Password Recovery or OTP Emails Shouldn't Be Disabled for Recovered Accounts
I am writing to express my deep concerns regarding Yahoo's recent decision to discontinue password recovery or OTP emails for recovered accounts. This policy has had a significant negative impact on many users, myself included, and I urge Yahoo to reconsider this decision.
As a long-time user of Yahoo, I remember the platform's immense popularity in the 90s. Yahoo was a pioneer in the internet revolution, providing reliable email services and a host of other valuable features. However, recent policy changes, particularly the decision to stop password recovery or OTP emails for recovered accounts, are driving users away from the platform.
This decision appears to be both impractical and unfair. Users who have successfully recovered their accounts are now unable to receive crucial security codes necessary for accessing their accounts. This situation has left many of us in a frustrating and helpless position, unable to access important emails and services that we have relied on for years.
It is disheartening to see Yahoo, once a leader in the digital space, acting in a manner that seems more like moral policing rather than providing user-friendly solutions. Thousands of users have complained about this issue, yet it appears that Yahoo has turned a deaf ear to our concerns. This policy not only affects individual users but also damages Yahoo's reputation and popularity. In an age where customer-centric policies are key to retaining user loyalty, this decision is pushing users towards alternative platforms that offer more practical and supportive account recovery options.
I urge Yahoo to reconsider this decision as soon as possible. Reinstating the ability to receive password recovery or OTP emails for recovered accounts would demonstrate a commitment to user satisfaction and security. It would also help restore Yahoo's image as a user-friendly and reliable platform.
Thank you for your attention to this matter. I hope that Yahoo will take swift action to address this issue and provide a more supportive experience for its loyal users.
Trivedi Piyush
shared this idea
