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I mistakenly marked an e-mail as Spam

I accidently marked an e-mail as Spam and it wasn't Spam. What can I do? I want to keep receiving those e-mails and I'm afraid I won't now. Please help!!!

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Carol shared this idea  ·   ·  Report…  ·  Admin →
Responded  ·  Product Support responded  · 

The best way to resolve this is to mark the emails as “Not Spam”, that way you can train the spam filter to better identify important emails in the future. Also if you use a mobile device or email client to access your mail over IMAP, please check the Spam filters in that application, to make sure it’s not marking important emails as spam.

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  • Greg Smith commented  ·   ·  Report

    Yahoo mail is too aggressive in assigning incoming mail to Junk. Specifically any address to which I have sent mail should be AUTO MATICALLY white listed.

  • Theresa Bielawski commented  ·   ·  Report

    You recently started putting emails from sources I have received emails from many times in the past into my Spam folder. THEY ARE NOT SPAM. I have marked "Not Spam" many times on these emails, yet they continue to be funneled to my Spam folder. VERY FRUSTRATING!

  • Judit Illes commented  ·   ·  Report

    Because of this terrible email provider, Yahoo, I have missed out on job opportunities either because I never received the email (despite the other party providing proof of sending it) or it ended up in my spam folder – even after I had previously communicated with the person. I recently lost my job and am actively applying, but I missed out on TWO opportunities just in the last month due to this unreliable email provider. I am beyond furious. I am in the process of changing my email provider RIGHT NOW. I sincerely hope that such unreliable services will disappear soon.

  • [Deleted User] commented  ·   ·  Report

    This message was posted on all the spam that i can read. Yet the email I want get filtered.Yahoo is getting worse.

  • Mark Tognella commented  ·   ·  Report

    The fact that people have been asking for - literally - years for the ability to 'turn off your rubbish spam filtering' and you are ignoring them - for years - is a really bad look. I have to spend MY time every single day moving files back into the inbox. Do you even listen to these posts?

  • Robb Griffith commented  ·   ·  Report

    Your idiotic spam filter keeps sending legitimate emails to spam despite my constant "Not Spam" indication and moving them to my inbox. "Inbox" isn't an option in your filter settings either, so I can't create a filter that would solve the problem. And you refuse to offer support unless I pay for your not-really-functional product, even though you're already making plenty of money off me mining my personal data. Pure garbage.

  • ARPAN SHAH commented  ·   ·  Report

    Your email system becoming third class day by day. Many of my important emails went to Spam. Bank transactions, statements, market transactions and many other very important emails I am missing. I think I have to shift to Gmail now if it keeps happening.

  • Muthukumar G commented  ·   ·  Report

    First comes first, your spam filter does a good job (at least for me). Kudos for that.

    But it can be improved:
    1. At times, it marks valid emails as spam (for e.g.: banking statements/shopping information) even if similar non-spam e-mails have been delivered without issues. This happens even if the sender address/domain has been validated by Yahoo.

    2. As valid emails are marked as spam, please provide an option to search the spam folder (make it a separate name for this search if this interferes with non-spam mails). It is easier to search/filter out non-spam mails this way.
    In addition, it can also help in the search for spam mails and delete them easily (search and delete). This way we do not have accidentally lose the mails incorrectly marked as spam.

  • Vándor Zoltán commented  ·   ·  Report

    Let me switch off spam filtering! Or give full control of the filtering!

  • Ashutosh Sangle commented  ·   ·  Report

    Problem Statement
    We own a domain and the emails that we send to users that are with Yahoo users end up in the Spam folder. This happens even when we send an email to a single user.

    Diagnosis
    We have checked the SCL value of header of email that went into the spam folder - it is 1. It passes SPF, DKIM and the IP is also not black listed.

    if needed we can give the header.

    Proposed Solution
    We need a way that we can report to Yahoo that emails coming from our domains are legitimate as we cannot ask each user to mark our emails as not spam.
    Or
    Whitelist a domain name centific[dot]com

  • Roger Lippman commented  ·   ·  Report

    All mail to me from a certain domain ends up in spam. What can I do to prevent that?

  • Marcus Colonna commented  ·   ·  Report

    When I email my Yahoo account from my business email - they go to Spam every time. Gmail is totally fine. How can I correct this?

  • Eva Fernandez commented  ·   ·  Report

    Email from my close contacts gets sent to Spam, but every other email from any company will go straight into my Inbox. Not happy! Even contacts classified as my Favourites have gone into Spam. Unacceptable!

  • Sylvia Angelova commented  ·   ·  Report

    1. I have added all their emails to my address book
    2. I keep pressing "NOT SPAM" when their emails go to spam
    3. I'm corresponding with them for several years and YET

    you keep sending their emails to spam ?!?!?!

    Is Yahoo trying to get rid of its mail users and shut down Yahoo mail ???

  • Arturo Balderas commented  ·   ·  Report

    Stop sending the Politico newsletter to spam. I asked any times and you keep doing every day

  • Betty Stone commented  ·   ·  Report

    Missing very critical medical information. Fix it!

  • Michael Saito commented  ·   ·  Report

    your spam folder needs to be more accurate some of the email are not spam as they trusted sites are going the spam folder by mistake. when they expected that is why users getting as they expecting them as they coming from trusted site so you should be able recongize that as an antivirus already knows a trusted site. And sometimes people getting emails from other they expecting to from but they accidently going the spam folder and user do not know that thinking the user is sending them instead you should have a way to detect is routing from online so it go in the spam folder correctly not the other way around. just because an email looks suspicious do not mean they spam sometimes they just have more opened minded friends you cannot base a spam email by the context. you have to determine by if it is just routing into their email box the same way a cell phone does if not a user should report it is spam if you miss not the other way around you think it spam go there when the other person knows better

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