Conversation View
Reading and responding to emails within a chain is almost entirely unusable. You don't need to include the entire chain of responses with every reply it makes is so confusing and unreadable.
Olan Blount
shared this idea
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Angela Komanovsky
commented
The new Yahoo Mail layout is incredibly frustrating to use. Email threads are difficult to follow, especially when there are multiple replies—they're not shown in proper chronological order, which makes conversations very confusing. It’s also not intuitive to figure out how to reply or navigate within a thread. Overall, the interface feels clunky and not user-friendly at all. I'm seriously considering moving my email to another provider unless significant improvements are made.
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Daniel Cordone
commented
Email reply conversation order seems to be almost random when viewing the chain. It's simple, email chains need to be chronological, with the most recent displaying first, then descending in chronological order. Imagine SMS messaging being displayed out of a discernible receipt order.
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Thanks for providing feedback on this! We will definitely share this with the team and come back here to update. Thanks!
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Judith Feldman
commented
In the previous version the latest email in a string was on the top. Now it's on the bottom of the string which forces you to scroll to the bottom of the message. Why in the world would you do that???? Please restore to putting last email at top.
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Lisa Leinweber
commented
In email threads, please put the most recent email on top when sending and receiving. The rest of the world does it this way.
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Lisa Leinweber
commented
In email threads, put the most recent at the top when receiving and sending.
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Lisa Leinweber
commented
In email threads, put the most recent at the top
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Thanks Olan! We will share this with our team as we have been seeing more and more noise around this. Thank you!
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Sarah Dershem
commented
In a long string of email replies back and forth, the messages are in order from top to bottom, but then I see my most recent reply followed by the rest of the string of emails in reverse chronological order. It seems that the "trimmed content" is automatically expanded sometimes, but not others? In some emails, I don't see the option to collapse what would be considered "trimmed content", it is already automatically shown as in the example below:
For example:
Email 1
Email 2
Email 3
My most recent reply or in-progress draft
Email 3
Email 2
Email 1Essentially, my most recent reply ends up sandwiched in the middle of two copies of the previous email string. It's so confusing and frustrating when I try to compose a reply as well. I'll start typing and need to refer to something in an email further back, and then I have to try to find my in-progress response somewhere in the middle of the emails.
Please pick one or the other! I prefer the order of having emails listed top to bottom with the most recent at the bottom. If you have the option to "show trimmed content" please do it in the same order as the original email string with most recent at the bottom, and make sure it is always collapsible.
