Missing E- Mails
In my inbox, Mails between 2nd July to 24th August 2018 are missing.
Can you please restore the same.
Regards
Srini
Here’s an article regarding finding missing emails: https://help.yahoo.com/kb/mail-for-desktop/sln4538.html
Also, be sure to check your Filters to see if emails are set to go to the Trash, Archive, etc.
https://help.yahoo.com/kb/SLN15994.html
Thanks!
Mail Support
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Christiani Landrau commented
Where are all my emails from 2018???? There are not in the trash???? Is this a virus???
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sunny romeo commented
Yahoo is the worst email account that I am using.
How you could delete my emails which I had since 2001 -
sunny romeo commented
My all emails are missing
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Mark Stroud commented
Where are my emails? I can see that many others have posted that they are missing emails. I too have lost important emails. Where have they gone.
I can see that emails exist somewhere as if I go to the search engine for a particualr email address it tells me how many there are and between whihc dates. I just can't see them / have access to them.
Is Yahoo doing anything about this issue?
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Bill Vergantino commented
I have been a loyal yahoo email user...almost twenty years and have been a Mail pro customer for about 5 or 6. I am missing months of emails, across all folders, and it is not related to user error. This has happened before, but most recently, I noticed it has happened for emails dated from approximately April 9 until August of 2018. I am in B2B software myself and am completely deflated by the missing email issue that appears to have happened to so many with so little interest exhibited by Yahoo to help and address the issue. In today's cloud infrastructure backup world, I couldn't imagine having an issue with my software and not do everyone in our power to help our customer retrieve the lost mail and fix the issue that appears to be causing this experience in the first place. However, I find myself helplessly hopeful that Yahoo will see this and attempt to assist a loyal customer. For the record, I do use the Yahoo Mail app on my mobile device in addition to regularly using Yahoo Mail pro online.
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Syahrizal Maulana commented
My email now at 11 September 2018 suddenly dissapeared. Before this, from 2 sep 2018 until 10 sep 2018 already missing by themselves. Please check it and restore the missing emails at inbox. Thanks
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John Stirrat commented
everything i archive goes missing why, if i cant archive important documents, then yahoo mail is no good.
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GAIL commented
WHY DOES ALOT OF MAIL GO TO ARCHIVE INSTEAD OF MY INBOX ?
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Fran Harrison commented
I've identified a bug whereby legitimate messages from different senders don't appear in New Mail. I've tried reporting it direct, but was told it wasn't your fault but the senders' faults, and when I persisted, the operative shut the call on me.
I have identified the issue: after trying all sorts, I switched back to Classic Mail - and there were all the missing emails, in Spam! Switch back, and they don't appear, in Spam or anywhere else. Back again to Classic, and there they are.
Since I've heard of lots of people losing some received messages, this would appear to be a wider problem than just me. Could you please investigate? Until it's solved, I'll be sticking to Classic Mail.
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SAMIR DE commented
I am not able to access my mail mail prior to 26.05.2016
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Alicia Augustine commented
I have been sent several emails that have never shown up in my inbox. I know they have been sent because others have sent me a screen shot of them. I am missing important emails that I need to respond to. How does this happen? What can I do to ensure that I get the emails I am supposed to receive??
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Steven Inhulsen commented
HERE'S AN IDEA, DON'T PUT MY MAIL IN THE TRASH WITHOUT ME EVER SEEING IT. LET ME DECIDE WHAT IS TRASH!!!!!!!!!!!!!!!
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Anonymous commented
How about I just have my stuff in my folders where I put it!!!!!!!!!!!!!!!!!!!!