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    Hi there!

    A member of our customer service team would be happy to help you resolve this, please visit help.yahoo.com or forums.yahoo.net for further assistance.

    Regards,
    Mail Support

  9. Search does not work properly. Tried to filter by Starred. Nope.

    Make Search work properly, and more robust. Let search be searched/filtered/sorted.

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    4 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  10. Mail Preview does not work

    Anytime I try to preview an attachment the first page is not visible. I have to download the attachment to view. Such a hassle. Fix it please.

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
  11. Sometimes the right side of an email is cut off preveting viewing and printing.

    Right side of email is cut off preventing viewing and printing.

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    1 comment  ·  Printing  ·  Flag idea as inappropriate…  ·  Admin →
  12. Messages lost after update!!

    Today (5-Jan-18) you've made some changes... and I've lost ALL my messages. Those from INBOX... those SENT... I don't know if I will be able to follow some works if I can't retrieve them again.
    Where are they?

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    4 comments  ·  Folders  ·  Flag idea as inappropriate…  ·  Admin →
  13. where is the spam folder, and the trash folder? I want to see what is about to vanish.

    where is the spam folder, and the trash folder? I want to see what is about to vanish.

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    The Archive, Trash and Spam folders are under “More” beneath your Sent folder in the left hand column.

    Thank you!
    Mail Support

  14. Format

    the new format is not user-friendly...I want the old format....please restore it for me at the earliest

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    0 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →
  15. Contacts icon does not work. "To" link for contacts does not work either. How do I add new contacts?

    Contacts icon does not work. "To" link for contacts does not work either. How do I add new contacts?

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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
  16. THE CITIES YOU SHOW FOR THE NEAREST TIME ZONE LOCATIONS ARE OVER 1,000 MILES FROM ME. i LIVE IN THE SOUTH, BUT i NEVER SAW A CITY NEAR ME.

    WHY ARE NO SOUTHERN CITIES LISTED TO CHOOSE FROM WHEN SETTING MY TIME ZONE? i LIVE IN THE SOUTH, AND THE CLOSEST CITY FOR ME TO CHOOSE FROM WAS IN CALIFORNIA, WHICH IS NOT IN MY EASTERN STANDARD TIME ZONE. i DON'T UNDERSTAND THIS. THE CLOSEST BIG CITIES NEAR ME FOR EASTERN STANDARD TIME, ARE ATLANTA, GA. AND KNOXVILLE, TN. PLEASE EXPLAIN. THANK YOU.

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    3 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
  17. how to back mail box back ? didn't showing

    how to back mail box back ? didn't showing

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    9 comments  ·  Flag idea as inappropriate…  ·  Admin →
  18. Adobe Flash Update. And it has a virus.

    After I've been in my email for a few minutes the screen goes to Adobe Flash Update. And it has a virus

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    2 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →
  19. Put the 'Contacts' tab back please!

    Put the 'Contacts' tab back please!

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    3 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →
    Responded  ·  Product Support responded

    You can access contacts by clicking on the icon on the upper right side (rectangle with three small squares). This will open Contacts in a new tab of your browser in the classic mail look.
    You can also access your contacts by clicking on To, CC or BCC when you are in the compose, forward or reply mode, or by going to contacts.yahoo.com.

    Thank you!
    Mail Support

  20. I can't change the name on my account. I have gone into Personal Info page & changed the name,but the wrong name still shows when I email

    I can't change the name on my account. I have gone into the Personal Information page and changed the nickname and my name, but still the wrong name still shows when I send an email.

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    21 comments  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →
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