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Welcome to our Yahoo Mail feedback forum! This is a place for you to provide feedback on Desktop for Yahoo Mail. 
We review the most popular, feasible ideas from this forum.


**Please do NOT post about the newly designed Yahoo Desktop. It will be deleted. Instead post it here: https://yahoo.uservoice.com/forums/962180-new-yahoo-mail


**Please do NOT post about Account, Password, or Login Issues here. It will be deleted. Please contact our Customer Care team at help.yahoo.com

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1761 results found

  1. Don't force us to use it. Explain changes

    I do not see how to change my type size or style, add imogees or many other things that were clear before. I want the old email back. Not an improvement on any level that I can see.

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    0 comments  ·  Compose  ·  Admin →

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com

    Thank you!

  2. grey gray

    You broke something in desktop mail.

    After the initial message sent to or received from someone, bits and pieces of replies in the same string end up subsequently being greyed out in very faint, light grey font, to the point where the text is not even readable.

    To fix this, I have to keep selecting all prior messages, and changing the font back to black.

    I believe it is sometimes - but not always - related to when a cut/copy/paste has occurred.

    What have you guys done? This isn't a design suggestion. It's trying to get proper, basic functionality back.

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    0 comments  ·  Other  ·  Admin →
  3. I find it really hard to access my calendar & make sure it is synced across all of my devices

    I am finding it difficult to locate the Yahoo calendar & add an appointment/event to it. In addition to that I don’t believe it is syncing across all devices & that is just weird coming from using Google. Google was seamless. The calendar is not accessible when I log in to my regular email when it should be a tab on the side like the other items. Then to go from my iPhone to my iPad tablet I don’t see the calendar events that I managed to get added to my calendar. Also, adding an event on my iPhone is…

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    0 comments  ·  Calendar  ·  Admin →
  4. Help me to remove an unwanted email

    After getting rid of cookies and history I unwittinly opening a duplicate yahoo account which I can;t get rid of.

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    2 comments  ·  Other  ·  Admin →
  5. Lost all my draft messsages

    I was surprised to check my draft message now and it was empty. I would like if it can be restored back

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    1 comment  ·  Drafts  ·  Admin →
  6. yahoo sucks

    why would I ever pay yahoo any money. about 12 years ago, suddenly about 1/5th of all my outgoing emails were not going out. I did everything possible to get help, without ANY help. Even wrote to the CEO without any reply. Unfortunately I pay Yahoo for my domain which I'll finally get off my butt and figure out how to transfer to another organization that has some sense of responsibility. clear enough?

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    1 comment  ·  Other  ·  Admin →

    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com

    Thank you!

  7. We're glad you're here

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    2 comments  ·  Contacts  ·  Admin →

    Hi there,

    Please note that this is a product feedback forum and cannot be monitored for support issues. The best place to start for support issues is on our help site at help.yahoo.com.

    If your issue relates to account key, please see the following help article:
    https://help.yahoo.com/kb/postmaster/blocked-yahoo-mail-sln24439.html

    If you cannot access an old phone to receive the Account Key, use a desktop computer to send the Account Key to your alternate email:

    - Go to the Yahoo sign in page.
    - Enter your email address | Click Next.
    - Click I don’t have access to this phone and you’ll see your alternate email.
    - If the email is correct, click Yes, send me an Account Key.

    Thanks,
    Mail Support

  8. After how long time you will delete forever all spam emails in spam folder?

    After how long time you will delete forever all spam emails in spam folder?

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    0 comments  ·  Other  ·  Admin →
  9. EMAIL EDITOR

    TURN OFF AUTOFILL THAT DOES NOT SPEAK ENGLISH NOR HAVE ANY IDEA WHAT I AM GOING TO TYPE

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    0 comments  ·  Compose  ·  Admin →
  10. Offers in your email

    Offers in your email causes the app on Android just hang and gets stuck even when on wifi i have to quit the app and sometimes that does not help.

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    0 comments  ·  Performance  ·  Admin →
  11. Email Not Received

    Dear Team,

    We are experiencing issues receiving customer emails on our (KRYFS.COM) domain. To resolve this, we kindly request that you whitelist the following domains:

    Domain: - tbeaindia.com
    Email Id: - gokul.rana@tbeaindia.com

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    0 comments  ·  Compose  ·  Admin →
  12. Unread emails

    Unread emails that were located in my inbox use to be easy to access and read . Since the upgrade every email that is in my spam and trash folder appear in the unread folder. I have lost more emails in the last few weeks than all my years with Yahoo

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  13. Issue with calendar. The events in calendar shown are from last year and current events are not showing

    Issue with calendar. The events in calendar shown are from last year and current events are not showing.

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    1 comment  ·  Calendar  ·  Admin →
  14. Privacy Dashboard - will not open, generates error, multiple browsers

    Privacy dashboard not working - select Privacy Dashboard, select Yahoo service and an error page is displayed, Safari, Chrome and Firefox on MacOS

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    0 comments  ·  Settings  ·  Admin →
  15. Old mail not working the same

    Yahoo no longer remembers my settings. I have to reset the look-n-feel settings every single time I log in. Also, the 3rd party app that I use to check for new emails no longer can access yahoo email. Please put these 2 features back.

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  16. I am not in the area you say I am therefore all the ads come through for that area. Specifically: When the PC opens up you have me located

    I am not in the area you say I am therefore all the ads come through for that area. Specifically: When the PC opens up you have me located in Thousand Oaks where I occasionally visit but do not reside in. I am almost always in Topanga, CA when opening the computer, TV, phone, etc.

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    0 comments  ·  Settings  ·  Admin →
  17. Desktop mail errors

    I've been using yahoo mail for years. In the last month, desktop email is not working consistently. It hangs up after performing some action and/or refreshing a folder/inbox. I'm not paying to report the issue. If it's not fixed in a week, I'll stop using yahoo.

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    0 comments  ·  Errors  ·  Admin →
  18. Outdated options

    I need to see the file size of my emails. I've called support and they say, it's not an option. I have both Outlook and Gmail accounts and they have way more options. Why is there little to no settings for what you see to enhance productivity? I really don't want to transfer my emails.

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    0 comments  ·  Settings  ·  Admin →
  19. stop autoforwarding

    My email has suddenly STARTED autoforwarding to a gmail account, and all the instructions on how to stop it are not valid. I don't want this, I didn't ask for it, so how do I stop it? Setting, More Settings, Mailboxes, email address, Autoforwarding only gives me an option to subscribe to Yahoo Mail Plus, nothing to stop the autoforwarding.

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    0 comments  ·  Performance  ·  Admin →

    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team


  20. Not seeing responses or likes to my comments.

    I have checked my filters and all other settings that have not changed, but I am not receiving a response to comments in my mailbox.
    I can see them in the comment section, but not directed into my mail.
    Something has changed, but I don't believe it's on my end.

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    1 comment  ·  Other  ·  Admin →

    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team

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