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1515 results found

  1. We're glad you're here

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    1 comment  ·  Settings  ·  Admin →
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  2. please send how to retrieve my sbcglobal account. There are important emails which you locked me out of. (my husband has the same issue).

    Please help all of us retrieve sbcglobal account for persons you locked out of that account. we lost important emails! why! did you lock the sbcglobal accounts?

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    4 comments  ·  Errors  ·  Admin →
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  4. a different mobile number is auto generated in yahoo email id

    I see someone else's mobile number on my email ids auto-generate ID card. This is annoying and ridiculous. I urge Yahoo to immediately rectify this error and help to put my registered Mobile number with Yahoo on auto-generated email id.

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    2 comments  ·  Errors  ·  Admin →
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    1 comment  ·  Other  ·  Admin →
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  6. Can't get email from my laptop, only phone and ipad just get whirling arrows

    Can't get email from my laptop, only phone and ipad, just get whirling arrows . Other devices are fine. also getting weird yellow icon on the bottom telling me to check my time zone. If I tap it, go to whirling arrow heck. Help! Thanks.

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    1 comment  ·  Errors  ·  Admin →
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  7. no particular topic - just providing my thoughts

    As you have taken over cox.net e:mail, where can I find my cox list of e:mail addresses in your system and why do I keep getting unsolicited ads which I cannot delete immediately - and for which I don't want to pay an extra $5 per month for a premium to avoid seeing these ads

    Nor happy about this change - I had used cox.net for may years without problems and now am struggling to get the same level of service from Yahoo.

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    0 comments  ·  Contacts  ·  Admin →
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    Hi there, thank you for sharing your thoughts! If you're using the webmail (mail.yahoo.com) on a laptop or PC browser, you can see your contacts by clicking on the contacts icon, on the top right corner, near the Settings/gear icon. If you need additional assistance, please write to us on Twitter/X at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team


  8. verification code

    My son trying to enter his yahoo e-mail. However he can not receive verfiication SMS code to the mobile phone number he enter while creating his account. The reason for this is yahoo server expectedly add additional 0 (zero) at the begining of the number after our country code which is +90. Our mobile operator can not handle +90 0..... I think this is a bug of the yahoo security system. We tried to call the support center however they say we couldnt recognise your phone.
    I will be very pleased if you correct processing issue of the phone number.

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    0 comments  ·  Other  ·  Admin →
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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team


  9. OTP not receiving to my email

    Sir, I am not receiving some OTP from some important source emails which is very important for me. please help me to recover this problems. Thanks

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    0 comments  ·  Errors  ·  Admin →
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    Hi there, 


    I'm sorry to hear you're experiencing this login issue and I'd like to look more into it to help, please contact us on X/Twitter at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team


  10. Get rid of it and go back to the previous set up. I can't use the new mail on my phone because the size settings are ridiculous.

    Get rid of the new mail and go back to the previous settings. I can't use the new mail on my phone because the size settings are ridiculous.

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    1 comment  ·  Errors  ·  Admin →
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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on X/Twitter at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team


  11. HOW I CAN CONTACT WITH YOUR SERVICE CUSTMER

    how i can contact with your service

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    0 comments  ·  Errors  ·  Admin →
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    Hi there, 


    Please contact us on Twitter/X at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team


  12. Hi, it seems like one of your mailservers have been blacklisted. I have not received some emails that are sent and they are getting Error

    Below is the message they get when they email me. according to MXtoolbox this is missing DMARC check

    Error Details
    Error: 550 5.0.350 Remote server returned an error -> 552 1 Requested mail action aborted, mailbox not found
    Message rejected by: mtaproxy203.free.mail.ir2.yahoo.com

    Notification Details
    Sent by: DB8PR04MB6970.eurprd04.prod.outlook.com

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    0 comments  ·  Errors  ·  Admin →
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    Hi. Thank you for writing to us. Please be advised that Yahoo is protecting you by prioritizing authenticated email. The small business or domain that is trying to email you needs to update its DKIM settings/security with its email provider. We can help you inform the sender about the problem, but unfortunately, we can't directly fix the issue ourselves. Let the sender know there's an authentication issue on their end specifically with DKIM (DomainKeys Identified Mail).

    Recommend they configure DKIM for their emails. Direct them to go to https://learn.microsoft.com and search for Email Authentication in Microsoft 365. 


    They can contact Microsoft directly for DKIM setup assistance. We apologize for the inconvenience and appreciate your patience while Microsoft resolves this issue.

  13. incorrectly marked Spams

    This is regarding yahoo mail. Trying to find a way to ensure my domain's email are not marked spam.

    Recently, all the emails I receive with a specific domain in the mail (@sadaataid.com) are ending up in my spam folder. These may be forwarded mails (the domain in the "To" field) or sent from that domain address (in the "From" field).

    I happen to manage that domain, and I know that there aren't any unsolicited mails sent from those accounts. So I am not sure why Yahoo keeps classifying those as "Spam". What can I do to help fix this?

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    0 comments  ·  Errors  ·  Admin →
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  14. Predictive Text

    Need to disable the Predictive Text feature. How is this possible since I have yet to find anything to disable it?

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    0 comments  ·  Settings  ·  Admin →
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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team


  15. Update the app again.

    Since the update before last, the Yahoo mail app can't be logged into. I think it needs an update that will fix that.

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    0 comments  ·  Performance  ·  Admin →
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  16. Mail not marked as spam fixes

    I want the providers to fix mail checks so that the messages, despite not marking those addresses as spam nor blacklisting. I had some couple of messages that was supposedly to receive but they never release any.

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    1 comment  ·  Errors  ·  Admin →
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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team


  17. email address got blocked

    My company email address has been blocked by Yahoo globally, and we have problem communicate with our members who provide Yahoo email address. Can I get Yahoo's help to unblock our email?

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    0 comments  ·  Other  ·  Admin →
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  18. I have deactivated an account twice already and I am still get blasted at that account. ENOUGH.

    Follow through with your own operation. Also that account has a "past due for yahoo plus I never ordered purposely

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    0 comments  ·  Other  ·  Admin →
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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team


  19. contacts not deleting in yahoo basic

    A contact can be 'deleted' from the system but will still show up in the contacts list. The page also doesn't refresh when a new contact is added and if you manually refresh it sends the form again and duplicates the contact.

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    0 comments  ·  Contacts  ·  Admin →
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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team


  20. issue with yahoo mail

    my old profile pictures still showing on sending yahoo mail, I already updated it, but still my recipients seeing my old profile pic, what's happening.
    it's updated on my end but my recipients still seeing old one? please assist.

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    0 comments  ·  Other  ·  Admin →
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    Hi there, 


    I'm sorry to hear you're experiencing this issue and I'd like to look more into it to help, please contact us on Twitter/X at @YahooCare or on Facebook at our Yahoo Customer Care page. If you do not have a social media account, we are available at help.yahoo.com through the ''Contact us'' link. 


    Thank you, 

    Yahoo team


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