The Spam filter is moving emails that are NOT SPAM into the Spam. These are from addresses that I HAVE SENT EMAILS TO MYSELF! This is a major major failure of the algorithm, and actually has had some significant consequences for me in not realizing I had emails that were important.
I have gmail as well, and it will now be my main email from here on out. This is an inexcusable and unforgivable sin as a mail client. Occasional Spam slipping through the filter can be tolerated. Hiding important emails that are very obviously NOT spam is not tolerable.
Joseph Jaczkowski commented
Same problem, can't believe how widespread and no resolution or way to get help.
Gordon Semple commented
Yes, for the last few weeks the spam filter, which used to be very good, has gone daft. Mostly, it picks on emails from ac.uk, org.uk and gov.uk, which are all pretty safe domains unless they have been spoofed. Next on its hit list are acknowledgements of orders and notifications of dispatch, with no suspect content like requests for money.
Inconsistently, marketting material is usually left alone (correctly as it happens, because it's mostly stuff I've signed up for, but the spam filter doesn't know that and it guesses correctly).
The old filter worked well. How about putting it back until (and if) the new one gets fixed.
Shirley Acoustic Guitar Club commented
I've been getting this too recently. Something has changed in the last couple of months. Emails from contacts should never go into spam unless there's a good reason e.g. a suspect link.
Simon Myall commented
I agree, emails that would normally be filtered into folders going into spam is inexcusible.
St Nas commented
Same! Came here to complaint about this too!
I have emails from a housing association that are repeatedly marked as spams. I have repeatedly marked them as NOT spams and added the sender's email to my contacts but the next email I receive from the same address is again marked as spam. I have had other regular senders randomly going to either the spam folder or my regular inbox. Your spam algorithm definitely needs fixing! At least if an email address is marked once as safe by the user, it should not be flagged again as spam.
Amarnath M Pai commented
This happens every day. Mails in my contacts is going to Spam, even filters dont work....do I need to change you
Rajnee Kachalia commented
All my sent emails which in sent to my clients, associates and to others are going to spam mails in their inbox. Request to please check and sort the issue as my reply are going in spams of all associates.