Right now it is confusing reading through grouped emai conversations where it is hard to get to the last part of the thread; attachments are always pushed to the end. Please add controls to sort a grouped conversation by date. Also, please keep the attachment associated with the message and not the thread. This gets confusing when there are multiple attachments on different emails in the thread.

It is SO hard to understand the conversation history for an email thread. I've tried for 5 minutes and I still can't read the exact order. Just put the messages in reverse chronological order, like Outlook and Gmail. Show me the most recent message, the one before, the one before that, etc. For some reason Yahoo mashes an entire thread below the latest message creating terrible redundancy when trying to understand the history of a conversation. This is so frustrating it makes me want to stop using this email altogether.

Hi. Is there way for Yahoo to change the setting so that if you reply in an email thread, the newest reply is at the top and the previous ones are below that? Currently it's the opposite and when the thread becomes long, it's confusing and cumbersome to read. Thank you!

I have tried the new Yahoo! Mail for 3-4 months. I hate it. The order than messages in a string appear is confusing and I have forgotten to send messages more than once. Thank goodness there is now a way to eliminate the AI summary. That is unnecessary for the kinds of emails I get. I will be turning it off.

I prefer seeing the most recent message at the top and all others in descending order by date. without having to expand the screen. It is confusing to see the most recent and then once you press the key to expand the string, parts of the message repeated.

Currently a chain mail in conversation mode in Inbox shows mail in the order of older (at the top) to recent at the bottom.
This needs unnecessary & uncomfy scrolling !!

Can't you fix it to be seen as new on the top and older ones at the bottom (in the same conversation view).

I am an old patroniser of Yahoo mail & will feel sad to leave it OR move to another email app

If there are multiple interaction on a topic the email chain display is horrible. Why can't we just all the interaction in the order.

OMG, I hate, hate the way you order the history of a given email thread - totally confusing and different than everyone else on the planet. OKay, a bit harsh, but you get the point.

Hi AnnaNicole, thank you for the feedback. We will share your feedback about the Conversation ordering with the right team. In the meantime, if it's really confusing and you don't like it, you can disable Conversation view and go to Individual view under your Settings. Thanks again!

I cannot deal with the layout of your emailing... LOL it is SO CONFUSING, and I use several different email platform domains. YAHOO has the most scrambled-up and confusing email-string layout, when someone replies it shows up randomly within the email somewhere and I have to search where my response is even supposed to go - please make easier to navigate... I don't remember it ever being so difficult to hold a conversation in YAHOO. LOL THANK YOU!!!<33 - PS. it's okay if you can't do anything, I just wanted to give feedback.

Within each conversation (email) can you offer the user an option to show the messages in chronological order (i.e. from oldest to newest, or newest to oldest). I prefer to see the messages from newest to oldest. I don't like having to scroll all the way down to the bottom of the emails/conversation before I can see/process the latest email.
Thank you!

it would be better to see the most recent email in a conversation, rather than having to scroll down to see the most recent one

I reply or forward a note and my note is on the bottom vs on the top as the first thing a person would read. Not the way it was in the former version of yahoo and not what I want.

Please go back to the classic way in which email threads are in sequental order. I now have a hard time finding original emails and attachments. When I hit reply the order in which the email is being written is not sequential and makes everything very difficult and confusing. I can not find an important document that was just sent to me this morning because of this stupid new format you guys use.

Hi,

The email threading function is impossible to navigate. Rather than retain the email's autonomy, where you can reply to it locally, things get buried as though it is the last email in the thread. Outlook is a much better model for large group email chains. Please stop the trimmed content feature!

The stacked e-mails and conversation views are not easy to navigate - they're often misleading and a general pain when reading or replying to e-mails. Grouped conversations are fine, but each message needs to be separate and separately opened. The current UI/UX is not enjoyable or easy to use.

please go back to normal email layout where older messages in a thread are below the newer ones. it makes no sense to make email like a texting program.

The new Yahoo Mail layout is incredibly frustrating to use. Email threads are difficult to follow, especially when there are multiple replies—they're not shown in proper chronological order, which makes conversations very confusing. It’s also not intuitive to figure out how to reply or navigate within a thread. Overall, the interface feels clunky and not user-friendly at all. I'm seriously considering moving my email to another provider unless significant improvements are made.

Email reply conversation order seems to be almost random when viewing the chain. It's simple, email chains need to be chronological, with the most recent displaying first, then descending in chronological order. Imagine SMS messaging being displayed out of a discernible receipt order.

Thanks for providing feedback on this! We will definitely share this with the team and come back here to update. Thanks!

In the previous version the latest email in a string was on the top. Now it's on the bottom of the string which forces you to scroll to the bottom of the message. Why in the world would you do that???? Please restore to putting last email at top.