Dont delete an account for inactivity for one year
One year is small time frame to mark account for deletion give it 3 to 5 years.
Jeffrey P commented
Even though the account was not actively used within a year, your end can just deactivate it and given notification to user to reactive it (at least an alert) but so far no pre-alert and account was deactivated and deleted all our emails silently. Other providers even allow deleted account to be activated back with all emails within it. Now I reactivated back the account and found out all emails gone. This is really make no sense as email size is so small and yet Yahoo chose to delete it. If want to delete it, why still kept the email account? I hope Yahoo can really think about this and restore back all our emails .
Drey Bautista commented
why would you delete emails!!!!!!!!!!!!!!!!!!!!!!!!!!!!! this is ridiculous i lost so many memories how could you have ever possibly thought this was a good idea?
Robert Barber commented
I lost my old account and there were very important emails. Has anyone heard of a way to get it back?
Evelyn Hill commented
Finally signed in.
Pia Hildebrandt commented
I am so mad that I want to sue them! Why did they do that without even a warning??? This should be illegal. I would have paid anything for keeping my emails. Is it possible to recover them??? It's heartbreaking.
Mongoose Burrito commented
I lost things I can never recover....thanks Yahoo, that was really messed up
Mike Mardini commented
no notification was given that this was happening. please tell me if there is a way to restore the email
Cate Muller commented
Now I know why I can't see anything in my inbox or files. Like others have already mentioned, there were messages from my mother who is no longer with us. I used my Yahoo account as a secondary address - if I had any idea my information was going to be wiped I would have saved or moved it. Why wouldn't you give a notification at least? I have my main email address in the account details. It's negligent to not let people know.
Brandon Sasser commented
Yahoo is officially the shittiest email and media company out there. They deleted 16+ years of my personal emails, on top of pictures, videos and documents of passed relatives that i can never get back. in order to contact yahoo, you have to either jump through a billion bs hoops to get ahold of someone, OR pay $5Usd for premium service. ******** Yahoo, how's that for premium service? i hope you all go bankrupt. Glad i switched to Gmail for my main email
Lorie Sherwin commented
I have been a long time user of Yahoo and deleting an account for inactivity for one year is unacceptable; especially since that wasn't a condition when initially signing up. You're competing with Google who doesn't do that and you will lose business in the long run as a result. Deleting information just because you update terms and conditions (like we have a choice?) doesn't mean we "truly agree" to it. I can understand deleting after 5 years of inactivity; but not one year. Life happens. People end up getting an illness and then have to go into recovery, so they don't log in for a while. I can understand archiving and compressing inactive accounts; but deleting information is completely unacceptable. This brings a trust issue. You're telling me not to trust your service because you are in control of my information, my receipts, my login information, documents, etc. Gone, poof, forever!!! Not right, not fair!
Laze Adams commented
This is an incredibly stupid idea, long term Yahoo user and now you've given me zero incentive to use Yahoo products ever again. Recover my email or delete my account, forever.
kj mon commented
Yep, I'm in the same boat here. I created the yahoo account long ago, and my grandpa was a big yahoo mailbox user. He recently passed away and I wanted to gather his messages, but I come here today, and everything is simply gone...
ChicaOTown Yay commented
So upset at Yahoo!!! This was my first email account when Yahoo started in the 90s and I was a teen! I had sooo much info from my past that was lost. I wish they would have posted warnings in media or something!! This is so Effing Messed up! Can I please have access and to save some old emails and files and then you all can delete again PLEASE?! I'm keeping active just to see if there is any response. Otherwise I am NOT using Yahoo for anything.
Who is reading this "feedback"?
Someone from Yahoo??
I found so many problems with it that i changed to gmail.
i have 25 years of experience + 15 years before the internet -era, general computer-usage
meshell leslie commented
my account was deleted also some mofo got on my computer and started bidding randomly on **** while i was in jail and i paid premium for my account it was email@example.com lost pics from childhood my birth parents sent me and buisness contracts contacts and everything that could have cleared my name without warning
meshell leslie commented
some of us go to jail or get in bad relationships and cant access them
Nathan Geering commented
I really hate Yahoo for deleting my account! I did not receive any warning before they did it. It's not like I never sign into my account. I just don't do it often enough, apparently. So ***** Yahoo! I'll keep using my ancient Hotmail and Gmail accounts. They have never done anything like this to me.
Ajitha Sekar commented
Dont delete an account for inactivity, it is very very worst idea and we are suffering a lot to recover the backup mails..I'm really frustrated.
Please be responsible on the user account and instead of deleting the mail, do archive.It would be better.
Please provide steps to recover the deleted mails.
Christina and Rivera commented
so ****** of them to delete all of our stuff- i had pictures of my kids that are now lost and no way to ever get this info back-really makes me never want to even use this email again-thanks a ******* lot
Wendy Priddy commented
I am so mad! The account Yahoo took it upon themselves to delete was used for High School Reunion's. They don't happen every year. If I was notified it was going to be deleted I would have sent it an email. It has been 5 years since our last reunion. Now I will have to TRY to recreate this account. SO FRUSTRATED!!!!!