New Mail



Welcome to our Yahoo Mail feedback forum! This is a place for you to help shape the new Yahoo Mail experience. We review the most popular, feasible ideas from this forum to make positive changes to your Yahoo Mail.

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  1. display images

    I can't view any embedded images in my email. I checked the button in security to "Show Images except spam" and I have no show images button. How can I get these to automatically display?

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    7 comments  ·  Errors  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there,

    Please note that our engineers are aware of this issue and are working on it.

    We have found that many of our users who are experiencing this issue are Comcast Xfinity customers and a recent security update has disabled images in email by default.

    Customers have reported that temporarily switching off Protected Browsing in the Xfinity xFi app resolves the issue. Please see details about this service here under “Security – Protected Browsing”:

    https://www.xfinity.com/support/articles/xfi-advanced-settings

    Please contact Comcast support for further info about the service and only make changes to it if you are comfortable doing so.

    Thanks,
    Mail Product Support

  2. WHY ***** around with the calendar!?!?! It was the only thing that still works correctly!!!!!

    So, I can no longer receive a text from my calendar?
    It's been working fine since 2000.

    I warned everyone: First the email, then the address book were both screwed with and they aren't working right. Now the calendar. WHY DO YOU THINK change is needed??????

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    0 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com

    Thank you!

  3. why can't we contact yahoo support

    Why isn't the recent activity area populated with alerts from logins I've denied ?

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    1 comment  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

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  4. Yahoo screws up its Calendar

    Could Yahoo get any worse??? Now it has screwed up its Calendar! No wonder everyone is leaving Yahoo Mail for other services!!!

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    0 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com

    Thank you!

  5. Don't force us to use it. Explain changes

    I do not see how to change my type size or style, add imogees or many other things that were clear before. I want the old email back. Not an improvement on any level that I can see.

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    0 comments  ·  Compose  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com

    Thank you!

  6. i cant check my spam folder without yahoo+ what kinda bs is that???

    bring back basic functionality without having to pay

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    2 comments  ·  Navigation  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  7. yahoo sucks

    why would I ever pay yahoo any money. about 12 years ago, suddenly about 1/5th of all my outgoing emails were not going out. I did everything possible to get help, without ANY help. Even wrote to the CEO without any reply. Unfortunately I pay Yahoo for my domain which I'll finally get off my butt and figure out how to transfer to another organization that has some sense of responsibility. clear enough?

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com

    Thank you!

  8. We're glad you're here

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    2 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there,

    Please note that this is a product feedback forum and cannot be monitored for support issues. The best place to start for support issues is on our help site at help.yahoo.com.

    If your issue relates to account key, please see the following help article:
    https://help.yahoo.com/kb/postmaster/blocked-yahoo-mail-sln24439.html

    If you cannot access an old phone to receive the Account Key, use a desktop computer to send the Account Key to your alternate email:

    - Go to the Yahoo sign in page.
    - Enter your email address | Click Next.
    - Click I don’t have access to this phone and you’ll see your alternate email.
    - If the email is correct, click Yes, send me an Account Key.

    Thanks,
    Mail Support

  9. BETTER CUSTOMER SUPPORT

    BETTER CUSTOMER SERVICE ON UNDERSTANDING CUSTOMERS WHE DISCUSSING ISSUE WIT E-MAIL ACCESS. I GOT NO SUPPORT

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    2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  10. Contacts bug

    There appears to be a major problem when trying to add new contacts. Only the first line shows. I find this VERY frustrating and would like yahoo to rectify it!

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    0 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  11. Ada.Fritsch@yahoo.com does not work

    My yahoo does not work **@yahoo.com

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    5 comments  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team


  12. Removed stock information. why because did not buy upgrade $$$ per month?

    Ater thirty years with Yahoo this the first time I wished to speak to a representative no way to do so and at help I was asked to pay $4.99 p/Month for Stock page. To say I am disappointed and discussed would be an understatement! My reason wanting to speak to a representative Financial section: For years I have listed my stocks and all the pertinent information pursuant to each stock. Of late appearing a request I purchase an upgraded system per stocks. I do not need nor want. The solicitation page will not let me proceed unless I agree…

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    2 comments  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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  13. Allow emails that are sent to my googlegroup to appear in my Yahoo Inbox even if they are not formally entered as Yahoo contacts in my Yahoo

    I participate in a GoogleGroup. Since at least last July, I have not been receiving a copy of emails that are sent to that group UNLESS the sender is in my Yahoo Contacts. How can I get Yahoo to honor my googegroup and allow me to receive emails that are sent to it?

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    2 comments  ·  Contacts  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there, I’m sorry to hear that! We’d like to further investigate this, can you message us directly on Twitter at @YahooCare or on Facebook on our Yahoo Customer Care page? In case you do not have a social media account, please contact us at help.yahoo.com

    Thank you!

  14. Main Page Listing number of mail.

    Get rid of the number of mail. Mine says I have 27 when I have none.

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  16. make your program work with iOS and quit making system changes with no waring

    at least have support where you don't ask for credit card info to get some help on problem you re causing

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  17. help site

    The options on the help site are very restrictive. It is hard to give appropriate feedback when the options are so specific. There should be a section for "other" help requests that don't fit a specific category.

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    1 comment  ·  Other  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  18. How do I create the MX record for yahoo mail

    How do I create the MX record for yahoo mail

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    1 comment  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo team


  19. Please reinstate US Holidays as they were

    I recently posted that Father's/Mother's Day were missing, and you added them back, which is great. However, this morning dozens of new US Holidays are cluttering my calendar, and some of them don't seem legitimate or say things like "banks may be closed." How is "banks may be closed" a holiday? Is this some sort of prank played by an angry developer?

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    0 comments  ·  Calendar  ·  Flag idea as inappropriate…  ·  Admin →

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  20. help Me with this.

    Words no pictures that would describe what you talking about no pictures, to see what clothes look you might want no pictures. Of the groceries you want to buy just words where are all the images gone ?

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    1 comment  ·  Settings  ·  Flag idea as inappropriate…  ·  Admin →

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    Hi there, 


    Could you please message us on Twitter at @YahooCare or on Facebook at Yahoo Customer Care? We'd like to look more into the issue you're experiencing. In case you do not have a social media account, we are also available at: help.yahoo.com


    Looking forward to your reply! 


    Thank you, 

    Yahoo Mail team



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