New Mail
Here are some guidelines for using this forum:
- Please search and vote before posting! If your idea (or an idea very similar to yours) has already been posted, please vote for it. Duplicated ideas may be moved.
- This forum is for feedback and ideas only. Unfortunately, we cannot provide support here. For support, please visit our help site.
- Please do not post personal information (such as email addresses, phone numbers or names) on the forum.
The Yahoo product feedback forum requires a valid Yahoo ID and password. If you do not have a Yahoo ID or the password to your Yahoo ID, please sign-up for a new account.
If you have a valid Yahoo ID and password, follow these steps if you would like to remove your posts, comments, votes, and/or profile from the Yahoo product feedback forum.
2998 results found
-
What the **** happen to my inbox???
I ve just login yahoo mail after quite some time and yahoo just deleted my whole inbox without any notification?
Pls let me know if this is an error or not???
If you have not accessed your email account in a long time, most probably it has been purged.
-
Yahoo email is unsafe and insecure all the time. Tried to fix the issue but its still insecure.
Make yahoo mail secure. Its insecure most of the time.
Please clear the browser cache and cookies. If the issue persists, try using a different browser.
-
why have you added my single alias 2 times? I DID NOT DO THIS. I cannot delete, or I will lose previous emails. Please sort this out.
Hi, Why have you added my single alias (I only have 1) 2 times? It's the same alias. I only have 1. You, YAHOO, have somehow listed my single alias, that is the only one I use, 2 times. I cannot remove 1 of them, which you ask me to do, becuase I would lose previous emails to or from my alias. PLEASE SORT THIS OUT YAHOO. I DO NOT WANT TO LOSE PREVIOUS EMAILS TO OR FROM MY ALIAS. YOU HAVE ADDED MY ALIAS TWICE. IT WAS ONLY ADDED BY MYSELF, ONE TIME. I CANNOT FIX THIS MYSELF, AND…
To delete an alias, please refer to this article: https://help.yahoo.com/kb/SLN29287.html
-
I have been usiong yahoo over twenty years till now, but I have to say his new edition email is really poorly designed.
When trying to replay to a sender, you would found it always replay to yourself. The email is not well arrayed, when click one of the earlier email and tried to replay to sender, you would often lost the mail. I understand the designer tried to compose everything in one folder but it seems that many things not so clear and not well designed. I would prefer the earlier edition. Hope you can change this soon.
Have you tried general browser troubleshooting or a different browser? If not, please try these steps to fix this issue: help.yahoo.com/kb/sln2891.html
-
Please follow the steps from the following help article:
-
How can I mark a read message as unread in new mail?
You can improve new mail by going back to Classic Mail. Your upgrade was all downgrades. I can't see how to mark a read message as unread, which is how I flag messages that I will need to go back to. I have clicked on every icon, I believe, but can't find a way to do it. Classic made it easy by right clicking on the message.
To mark an email as unread check the box next to the email and press the “k” key on your keyboard or click on the More menu ( three dots above the mail list) and select Mark Unread from the drop-down menu.
-
Make it secure. And more visually attractive.
I'm not impressed with the forced new look on email. And the web address line continually says Not Secure. Really, Yahoo? Of all the things I do online, I EXPECT my email to be private AND secure. So far, when I close out of the new email page, I need to shut Yahoo down and restart it to see the front Yahoo news page. Rather underwhelmed with the "improvements" so far. Making Google mail seem more attractive. I feel like it has gone from steak dinner to cotton candy.
Please try clearing the browser cache and cookies and if the issue persists try using a different browser.
-
jitter
When navigating an email, i.e. scrolling to position a link in order to click on it, the view jumps back up to the top of the email. Totally annoying! There is no "Switch to Basic" in Settings>More Settings.
If you still find that the issue is happening, please see this help page for troubleshooting:
https://help.yahoo.com/kb/new-mail/fix-problems-mail-sln28075.html?impressions=true
Thank you!
Mail Support -
Incoming mails has blocked!
I've got an email saying that my incoming emails have been stopped as it's on a Mail Security Service have temporary blocked all your incoming mails ✉, because we detected fraudulent and spam activities from your mail box to some blacklisted email address.
I know that this is a spam and that I should just ignore it as it might damage my computer or someone might hack into my Yahoo account. Here is what it says.
Yahoo rabbanimohammadali@yahoo.com
May 28 at 10:33 PM
Dear User,
Mail Security Service have temporary blocked all your incoming mails ✉, because we detected fraudulent…
That is not an official Yahoo email. Please mark it as spam and make sure you do not click any links or download attachments. You can use the following help article to recognize official Yahoo communications: https://help.yahoo.com/kb/SLN2070.html
-
Why did you put the "Let's Go" on the opposite side of the screen from the login box? WHY
Inconvenient Login
In order to sign in to your account please go to mail.yahoo.com and type in your username and password.
-
Try to see how many other people are actually in my email using my things and my name besides me. They forever switch their mail with mine.
I'm seeking 56 copyrights that were listed in lumen data 2 months ago. I've located only a few. 1994 ,2019 ms and yahoo and aol as well as windows live.
If you need to find an email fast, searching your mailbox is the way to go. Enter simple search terms in the search bar or locate hard to find items using Advanced Search: https://help.yahoo.com/kb/sln16065.html
-
Have the email app and the desktop site communicate.
I received an email and viewed it on my phone's app within minutes of it being sent. I logged into my desktop and then into yahoo and the email is not there!! Its been two hours!
Try removing and re-adding the account using IMAP settings.
help.yahoo.com/kb/SLN4075.html
-
access contacts
I need to delete contacts that are no longer valid. There is no way to access the contact list. How about making contacts easy to find and change
To access your contact lists:
- Click on the contacts icon in the upper right ( just to the right of sort)
- From there you will be take to all of your contacts.
- Click on lists to access your lists
- From the list named click on the down arrow to the right to switch which list you are viewing
- Click Edit to modify the list.
- Click the x to remove someone from a list
- To add someone type in their name or email address under Add Contacts.Thank you!
Product Support -
very unhappy
get rid of the disappearing scroll bars....I can't get mine to work most of the time....hate, hate, hate!!!! going to leave yahoo if not fixed real soon!!!!!!
Try clearing the browser cache and cookies. In case the issue persists, please use a different browser.
-
Not sure where to ask this but I want to get a record of all emails sent to or recieved from one addrress over a couple of years how do I do
No idea just want to know how to access information easily.
To find all emails from a certain address, please use the search feature in Yahoo Mail: https://help.yahoo.com/kb/SLN16065.html
-
I go to delete an e-mail and it brings up the letter. Icons too close together!
I go to delete an e-mail and it brings up the letter. Icons too close together!
You can click the check box next to the email and use the Delete function on the top of the mailbox list.
-
I lost all of my mails
I don't know what happened, but today I noticed that all of my mails have disappeared.
(I noticed a pop-up which mentioned something about "... 12 months...", but -for once- I didn't entirely read the message and just closed it)Somebody has an idea what could have happened?
If you did not sign into your account within 12 months the account is deactivated and the mailbox purged. Unfortunately, the missing emails cannot be recovered.
-
Make settings easier to navigate
How do I turn off the suggested email recients?
I'm writing in the body of an email and the recipient email suggestions box pops up!
WHY?
I want to turn it off but I cannot see any setting for this.
I need to turn this feature off RIGHT NOW.We are unable to replicate this issue. The contact suggestion box appears only if the cursor remained in the To field. Please make sure you click in the email body and type after that.
If the problem still occurs please clear the browser’s cache and cookies or try using a different browser.
-
The related documents that you sent as a reference in recovering my emails is not applicable considering that I have not deleted all my mail
Your reference materials for mail recovery is not applicable to my situation. I have not deleted all my mails. It was lost when you change the version of yahoo. Please recover all my mails.
I recommend that you switch my account to the previous version of yahoo.
If an account is unused or dormant for 12 months, it is deactivated and its emails are deleted, more info here: help.yahoo.com/kb/SLN2018.html
If this does not apply to you, You can try doing a search or doing an email restore if the email was deleted in the past 7 days.
help.yahoo.com/kb/SLN2552.html
In case you are using a mail client such as Outlook or the Native mobile app, emails may be deleted by that third party client. We do recommend accessing your mail via yahoo.com or the Yahoo Mail app to avoid this issue.
-
To see your blocked addresses, go to Settings-More Settings-Privacy and Security.
- Don't see your idea?